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#21
November 15th, 2006, 04:25 PM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
Michelle,
Our firm is having a similar problem, and it is related to IE7 and our third party spam filter. When a message runs through the spam filter but is passed due to the sender being on our white list, the message header does not print. The way to work around this, if you really need the messsage header printed is: forward the email to yourself which then prints perfectly and adds the missing header back in. I do not know why this works, but it does. Jennifer Michelle wrote: At times, when I forward or reply to an email then print it, the header is missing. (Header prints on original email.) This only happens at times, but just started 4 days ago after using Outlook for many years. I checked Microsoft help and found information on "print styles" but do not find this option anywhere. Am using Outlook Office Basic Edition 2003. Can anyone help please? Perhaps "print styles" is not available with the Basic Edition? Anyway to bring back headers when printing? -- Thank you! Michelle 
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#22
November 16th, 2006, 01:38 PM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
Interesting - so is it something in the email headers (meaning the full
techie headers, rather than the print ones) that is causing this? wannahorse wrote: Michelle, Our firm is having a similar problem, and it is related to IE7 and our third party spam filter. When a message runs through the spam filter but is passed due to the sender being on our white list, the message header does not print. The way to work around this, if you really need the messsage header printed is: forward the email to yourself which then prints perfectly and adds the missing header back in. I do not know why this works, but it does. Jennifer
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#23
November 16th, 2006, 04:05 PM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
At my company we have this problem; however, we are currently using IE 6. If
we use Microsoft Word 2003 to edit / compose the email and then print, no headings are printed. If we uncheck Microsoft Word 2003 as our editor and then compose the email it will print with headings. This started 1 to 2 months ago and as I said, in our case is definitely not associated with IE 7 since we have not installed it. I've tried every setting I can think of to make the headings print, but to no avail. Any help would be appreciated. (I am happy to know we are not alone in this) "Mad King Soup" wrote: Interesting - so is it something in the email headers (meaning the full techie headers, rather than the print ones) that is causing this? wannahorse wrote: Michelle, Our firm is having a similar problem, and it is related to IE7 and our third party spam filter. When a message runs through the spam filter but is passed due to the sender being on our white list, the message header does not print. The way to work around this, if you really need the messsage header printed is: forward the email to yourself which then prints perfectly and adds the missing header back in. I do not know why this works, but it does. Jennifer
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#24
November 16th, 2006, 07:37 PM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being to print from Sent Items.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "puma115" wrote in message ... At my company we have this problem; however, we are currently using IE 6. If we use Microsoft Word 2003 to edit / compose the email and then print, no headings are printed. If we uncheck Microsoft Word 2003 as our editor and then compose the email it will print with headings.
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#25
November 20th, 2006, 02:34 PM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
So, Sue, are you telling all of us that IE7 has nothing to do with this
issue? I hope not - because all of us are not imaging this. Also, is Microsoft investigating this issue? "Sue Mosher [MVP-Outlook]" wrote: This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being to print from Sent Items. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "puma115" wrote in message ... At my company we have this problem; however, we are currently using IE 6. If we use Microsoft Word 2003 to edit / compose the email and then print, no headings are printed. If we uncheck Microsoft Word 2003 as our editor and then compose the email it will print with headings.
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#26
November 20th, 2006, 03:11 PM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
IE7 has nothing to do with the issue that puma115 reported -- draft messages not printing header information when Word is the email editor. You'd see the same behavior regardless of the browser installed.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "CL-Irct" wrote in message ... So, Sue, are you telling all of us that IE7 has nothing to do with this issue? I hope not - because all of us are not imaging this. Also, is Microsoft investigating this issue? "Sue Mosher [MVP-Outlook]" wrote: This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being to print from Sent Items. "puma115" wrote in message ... At my company we have this problem; however, we are currently using IE 6. If we use Microsoft Word 2003 to edit / compose the email and then print, no headings are printed. If we uncheck Microsoft Word 2003 as our editor and then compose the email it will print with headings.
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#27
November 21st, 2006, 12:51 AM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
I am having this same issue, but I have noticed it appears to be limited to,
or most prevalent with, inbound replies to my outbound e-mail. My outbound and inbound original messages print with my name, the From, To, Date, etc. on them, but when I print a reply to one of my outbound messages, then no header prints. Any suggestions? "Sue Mosher [MVP-Outlook]" wrote: IE7 has nothing to do with the issue that puma115 reported -- draft messages not printing header information when Word is the email editor. You'd see the same behavior regardless of the browser installed. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "CL-Irct" wrote in message ... So, Sue, are you telling all of us that IE7 has nothing to do with this issue? I hope not - because all of us are not imaging this. Also, is Microsoft investigating this issue? "Sue Mosher [MVP-Outlook]" wrote: This is normal behavior for unsent messages in WordMail, regardless of the browser (which isn't involved at all). You've already found one of the solutions, the other being to print from Sent Items. "puma115" wrote in message ... At my company we have this problem; however, we are currently using IE 6. If we use Microsoft Word 2003 to edit / compose the email and then print, no headings are printed. If we uncheck Microsoft Word 2003 as our editor and then compose the email it will print with headings.
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#28
November 21st, 2006, 01:46 AM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
Please state your Outlook version, Internet Explorer veresion, and whether the messages in question are HTML format.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Chuck" wrote in message ... I am having this same issue, but I have noticed it appears to be limited to, or most prevalent with, inbound replies to my outbound e-mail. My outbound and inbound original messages print with my name, the From, To, Date, etc. on them, but when I print a reply to one of my outbound messages, then no header prints. Any suggestions?
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#29
November 27th, 2006, 03:32 PM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
I just dowloaded upgrades IE7 and other Office updates and started getting
this problem immediately after. I've never had it before and have been using Outlook for years. I already turned off Word as e-mail editor, but the problem still exists. Did I miss the answer? Carlos "Sue Mosher [MVP-Outlook]" wrote: It's a limitation related to your apparent use of Word as the email editor. Either turn off WordMail or wait to print until after the item is in Sent Items -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Michelle" wrote in message ... At times, when I forward or reply to an email then print it, the header is missing. (Header prints on original email.) This only happens at times, but just started 4 days ago after using Outlook for many years. I checked Microsoft help and found information on "print styles" but do not find this option anywhere. Am using Outlook Office Basic Edition 2003. Can anyone help please? Perhaps "print styles" is not available with the Basic Edition? Anyway to bring back headers when printing? -- Thank you! Michelle
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#30
December 14th, 2006, 09:05 PM
posted to microsoft.public.outlook.general
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Printing: Outlook header missing
Here is a work around I found on another site. This has worked for me.
Open a HTML formated email, select page setup, choose 'Memo Style', set top and bottom margins to zero (you may want to use the values above), click ok - print the email This problem is related to Internet Explorer 7 upgrade. Even if you remove IE7 after it has been installed the problem does not go away.
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