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Outlook Connector reports "connecting" but does not connect



 
 
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  #21  
Old July 24th, 2008, 01:22 PM posted to microsoft.public.outlook.general
Matthew Gargett
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Posts: 5
Default Outlook Connector reports "connecting" but does not connect

I'm not sure that you will get the ost copy to work too simply...

the ost is an open file and will be locked - to copy this you will need to have VSS (shadow copy) working to image the partition and copy from the partition - vista has VSS installed - so its just a matter of getting the command line queries going - should be able to find these in a Google search (I can assist if you like). If you are using XP - you will need to download the VSHADOW SDK and use that - again run from command line...

Alternatively - what I do - is install Synctoy 2.0 (beta) and set up a contrib. sync to the end location for backup. For this to work though, I close outlook down each night...

I hope this gets you started on the ost copy/backup...
  #22  
Old July 24th, 2008, 01:41 PM posted to microsoft.public.outlook.general
Matthew Gargett
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Posts: 5
Default Outlook Connector reports "connecting" but does not connect

its uncool that it didn't work...

did you uninstall the old connector first and download/install the updated version... Although there wasn't a specific request in the install notes to HAVE to uninstall I do just to be sure - especially with these add-ons...

Are you getting anything other than "connecting" in the "server status" in outlook now?

There is also an install log in the ../documents and settings/../temp/ (../users/../appdata/local/temp/ in vista) - Microsoft Office Outlook Connector.txt. Please do not post this as it may contain sensitive info - but review and look for any cause on install failure...

At an outside - the Outlook connector log is under:
../documents and settings/../temp/OLC/ (../users/../appdata/local/temp/OLC/ in vista)

it only reports that same as the report in outlook...

See how you go - tell me if it helps?


matt
  #23  
Old July 24th, 2008, 02:28 PM posted to microsoft.public.outlook.general
Julia
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Posts: 102
Default Outlook Connector reports "connecting" but does not connect

I uninstalled and reinstalled and now I cannot open Outlook at all. It says
an extention failed to initialize. Cannot open file: extend.dat. The file
may not exist, you may not have permission to open it, or it may be open in
another program.

This is really difficult. I appreciate your help though.

"Matthew Gargett" wrote:

its uncool that it didn't work...

did you uninstall the old connector first and download/install the updated version... Although there wasn't a specific request in the install notes to HAVE to uninstall I do just to be sure - especially with these add-ons...

Are you getting anything other than "connecting" in the "server status" in outlook now?

There is also an install log in the ../documents and settings/../temp/ (../users/../appdata/local/temp/ in vista) - Microsoft Office Outlook Connector.txt. Please do not post this as it may contain sensitive info - but review and look for any cause on install failure...

At an outside - the Outlook connector log is under:
../documents and settings/../temp/OLC/ (../users/../appdata/local/temp/OLC/ in vista)

it only reports that same as the report in outlook...

See how you go - tell me if it helps?


matt

  #24  
Old July 24th, 2008, 02:42 PM posted to microsoft.public.outlook.general
Matthew Gargett
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Posts: 5
Default Outlook Connector reports "connecting" but does not connect

there may be a failed outlook process running still - download the sysinternals software suite - run the "process explorer" utility and kill all of the outlook processes...

try to open outlook again...

if all else fails - open outlook in "safe" mode and disable the OLC add-on - close outlook and open again

tell me how you go...
  #25  
Old July 24th, 2008, 05:09 PM posted to microsoft.public.outlook.general
Nduku
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Posts: 1
Default Outlook Connector reports "connecting" but does not connect

So I am not the only one with the problem? I hope the guys from Microsoft can
assist because I have tried everything to no avail.

Is there a specific reason for their silence in this regard? It almost two
days the problem has been posted. Are they going to assist their customers?



"Simon Shrager" wrote:

Well I have had the exact same problem and I cannot explain the problems it's caused as I was designing formemail and spent 2 days scratching my head and rewriting the code!

I have no fix for this - I bet you this problem is much more widespread than we think!

I don't think there is any point in uninstall/reinstall (although I have now done this twice). The fault is clearly on the outlook connector server.

I'll just have to go back to checking my hotmail again! drat!

  #26  
Old July 24th, 2008, 06:02 PM posted to microsoft.public.outlook.general
Brian Tillman
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Posts: 21,988
Default Outlook Connector reports "connecting" but does not connect

Nduku wrote:

So I am not the only one with the problem? I hope the guys from
Microsoft can assist because I have tried everything to no avail.

Is there a specific reason for their silence in this regard? It
almost two days the problem has been posted. Are they going to assist
their customers?


I don't know what "silence" you mean because there are a ton of messages in
this thread.

Gathering from the many reports (and the several reports of a fix), I dare
say Microsoft finally is enforcing the shutdown of WebDav. The solution,
which which appears to work for most, is to download te newest Outlook
Connector. The beta, released on July 23, allows calendar sync.
http://www.microsoft.com/downloads/details.aspx?FamilyId=9A2279B1-DF0A-46E1-AA93-7D4870871ECF&displaylang=en
--
Brian Tillman [MVP-Outlook]

  #27  
Old July 24th, 2008, 10:03 PM posted to microsoft.public.outlook.general
Deke
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Posts: 19
Default Outlook Connector reports "connecting" but does not connect

It works for me as well.

I can't believe the support these clowns provide. No wonder UNIX is gaining
share on the desktop every year!

Thanks Greg!



"Greg" wrote:

Two days ago, outlook connector worked fine for the past 6 months with my *.msn.com email (i.e. hotmail / windows live).

Yesterday, it stopped working (i.e. would not download nor upload any new emails)

Deleted account, reloaded outlook connector (v4) to no avail. Turned off Firewall, still no connect.

Status shows:
Mail Storage: 500MB of 5 GB
Email: Connecting
Calendar: Connecting
Contact: Connecting


Detailed Status reports shows:
Outlook Connector Version 12.0.4518.1068

Account:
Signed in successfully at 7/23/2008 11:03:49 AM

Mail:
Calendar:
Contacts:

Any ideas?


  #28  
Old July 25th, 2008, 12:54 AM posted to microsoft.public.outlook.general
Whacker
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Posts: 1
Default Outlook Connector reports "connecting" but does not connect

Back of the net!! It worked for me too. Just wondering what the cause was?

"Matthew Gagett" wrote:

got the answer guys - well at least it worked for me, check out the link:
http://www.microsoft.com/downloads/d...displaylang=en

Date Published: 7/23/2008

I would say you need to update the connector - I did - it all works - AND the calendar connects - I have a free level hotmail account....


matt

  #29  
Old July 25th, 2008, 01:46 PM posted to microsoft.public.outlook.general
Julia
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Posts: 102
Default Outlook Connector reports "connecting" but does not connect

I got the program sysinternals software suite but I don't know which are the
outlook processes.

When I open outlook it says unable to display the folder at the top left and
a message pops up in the middle that says "Business Contact Manager could not
complete your last action or actions. Please try again."
I click OK and behind it on the screen it says "Cannot display the folder.
Out of memory or system resources. Close some windows or programs and try
again."

I have cleared everything I can. I obviously have some process running that
needs to stop but I don't know how? Help Matt!!!!

I also now cannot access my folders. It says that my memory is full

"Matthew Gargett" wrote:

there may be a failed outlook process running still - download the sysinternals software suite - run the "process explorer" utility and kill all of the outlook processes...

try to open outlook again...

if all else fails - open outlook in "safe" mode and disable the OLC add-on - close outlook and open again

tell me how you go...

  #30  
Old July 25th, 2008, 01:51 PM posted to microsoft.public.outlook.general
Julia
external usenet poster
 
Posts: 102
Default Outlook Connector reports "connecting" but does not connect

Also when it says send and receive completed the message says that it could
not connect Outlook encountered a problem and at the bottom right in Server
status it says "Storage quota is not available!"

"Matthew Gargett" wrote:

there may be a failed outlook process running still - download the sysinternals software suite - run the "process explorer" utility and kill all of the outlook processes...

try to open outlook again...

if all else fails - open outlook in "safe" mode and disable the OLC add-on - close outlook and open again

tell me how you go...

 




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