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Publisher 2000 Version 6.0 has stopped working
Sometimes when I'm working on Publisher files, this message pops up in a box,
along with "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have to click on the "Close Program" button, which closes the program, but when I try to reopen the file, it says "The file is locked because it is currently being used by another program. Please close the other program and then try opening or importing the file again." Also, there is a TMP file created, that corresponds in date modified with the file I had been working on. All I can do is delete the TMP file, and then restart my comptuer, and then it finally lets me open the file, but I lose any changes I had made since my last save. What can I do to either stop Publisher from closing, or else recover my most recently updated file? Do you think using Microsoft Vista has anything to do with this? I never had this problem on my old computer. Any help that anyone can give will be GREATLY appreciated. Thanks, and Merry Christmas! -- Andrea Clark Office Manager Camp of the Woods www.campofthewoods.on.ca |
#2
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Publisher 2000 Version 6.0 has stopped working
What happens if you select a different printer? Publisher 2000 looks for a
printer driver when you open the program. If the driver is corrupt you will get an error similar to the one you are experiencing. Go to the web site of your model and look around for an updated driver. If there isn't one reinstall the one you have. It is always wise to completely remove a driver before installing/reinstalling. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "COTWAndrea" wrote in message ... Sometimes when I'm working on Publisher files, this message pops up in a box, along with "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have to click on the "Close Program" button, which closes the program, but when I try to reopen the file, it says "The file is locked because it is currently being used by another program. Please close the other program and then try opening or importing the file again." Also, there is a TMP file created, that corresponds in date modified with the file I had been working on. All I can do is delete the TMP file, and then restart my comptuer, and then it finally lets me open the file, but I lose any changes I had made since my last save. What can I do to either stop Publisher from closing, or else recover my most recently updated file? Do you think using Microsoft Vista has anything to do with this? I never had this problem on my old computer. Any help that anyone can give will be GREATLY appreciated. Thanks, and Merry Christmas! -- Andrea Clark Office Manager Camp of the Woods www.campofthewoods.on.ca |
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