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Office 2007 install fails with a setup cannot continue message
Setup fails with the following message: "Setup cannot continue because a
required file is either corrupted or not available. Run Setup again from the original source disc or download location." The installation is not corrupt and the disk is availaable, I redid the iso download from MSDN and the error still occurs. Any ideas? The full setup log files is: PERF: TickCount=45818218 Name=OBootStrapper::Run Description=Begin function Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2 Running on a 32-bit operating system. Command line: "W:\SETUP.EXE" No command line arguments given Verify file signature in "W:\SETUP.EXE" Verify file signature in "W:\Pror.WW\OSETUP.DLL" Using setup controller dll at [W:\Pror.WW\OSETUP.DLL]. PERF: TickCount=45826468 Name=OBootStrapper::Run Description=Calling RunSetup Opening log file C:\DOCUME~1\xxxx\LOCALS~1\Temp\SetupExe(2006111908 25381A4C).log. ================================================== ======================= PERF: TickCount=45826484 Name=RunSetup Description=Begin function Catalyst execution began: 11/19/2006 08:25:38. Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [disabled] for the [InstallExecutionMode] Searching for updated versions of resource files under the 'updates' folder [W:\updates]. Found [0] resource files under the update folder. Searching for default versions of resource files under the folder [W:]. Resource File Manager : Found (CultureTag=en-US) resource file at [W:\Office.en-us\OSETUPUI.DLL]. Found [1] resource files under the default folder. Resource File Manager : Current user's LCID is [2057]. Resource File Manager : Falling back from [en-GB] to [en-US]. Resource File Manager : Selecting resource file (File=W:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-GB]. Running in [InstallExecutionMode]. Run from TEMP folder at [C:\DOCUME~1\xxxx\LOCALS~1\Temp\Setup00001a4c]. Loaded resource file [C:\DOCUME~1\xxxx\LOCALS~1\Temp\Setup00001a4c\OSETU PUI.DLL] (CultureTag=en-US). Loaded Dll : W:\Pror.WW\OSETUP.DLL. Catalyst version is : 12.0.4518.1014 JobExecutionMode is InstallExecutionMode. LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-0117-0409-0000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-0016-0409-0000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-0115-0409-0000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-0116-0409-1000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-001A-0409-0000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-0018-0409-0000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-002C-0409-0000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{91120000-0014-0000-0000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-0019-0409-0000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-0010-0409-0000-0000000FF1CE}" LIS: start parsing setup xml LIS: finished parsing LIS package "{90120000-001B-0409-0000-0000000FF1CE}" Product: PROR AddOnGroup Cultu en-us AddOnId: OFFICE.EN-US AddOnId: ACCESS.EN-US AddOnId: WORD.EN-US AddOnId: PUBLISHER.EN-US AddOnId: PROOFING.EN-US AddOnId: ROSEBUD.EN-US AddOnId: POWERPOINT.EN-US AddOnId: OUTLOOK.EN-US AddOnId: EXCEL.EN-US Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\HOMESTUDENTR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\HOMESTUDENTR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTEHS. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTEHS. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTE. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTE. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTER. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTER. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATE. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATE. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO. OPTION-PREREQ(PRODUCTMATCH): Modifying 'OneNoteFiles' option properties: State='Absent', Visible='No', AllowInstallLocal='Yes'. OPTION-PREREQ(WINVISTAORLATER): Modifying 'OutlookAuxDsp' option properties: State='Absent', Visible='No', AllowInstallLocal='Yes'. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\BASICR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\BASICR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INFOPATH. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INFOPATH. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INFOPATHR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INFOPATHR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INTERCONNECTOUTLOOK. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INTERCONNECTOUTLOOK. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INTERCONNECTOUTLOOKR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INTERCONNECTOUTLOOKR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOK. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOK. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKSTD. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKSTD. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKSTDR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKSTDR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONAL. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONAL. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONALR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONALR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUS. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUS. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUSR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUSR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRIDR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRIDR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRID2R. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRID2R. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PRO. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PRO. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SHAREPOINTDESIGNER. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SHAREPOINTDESIGNER. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SHAREPOINTDESIGNERR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SHAREPOINTDESIGNERR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESS. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESS. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESSR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESSR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARD. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARD. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARDR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARDR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WEBDESIGNER. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WEBDESIGNER. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORD. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORD. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORDR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORDR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORDHOMESTUDENTR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORDHOMESTUDENTR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUS. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUS. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARD. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARD. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONAL. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONAL. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONALR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONALR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUSR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUSR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PRO. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PRO. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARDR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARDR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\BASICR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\BASICR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRIDR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRIDR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRID2R. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRID2R. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESS. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESS. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESSR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESSR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\HOMESTUDENTR. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\HOMESTUDENTR. Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER. Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER. Detecting Applications Qualified for Upgrade Upgradable application found: ACCESSFiles Microsoft Office Access Upgradable application found: EXCELFiles Microsoft Office Excel Upgradable application found: OUTLOOKFiles Microsoft Office Outlook Upgradable application found: PPTFiles Microsoft Office PowerPoint Upgradable application found: PubPrimary Microsoft Office Publisher Upgradable application found: WORDFiles Microsoft Office Word 6 Upgradable applications found: ACCESSFiles Microsoft Office Access EXCELFiles Microsoft Office Excel OUTLOOKFiles Microsoft Office Outlook PPTFiles Microsoft Office PowerPoint PubPrimary Microsoft Office Publisher WORDFiles Microsoft Office Word Parsing product config.xml file: W:\Pror.WW\config.xml Parsing config.xml at: W:\Pror.WW\config.xml Preferred product specified in config.xml to be: PROR Product Deployment Mode: PerMachineManaged Target Deployment Account Security Identifier: S-1-5-0 Loading package metadata: W:\Office.en-us\OfficeMUI.xml Xml Signature verification succeeded for W:\Office.en-us\OfficeMUI.xml. Loading package metadata: W:\Office.en-us\OfficeMUISet.xml Xml Signature verification succeeded for W:\Office.en-us\OfficeMUISet.xml. Loading package metadata: W:\Excel.en-us\ExcelMUI.xml Xml Signature verification succeeded for W:\Excel.en-us\ExcelMUI.xml. Loading package metadata: W:\Outlook.en-us\OutlookMUI.xml Xml Signature verification succeeded for W:\Outlook.en-us\OutlookMUI.xml. Loading package metadata: W:\PowerPoint.en-us\PowerPointMUI.xml Xml Signature verification succeeded for W:\PowerPoint.en-us\PowerPointMUI.xml. Loading package metadata: W:\Rosebud.en-us\RosebudMUI.xml Xml Signature verification succeeded for W:\Rosebud.en-us\RosebudMUI.xml. Loading package metadata: W:\Proofing.en-us\Proof.es\Proof.xml Xml Signature verification succeeded for W:\Proofing.en-us\Proof.es\Proof.xml. Loading package metadata: W:\Proofing.en-us\Proof.fr\Proof.xml Error: XML document load failed for file: W:\Proofing.en-us\Proof.fr\Proof.xml HResult: 0x1. Error: Failed to load package metadata file. Type: InvalidMetadataFile. Error: Failed to load package metadata file. Type: InvalidMetadataFile. Showing parent-less message Title: 'Setup Error', Message: 'Setup cannot continue because a required file is either corrupted or not available. Run Setup again from the original source disc or download location.' Message returned: 1 Error: Failed to load package metadata file. Type: InvalidMetadataFile. Catalyst execution finished: 11/19/2006 08:25:51. Return code: 30045. Exception caught: InvalidMetadataFile. PERF: TickCount=45838890 Name=RunSetup Description=End function ================================================== ====================== |
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