HELP! Office 2007 Student & Home Installs But Won't Launch

Hello Everyone,

I am able to install Office 2007 Student & Home but when I go to launch
either Word or Excel, the hourglass just quickly blinks and goes away and the
application doesn't start.

I'm installing this on an HP that was previously reimaged using the factory
restore disc (it is Windows XP), and I made sure I completely removed the
trial version of Office and also Microsoft Works as well. I even went into
the registry and deleted the Office key prior to the install. I did this to
start off on a clean slate prior to the installation.

I even installed Office 2007 SP2 but that didn't resolve the problem.

Any help would be greatly appreciated! Thanks.

check the event viewer and reply back about the error details

Try disabling Antivirus
Delete officeav.dll

then try opening office apps
if they are not working then
Try safemode with networking
and try opening applications
check whether office source engine is running in services.msc

"David72" wrote:

Hello Everyone,

I am able to install Office 2007 Student & Home but when I go to launch
either Word or Excel, the hourglass just quickly blinks and goes away and the
application doesn't start.

I'm installing this on an HP that was previously reimaged using the factory
restore disc (it is Windows XP), and I made sure I completely removed the
trial version of Office and also Microsoft Works as well. I even went into
the registry and deleted the Office key prior to the install. I did this to
start off on a clean slate prior to the installation.

I even installed Office 2007 SP2 but that didn't resolve the problem.

Any help would be greatly appreciated! Thanks.

Could be bad product registration data. Maybe try removing and reinstalling:

Http://support.microsoft.com/kb/971179

--
TXGuy [MSFT]


"David72" wrote:

Hello Everyone,

I am able to install Office 2007 Student & Home but when I go to launch
either Word or Excel, the hourglass just quickly blinks and goes away and the
application doesn't start.

I'm installing this on an HP that was previously reimaged using the factory
restore disc (it is Windows XP), and I made sure I completely removed the
trial version of Office and also Microsoft Works as well. I even went into
the registry and deleted the Office key prior to the install. I did this to
start off on a clean slate prior to the installation.

I even installed Office 2007 SP2 but that didn't resolve the problem.

Any help would be greatly appreciated! Thanks.

David

I even went into the registry and deleted the Office key prior to the install

What string (key) exactly did you delete from the Registry

--
Peter

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"David72" wrote in message
...
Hello Everyone,

I am able to install Office 2007 Student & Home but when I go to launch
either Word or Excel, the hourglass just quickly blinks and goes away and the
application doesn't start.

I'm installing this on an HP that was previously reimaged using the factory
restore disc (it is Windows XP), and I made sure I completely removed the
trial version of Office and also Microsoft Works as well. I even went into
the registry and deleted the Office key prior to the install. I did this to
start off on a clean slate prior to the installation.

I even installed Office 2007 SP2 but that didn't resolve the problem.

Any help would be greatly appreciated! Thanks.