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#11
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Address Book will not come up using Fax Wizard
That is why I told you to import
your WAB through Outlook Express. .... which I did Your error messages mean that you still have not configured the Outlook Address Book correctly. I cannot tell what you did wrong. I posted the instructions. Reread them. I did what you said re configuring, and have details below of the way everything looks now. At this point I want you to look in the Outlook Contacts Folder. Were your fax Contacts imported and do they appear correctly? If so, we can move to the next step. No, nothing got imported. The only entry is the one I was able to get into the folder I created. I cannot even make new entries into the Contacts folder. See below. //////////////////////////////// Russ, I tried below to give you everything I have at present. Hopefully you can help me clean up the operation of the Address Book so I have only the file I need in Outlook (I have two, and suspect one is not needed) and get rid of the error messages. WINDOWS DESKTOP Start - Control Panel - Internet Options - Programs: Contact List is Microsoft Outlook OUTLOOK File - Data File Management: Outlook Data Files shows two entries: Name: Personal Folders Filename: C:\Documents and Settings\Neil and Carol\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Comment: (blank) and Name: Personal Folders Filename: C:\Documents and Settings\Neil and Carol\Local Settings\Application Data\Microsoft\Outlook\Outlook1.pst Comment: Mail delivery l... View - View Folders List: Folder List shows two headings: Outlook Today - [Personal Folders] -- underneath it is Calendar, Contacts, etc. (10 altogether) Personal Folders -- underneath it is Calendar, Contacts, etc. (10 altogether) Clicking on Contacts in the first heading shows an entry I made manually when I set up Fax Contacts set up 6-19-04 following the instructions from the Microsoft Web Site address you gave me. Clicking on the Contacts icon in the Outlook shortcuts column also show the same entry. Clicking on Contacts in the second heading shows "there are no items ... " Wondering if when I did that set up, following the instructions from the Microsoft Web Site, that I set up a second Folder in Folder List, and did not have to -- that I was supposed to select Personal Folders (the second folder), select Contacts, then in File - Folder - Properties for Contacts check off "Show this folder as an e-mail Address Book." Tools - Address Book Error message: "The address list cannot be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not gave permisssions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." Click OK and the Address Book comes up anyway, and I can select Fax Contacts set up 6-19-04 and see the entry I made manually. SENDING A FAX FROM NOTEPAD If I go to Notepad to send a fax and go throught the Fax Wizard, clicking on Address Book gives the same sequence as directly above (error message - OK - Address Book) -- then I can select the fax number I put in Fax Contacts set up 6-19-04 and send the fax. I can also make new entries into Fax Contacts set up 6-19-04. However, if I try to move ahead with making a New entry into Contacts I get the error message as above. In the New Entry Window, there is a choice to make the New Entry into Contacts, but if I try that, I get two error messages: "A new entry could not be added. Please use the contacts module to create this entry" followed by a second error message: "A new entry could not be added. The action could not be completed." I can also select the main heading Outlook Address Book (Contacts and Fax Contacts set up 6-19-04 are below that as sub-entries) and click on New. The New Entry window opens. No matter what choices I make there, I get the error message: "A new entry could not be added. Please use the contacts module to create this entry" followed by a second error message: "A new entry could not be added. The action could not be completed." Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#12
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Address Book will not come up using Fax Wizard
Whatever you did has created corrupt profile. Do either of these PST files
contain any information you need? If not, just create a new profile scratch and then try your import from OE again. Read this first so you understand how Outlook works with PST files: http://office.microsoft.com/assistan...1141033&CTT=98 -- Russ Valentine [MVP-Outlook] "Nhmiller" wrote in message ... That is why I told you to import your WAB through Outlook Express. ... which I did Your error messages mean that you still have not configured the Outlook Address Book correctly. I cannot tell what you did wrong. I posted the instructions. Reread them. I did what you said re configuring, and have details below of the way everything looks now. At this point I want you to look in the Outlook Contacts Folder. Were your fax Contacts imported and do they appear correctly? If so, we can move to the next step. No, nothing got imported. The only entry is the one I was able to get into the folder I created. I cannot even make new entries into the Contacts folder. See below. //////////////////////////////// Russ, I tried below to give you everything I have at present. Hopefully you can help me clean up the operation of the Address Book so I have only the file I need in Outlook (I have two, and suspect one is not needed) and get rid of the error messages. WINDOWS DESKTOP Start - Control Panel - Internet Options - Programs: Contact List is Microsoft Outlook OUTLOOK File - Data File Management: Outlook Data Files shows two entries: Name: Personal Folders Filename: C:\Documents and Settings\Neil and Carol\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Comment: (blank) and Name: Personal Folders Filename: C:\Documents and Settings\Neil and Carol\Local Settings\Application Data\Microsoft\Outlook\Outlook1.pst Comment: Mail delivery l... View - View Folders List: Folder List shows two headings: Outlook Today - [Personal Folders] -- underneath it is Calendar, Contacts, etc. (10 altogether) Personal Folders -- underneath it is Calendar, Contacts, etc. (10 altogether) Clicking on Contacts in the first heading shows an entry I made manually when I set up Fax Contacts set up 6-19-04 following the instructions from the Microsoft Web Site address you gave me. Clicking on the Contacts icon in the Outlook shortcuts column also show the same entry. Clicking on Contacts in the second heading shows "there are no items ... " Wondering if when I did that set up, following the instructions from the Microsoft Web Site, that I set up a second Folder in Folder List, and did not have to -- that I was supposed to select Personal Folders (the second folder), select Contacts, then in File - Folder - Properties for Contacts check off "Show this folder as an e-mail Address Book." Tools - Address Book Error message: "The address list cannot be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not gave permisssions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." Click OK and the Address Book comes up anyway, and I can select Fax Contacts set up 6-19-04 and see the entry I made manually. SENDING A FAX FROM NOTEPAD If I go to Notepad to send a fax and go throught the Fax Wizard, clicking on Address Book gives the same sequence as directly above (error message - OK - Address Book) -- then I can select the fax number I put in Fax Contacts set up 6-19-04 and send the fax. I can also make new entries into Fax Contacts set up 6-19-04. However, if I try to move ahead with making a New entry into Contacts I get the error message as above. In the New Entry Window, there is a choice to make the New Entry into Contacts, but if I try that, I get two error messages: "A new entry could not be added. Please use the contacts module to create this entry" followed by a second error message: "A new entry could not be added. The action could not be completed." I can also select the main heading Outlook Address Book (Contacts and Fax Contacts set up 6-19-04 are below that as sub-entries) and click on New. The New Entry window opens. No matter what choices I make there, I get the error message: "A new entry could not be added. Please use the contacts module to create this entry" followed by a second error message: "A new entry could not be added. The action could not be completed." Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#13
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Address Book will not come up using Fax Wizard
Whatever you did has created corrupt profile. Do either of these PST files
contain any information you need? When I open Outlook, then File-Open, and open either of the pst files, the exact same data comes up. Strange, because Outlook1.pst is 528K and Outlook.pst is 80K. There is also a extend.dat file that is 2K. If not, just create a new profile scratch and then try your import from OE again. Read this first so you understand how Outlook works with PST files: http://office.microsoft.com/assistan...=HA01077114103 3&CTT=98 I have already spent a lot of time entering my teaching schedule, etc. into Calendar. When you say "create a new profile" are you saying to move the 3 files above to a Hold directory, start Outlook, and begin again? I went to Outlook's Help menu, and entered Profile. The instructions that come up for Change Profile apparently are not for XP. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#14
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Address Book will not come up using Fax Wizard
Whatever you did has created corrupt profile. Do either of these PST files
contain any information you need? When I open Outlook, then File-Open, and open either of the pst files, the exact same data comes up. Strange, because Outlook1.pst is 528K and Outlook.pst is 80K. There is also a extend.dat file that is 2K. If not, just create a new profile scratch and then try your import from OE again. Read this first so you understand how Outlook works with PST files: http://office.microsoft.com/assistan...=HA01077114103 3&CTT=98 I have already spent a lot of time entering my teaching schedule, etc. into Calendar. When you say "create a new profile" are you saying to move the 3 files above to a Hold directory, start Outlook, and begin again? I went to Outlook's Help menu, and entered Profile. The instructions that come up for Change Profile apparently are not for XP: Change a user profile Click Start, point to Settings, and then click Control Panel. Double-click the Mail icon . Click Show Profiles. Click Properties. Do either of the following: To change an e-mail account, click E-mail Accounts. To modify Microsoft Outlook data storage options, click Data Files. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#15
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Address Book will not come up using Fax Wizard
Just create a new profile. Configure it to use the PST file you want.
http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Nhmiller" wrote in message ... Whatever you did has created corrupt profile. Do either of these PST files contain any information you need? When I open Outlook, then File-Open, and open either of the pst files, the exact same data comes up. Strange, because Outlook1.pst is 528K and Outlook.pst is 80K. There is also a extend.dat file that is 2K. If not, just create a new profile scratch and then try your import from OE again. Read this first so you understand how Outlook works with PST files: http://office.microsoft.com/assistan...=HA01077114103 3&CTT=98 I have already spent a lot of time entering my teaching schedule, etc. into Calendar. When you say "create a new profile" are you saying to move the 3 files above to a Hold directory, start Outlook, and begin again? I went to Outlook's Help menu, and entered Profile. The instructions that come up for Change Profile apparently are not for XP: Change a user profile Click Start, point to Settings, and then click Control Panel. Double-click the Mail icon . Click Show Profiles. Click Properties. Do either of the following: To change an e-mail account, click E-mail Accounts. To modify Microsoft Outlook data storage options, click Data Files. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#16
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Address Book will not come up using Fax Wizard
Hi Russ,
I did some cleaning up, and now understand more of how Outlook works. I now have only the Outlook Today - [Personal Folders] heading, with the 10 folders under it, and its file is outlook.pst. I followed the instructions using the Outlook Address Book tab in File-Folder-Properties for Contacts and named it Fax Contacts. I imported the *.wab file successfully. But when I click on fax wizard addresses (and still get the address list cannot be displayed message) there is a duplicate for every fax name. I tried every which way of doing the importing and the duplicates are always there. And if I delete one of each pair, both of the pair disappear. Because I have only about 20 contacts, I'll probably just enter them by copy and paste, unless you have a quick way for me to eliminate the duplicates, which would also help others following this thread. It would also be nice to get rid of the error message. And I still don't understand why I can't enter a New entry into Contacts in the Fax Wizard -- can only do so to Fax Contacts. Thanks as usual. For anyone reading this thread, the sequence for importing the Windows Address Book to Outlook Contacts is: select Contacts File-Import and Export Import Internet Mail and Addresses Microsoft Internet Mail 3.x Outlook Contacts Folder Documents and Settings\username\Application Data\Microsoft\Address Book\username.wab Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#17
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Address Book will not come up using Fax Wizard
You named what "Fax Contacts?" You can't rename a default Outlook folder.
You should have imported into your default Contacts Folder, then moved them to a separate subfolder if that's what you wanted to do. How many Contact Folders do you now have? What exactly is listed when you go to Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change. You'll likely need to remove and re-add the Outlook Address Book Service in your Profile to fix the corruption after you straighten out your Contacts Folders. -- Russ Valentine [MVP-Outlook] "Nhmiller" wrote in message ... Hi Russ, I did some cleaning up, and now understand more of how Outlook works. I now have only the Outlook Today - [Personal Folders] heading, with the 10 folders under it, and its file is outlook.pst. I followed the instructions using the Outlook Address Book tab in File-Folder-Properties for Contacts and named it Fax Contacts. I imported the *.wab file successfully. But when I click on fax wizard addresses (and still get the address list cannot be displayed message) there is a duplicate for every fax name. I tried every which way of doing the importing and the duplicates are always there. And if I delete one of each pair, both of the pair disappear. Because I have only about 20 contacts, I'll probably just enter them by copy and paste, unless you have a quick way for me to eliminate the duplicates, which would also help others following this thread. It would also be nice to get rid of the error message. And I still don't understand why I can't enter a New entry into Contacts in the Fax Wizard -- can only do so to Fax Contacts. Thanks as usual. For anyone reading this thread, the sequence for importing the Windows Address Book to Outlook Contacts is: select Contacts File-Import and Export Import Internet Mail and Addresses Microsoft Internet Mail 3.x Outlook Contacts Folder Documents and Settings\username\Application Data\Microsoft\Address Book\username.wab Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#18
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Address Book will not come up using Fax Wizard
You named what "Fax Contacts?" You can't rename a default Outlook folder.
After selecting Contacts, then File - Folder - Properties for Contacts, then Outlook Address Book tab, I had to check off the box: Show this folder as an e-mail address book. Then I had to name it. I named it Fax Contacts. You should have imported into your default Contacts Folder, then moved them to a separate subfolder if that's what you wanted to do. When I do that, the *wab file does get properly imported into Outlook. But other than the listings appearing there, I'm right back where I started. Printing to Fax and clicking on Address Book gives the error message, opens the Address Book, and no list of contacts under Contacts is there and New does not work. However, the imported list does show in the Print to Fax sequence, with two listings for each name, if I check Show this folder as an e-mail address book (as above) and leave the name Contacts in the name box (instead of calling it Fax Contacts). The only difference is that in the Print to Fax sequence, there are now two Contacts subheadings under Outlook Address Book, and the second one shows the list of contacts with two for each name. How many Contact Folders do you now have? One -- I never created another folder other than what was required in the File - Folder - Properties for Contacts, then Outlook Address Book tab sequence. What exactly is listed when you go to Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change. Contacts Personal Folders Contacts Personal Folders I await your next instructions. Thank you. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#19
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Address Book will not come up using Fax Wizard
Instructions have already been posted.
You corrupted your Outlook Address Book Service. Never rename your default Contacts Folder. Remove and re-add the Outlook Address Book Service. You should only have one instance "Contacts Personal Folders" in the Outlook Address Book. -- Russ Valentine [MVP-Outlook] "Nhmiller" wrote in message ... You named what "Fax Contacts?" You can't rename a default Outlook folder. After selecting Contacts, then File - Folder - Properties for Contacts, then Outlook Address Book tab, I had to check off the box: Show this folder as an e-mail address book. Then I had to name it. I named it Fax Contacts. You should have imported into your default Contacts Folder, then moved them to a separate subfolder if that's what you wanted to do. When I do that, the *wab file does get properly imported into Outlook. But other than the listings appearing there, I'm right back where I started. Printing to Fax and clicking on Address Book gives the error message, opens the Address Book, and no list of contacts under Contacts is there and New does not work. However, the imported list does show in the Print to Fax sequence, with two listings for each name, if I check Show this folder as an e-mail address book (as above) and leave the name Contacts in the name box (instead of calling it Fax Contacts). The only difference is that in the Print to Fax sequence, there are now two Contacts subheadings under Outlook Address Book, and the second one shows the list of contacts with two for each name. How many Contact Folders do you now have? One -- I never created another folder other than what was required in the File - Folder - Properties for Contacts, then Outlook Address Book tab sequence. What exactly is listed when you go to Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change. Contacts Personal Folders Contacts Personal Folders I await your next instructions. Thank you. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
#20
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Address Book will not come up using Fax Wizard
Instructions have already been posted.
You corrupted your Outlook Address Book Service. Never rename your default Contacts Folder. I didn't, because that cannot be done. Select Contacts, then File - Folders. The rename option is grayed. Remove and re-add the Outlook Address Book Service. You should only have one instance "Contacts Personal Folders" in the Outlook Address Book. I have done the removal and add several times in my experimenting by checking and unchecking the Show this folder as an e-mail address book box. But the only way for the Outlook Address Book to show up in the Print Fax sequence is to check the Show this folder as an e-mail address book box and accept Contacts as the name, or use another name (like Fax Contacts). That process creates the second entry that shows up in the Outlook Address Book as a second Contacts Personal Folders. Neil Cat Paintings At Carol Wilson Gallery http://www.carolwilsongallery.com |
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