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#1
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Problems with Outlook express front page
hi,
i've logged on to my outlook express today, but the front mail page that is normally there has disappeared and is now in place by a kind of web page. I am unable to access my messages and i wondered if anyone knew how to return the outlook page back to normal. |
#2
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wrote in message
hi, i've logged on to my outlook express today, but the front mail page that is normally there has disappeared and is now in place by a kind of web page. I am unable to access my messages and i wondered if anyone knew how to return the outlook page back to normal. View | Layout Enable the Folder List. -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ |
#3
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wrote in message
hi, i've logged on to my outlook express today, but the front mail page that is normally there has disappeared and is now in place by a kind of web page. I am unable to access my messages and i wondered if anyone knew how to return the outlook page back to normal. From Tom Koch: Create a HTML file to suit your needs. Then in the registry, navigate to this key: HKEY_CURRENT_USER\Identities\{GUID}\ Software\Microsoft\Outlook Express\5.0 where GUID is the long number of your OE Identity. In the right-hand pane, right ckick on "FrontPagePath" and select Delete. -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ |
#4
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Are you running WinXP SP2?
Sounds like some malware has replaced your default start page for Outlook Express. Courtesy of MVP Jim Pickering: quote Check the setting under this key in the registry: User Key: [HKEY_CURRENT_USER\Identities\[GUID for specific identity]\Software\Microsoft\Outlook Express\5.0] Value Name: FrontPagePath Data Type: REG_SZ (String Value) Value Data: URL or Filename Windows Registry Guide - Change the Start Page for Outlook Express (All Versions): http://www.winguides.com/registry/display.php/874/ /quote But you may have more sleuthing to do if you're unable to access your messages. Check your system for "hijackware": Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/Darnit.htm CoolWebSearch Chronicles http://www.spywareinfo.com/~merijn/cwschronicles.html Run these tools in the following order with nothing else running in background: 1. CWShredder (fix all found) 2. Ad-Aware (fix all found) 3. Spybot (RTFM but generally fix everything in red) Important: You *must* seek updates for Ad-Aware, Spybot, etc., before each and every use, even "right out of the box". But even they can't catch everything, 24/7. When all else fails, HijackThis (http://www.spywareinfo.com/~merijn/files/HijackThis.exe) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. **Post your files to http://forums.spywareinfo.com/ or http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.** [Alternate download pages for many of the above tools may be found at http://aumha.org/a/parasite.htm.] Also: 1. Download and run Stinger (http://vil.nai.com/vil/stinger/); then... 2. Update your virus definitions, enable Show Hidden Files (http://service1.symantec.com/SUPPORT...02092715262339) and then run a full system scan in Safe Mode (http://service1.symantec.com/SUPPORT...01052409420406) with nothing else running in background. Note the files identified and removed then find the corresponding page for the file at your AV maker's online support pages (e.g., http://securityresponse.symantec.com...favorites.html) and follow all Removal steps. WinXP Only (WinME similar): If this scan finds anything, create a new Restore Point then Disk Cleanup More options Delete all but the most recent Restore Point. So How Did I Get Infected Anyway? http://boards.cexx.org/viewtopic.php?t=957 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE), AH-VSOP Are You Ready for WinXP SP2? http://www.microsoft.com/athome/secu...t/default.aspx WinXP SP2 Release Notes http://support.microsoft.com/default...b;en-us;835935 AumHa Forums http://forum.aumha.org wrote: hi, i've logged on to my outlook express today, but the front mail page that is normally there has disappeared and is now in place by a kind of web page. I am unable to access my messages and i wondered if anyone knew how to return the outlook page back to normal. |
#5
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Hi Anon,
I can only help a little. Is the folders pane not showing? For this you might try View, Layout..and select Folders List. The real item of interest is the Front Page and what caused the change. The change can be accomplished by adding a string value in the registry. Using Regedit (Start, Run box - enter regedit) locate this key: HKEY_CURRENT_USER\Identities\{GUID} \Software\Microsoft\Outlook Express\5.0] Is there an entry named: "FrontPagePath" ? This is one way the Front Page could have been changed. If the value is present double-clicking on it might reveal the path to the page now being used. Someone should be able to provide more assistance. You might be seeing the normal opening page. -- Tim K. aka Kuay Tim MVP - (IE/OE) Lynnwood, WA * wrote in message ... hi, i've logged on to my outlook express today, but the front mail page that is normally there has disappeared and is now in place by a kind of web page. I am unable to access my messages and i wondered if anyone knew how to return the outlook page back to normal. |
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