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Office 2007 install fails with a setup cannot continue message



 
 
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Old November 19th, 2006, 08:41 AM posted to microsoft.public.office.setup
Philip
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Posts: 96
Default Office 2007 install fails with a setup cannot continue message

Setup fails with the following message: "Setup cannot continue because a
required file is either corrupted or not available. Run Setup again from the
original source disc or download location."

The installation is not corrupt and the disk is availaable, I redid the iso
download from MSDN and the error still occurs.

Any ideas?

The full setup log files is:
PERF: TickCount=45818218 Name=OBootStrapper::Run Description=Begin function
Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2
Running on a 32-bit operating system.
Command line: "W:\SETUP.EXE"
No command line arguments given
Verify file signature in "W:\SETUP.EXE"
Verify file signature in "W:\Pror.WW\OSETUP.DLL"
Using setup controller dll at [W:\Pror.WW\OSETUP.DLL].
PERF: TickCount=45826468 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\xxxx\LOCALS~1\Temp\SetupExe(2006111908 25381A4C).log.
================================================== =======================
PERF: TickCount=45826484 Name=RunSetup Description=Begin function
Catalyst execution began: 11/19/2006 08:25:38.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is
[disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates' folder
[W:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [W:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[W:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [2057].
Resource File Manager : Falling back from [en-GB] to [en-US].
Resource File Manager : Selecting resource file
(File=W:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-GB].
Running in [InstallExecutionMode]. Run from TEMP folder at
[C:\DOCUME~1\xxxx\LOCALS~1\Temp\Setup00001a4c].
Loaded resource file
[C:\DOCUME~1\xxxx\LOCALS~1\Temp\Setup00001a4c\OSETU PUI.DLL]
(CultureTag=en-US).
Loaded Dll : W:\Pror.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0117-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0115-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0116-0409-1000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-002C-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{91120000-0014-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0010-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001B-0409-0000-0000000FF1CE}"
Product: PROR
AddOnGroup Cultu en-us
AddOnId: OFFICE.EN-US
AddOnId: ACCESS.EN-US
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: PROOFING.EN-US
AddOnId: ROSEBUD.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: EXCEL.EN-US
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\HOMESTUDENTR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\HOMESTUDENTR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTEHS.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTEHS.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ONENOTER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO.
OPTION-PREREQ(PRODUCTMATCH): Modifying 'OneNoteFiles' option properties:
State='Absent', Visible='No', AllowInstallLocal='Yes'.
OPTION-PREREQ(WINVISTAORLATER): Modifying 'OutlookAuxDsp' option properties:
State='Absent', Visible='No', AllowInstallLocal='Yes'.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\BASICR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\BASICR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INFOPATH.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INFOPATH.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INFOPATHR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INFOPATHR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INTERCONNECTOUTLOOK.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INTERCONNECTOUTLOOK.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INTERCONNECTOUTLOOKR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\INTERCONNECTOUTLOOKR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOK.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOK.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKSTD.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKSTD.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKSTDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\OUTLOOKSTDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONAL.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONAL.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONALR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONALR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUS.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUS.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUSR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUSR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRIDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRIDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRID2R.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRID2R.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PRO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PRO.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SHAREPOINTDESIGNER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SHAREPOINTDESIGNER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SHAREPOINTDESIGNERR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SHAREPOINTDESIGNERR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESS.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESS.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESSR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESSR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARD.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARD.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WEBDESIGNER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WEBDESIGNER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORD.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORD.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORDHOMESTUDENTR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WORDHOMESTUDENTR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUS.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUS.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARD.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARD.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\MONDO.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONAL.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONAL.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONALR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PERSONALR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUSR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROPLUSR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PRO.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PRO.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\STANDARDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISE.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ENTERPRISER.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\BASICR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\BASICR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRIDR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRIDR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRID2R.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\PROHYBRID2R.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESS.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESS.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESSR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\SMALLBUSINESSR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\HOMESTUDENTR.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\HOMESTUDENTR.
Opening registry key:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER.
Opening registry key:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\ULTIMATER.
Detecting Applications Qualified for Upgrade
Upgradable application found: ACCESSFiles Microsoft Office Access
Upgradable application found: EXCELFiles Microsoft Office Excel
Upgradable application found: OUTLOOKFiles Microsoft Office Outlook
Upgradable application found: PPTFiles Microsoft Office PowerPoint
Upgradable application found: PubPrimary Microsoft Office Publisher
Upgradable application found: WORDFiles Microsoft Office Word
6 Upgradable applications found:
ACCESSFiles Microsoft Office Access
EXCELFiles Microsoft Office Excel
OUTLOOKFiles Microsoft Office Outlook
PPTFiles Microsoft Office PowerPoint
PubPrimary Microsoft Office Publisher
WORDFiles Microsoft Office Word
Parsing product config.xml file: W:\Pror.WW\config.xml
Parsing config.xml at: W:\Pror.WW\config.xml
Preferred product specified in config.xml to be: PROR
Product Deployment Mode: PerMachineManaged
Target Deployment Account Security Identifier: S-1-5-0
Loading package metadata: W:\Office.en-us\OfficeMUI.xml
Xml Signature verification succeeded for W:\Office.en-us\OfficeMUI.xml.
Loading package metadata: W:\Office.en-us\OfficeMUISet.xml
Xml Signature verification succeeded for W:\Office.en-us\OfficeMUISet.xml.
Loading package metadata: W:\Excel.en-us\ExcelMUI.xml
Xml Signature verification succeeded for W:\Excel.en-us\ExcelMUI.xml.
Loading package metadata: W:\Outlook.en-us\OutlookMUI.xml
Xml Signature verification succeeded for W:\Outlook.en-us\OutlookMUI.xml.
Loading package metadata: W:\PowerPoint.en-us\PowerPointMUI.xml
Xml Signature verification succeeded for
W:\PowerPoint.en-us\PowerPointMUI.xml.
Loading package metadata: W:\Rosebud.en-us\RosebudMUI.xml
Xml Signature verification succeeded for W:\Rosebud.en-us\RosebudMUI.xml.
Loading package metadata: W:\Proofing.en-us\Proof.es\Proof.xml
Xml Signature verification succeeded for W:\Proofing.en-us\Proof.es\Proof.xml.
Loading package metadata: W:\Proofing.en-us\Proof.fr\Proof.xml
Error: XML document load failed for file:
W:\Proofing.en-us\Proof.fr\Proof.xml HResult: 0x1.
Error: Failed to load package metadata file. Type: InvalidMetadataFile.
Error: Failed to load package metadata file. Type: InvalidMetadataFile.
Showing parent-less message Title: 'Setup Error', Message: 'Setup cannot
continue because a required file is either corrupted or not available. Run
Setup again from the original source disc or download location.'
Message returned: 1
Error: Failed to load package metadata file. Type: InvalidMetadataFile.
Catalyst execution finished: 11/19/2006 08:25:51. Return code: 30045.
Exception caught: InvalidMetadataFile.
PERF: TickCount=45838890 Name=RunSetup Description=End function
================================================== ======================
 




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