A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Installation & Setup
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

Oultook 2007 fails to connect using outlook anywhere



 
 
Thread Tools Display Modes
  #1  
Old April 16th, 2010, 09:58 AM posted to microsoft.public.outlook.installation
Ramsden Boy
external usenet poster
 
Posts: 1
Default Oultook 2007 fails to connect using outlook anywhere

From a remote office connected to the Internet, using Win XP and Outlook 2007
I cannot connect to the sbs2003 exchange server at head office using Outlook
Anywhere.
With another laptop (also on Win XP and Outlook 2007) I can.

Process to date:

1. Laptop A & B use Win XP and Outlook 2007
2. Both on the same wireless Internet connection
3. Both can connect to the Internet OK
4. Both can connect using VPN
5. Both use exactly the same Outlook Anywhere account settings
(https://mail.ourdomain.co.uk, Basic Authentication etc...)
6. A connects straight away, B does not
7. Both users members of Internet, Mobile Users and Remote users groups.
8. Both can connect to OWA
9. Also logged on at laptop B as admin and tried to connect - no joy

Banging my head against the wall trying to think where this is going wrong.

I have 2 laptops with Outlook 2007 who cannot connect.
(this one and another at a different site)
I have 4 laptops with Outlook 2007 who have no trouble.
I have 5 with Outlook 2003 who never have had any trouble???
(not all at the same remote office)

Any help please

Thanks for your time
Ads
  #2  
Old April 16th, 2010, 10:19 AM posted to microsoft.public.outlook.installation
Roady [MVP]
external usenet poster
 
Posts: 23,553
Default Oultook 2007 fails to connect using outlook anywhere

What is the exact error returned to you?
Hold CTRL and then right click on the Outlook icon in the Notification Area.
Choose Test E-mail AutoConfiguration. What is logged there?
Also, enable logging by going to Tools- Options- tab Other- button
Advanced Options...
Try to connect now and do a send/receive. What is written to the log file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Ramsden Boy" Ramsden wrote in message
...
From a remote office connected to the Internet, using Win XP and Outlook
2007
I cannot connect to the sbs2003 exchange server at head office using
Outlook
Anywhere.
With another laptop (also on Win XP and Outlook 2007) I can.

Process to date:

1. Laptop A & B use Win XP and Outlook 2007
2. Both on the same wireless Internet connection
3. Both can connect to the Internet OK
4. Both can connect using VPN
5. Both use exactly the same Outlook Anywhere account settings
(
https://mail.ourdomain.co.uk, Basic Authentication etc...)
6. A connects straight away, B does not
7. Both users members of Internet, Mobile Users and Remote users groups.
8. Both can connect to OWA
9. Also logged on at laptop B as admin and tried to connect - no joy

Banging my head against the wall trying to think where this is going
wrong.

I have 2 laptops with Outlook 2007 who cannot connect.
(this one and another at a different site)
I have 4 laptops with Outlook 2007 who have no trouble.
I have 5 with Outlook 2003 who never have had any trouble???
(not all at the same remote office)

Any help please

Thanks for your time


 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 07:57 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Copyright 2004-2017 OfficeFrustration.
The comments are property of their posters.