How do you enabled your contacts folder as an address book?

Diane, you wrote: Go to Tools | Email Accounts, choose View or change
existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

I'm using VISTA and Outlook 2007 and I still haven't been able to get this
new "profile" you are talking about. I don't see "E-mail accounts" under
Tools, but I do under "Account Settings"....
"Tools"| "Account Settings"|E-mail|.......

There is no "View" choice..... please clarify...


"Diane Poremsky [MVP]" wrote:

You made a new profile and the address book still grayed out? Were you
trying to use your old pst or a fresh, new one? If you were using the old
one, try a new profile and let outlook make the pst. Don't import or
otherwise try to get the old content into it (yet). If you make a new
profile and use all the defaults and it still fails, something else is
wrong.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Elly" wrote in message
...
Boy, I have gone through every one of these posts, tried every suggestion
which each time just takes me back to a grayed-out, unaccessible Outlook
Address Book, and gets me no way to use my contacts. Has anyone had any
luck???

"Linda" wrote:

Hi Diane, How do I make a new profile?? I've been working for hours and
had
a computer programmer friend work for an hour on trying to get my address
book but still nothing! It's so frustrating. Thanks,
Linda


"Diane Poremsky [MVP]" wrote:

Since you are using Outlook 2007, you'll need to make a new profile to
fix -
see the last line.

---
If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing
directories or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

== If you are using Outlook 2007 and the the checkbox is grayed,
you'll
need to make a new profile as you can't add the Outlook Address Book
service
due to a bug.
---

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your
newsreader to msnews.microsoft.com.


"bcoll" wrote in message
...
I am using Vista and Office 2007, too. I had the grayed out box for
"Show
this folder as the email address book". I tried your suggestion of
overwriting Contacts, but the computer won't let me delete or
overwrite
"Contacts". So, I have a bunch of names in my contacts but no way to
access
them from an address book. Any other suggestions?

Thanks,
Beth

"venniey" wrote:

That grayed out box happened in my case also. I have a vista,
Office
2007
and i was trapped with only a contact lis. I solved this issue by
right
clicking on the Contacts bar, right above New Group,got the
properties
option, clicked on the Addree Book tab and overwrote Contacts with
Address
book. Done, now my formerly Contacts list is all in my Address
Book.
"carolpm" wrote:

IanRoy,

I am using Word 2000 and Outlook 2000.
I did right click on Contacts and thenon Properties.
I get the Contacts Properties box and I then click on Outlook
Address
Book
tab and at the top it says Contacts and there is a check mark in
the
box next
to the wording:
"Show this folder as the email address book" but the box and check
mark
is
grayed out.

Any other suggestions as to why I cannot access the address book
when I
use
th Word program and use Send to Email Recipient function ?

Thanks,
Paul



"IanRoy" wrote:

Hi, Paul;

I am using Outlook 2003. However, I have a tutorial for Outlook
2000,
and
that shows "Folder" as one of the items in the File menu for the
Inbox for
that version. My tutorial doesn't show the file menu for the
Contacts
folder,
so I am not sure "Folder" is there also, but I would have
expected
it. If you
are using personalized menus, did you wait for the full menu to
appear?

Another way: If right-clicking Contacts in the Outlook Bar
desn't
give you a
"Properties" option, open the folder list (from the View Menu in
Outlook
2000). Then right click the Contacts folder on that list, and
choose
Properties. I don't know what you will see when you get there,
but
that is
where I'd look.

If you are not using Word 2000, you may not get this function to
work
with
Outlook 2000. I am not sure, but they may have to be the same
version/year.

Regards,
Ian.

"carolpm" wrote:

IanRoy,

It was a longer hal time show so I went to try what you
suggested.

I am using Oulook 2000 - I can't find any of the items you are
mentioning.

I click on File, but I don't see Folder and thenI can't go any
further.

Are you using Outlook 2003 ?

Please let me know.

Thaank you,
Paul

"CLEARhealth" wrote in message
...
Diane, you wrote: Go to Tools | Email Accounts, choose View or change
existing directories or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

I'm using VISTA and Outlook 2007

As in Diane's post - with 2007 you need to create a new Mail Profile. Do
Control Panel-Mail-Show Profiles-Add.

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

I have the same problem, but unfortunately I don'tunderstand the answser that
is given here. I'm unsure what yoiu mean by the "contacts bar" and the "New
Group" I'm not sure where to find these items. I'd appreciate it if you
could be a bit more specific as to how to find the particular
screens/items/etc. that you mention here, as I can't find any other
references to this problem in any of the Microsoft help files (which I find
particularly frustrating since they have changed them in Office 2007 and
Vista.)

Thanks.

"venniey" wrote:

That grayed out box happened in my case also. I have a vista, Office 2007
and i was trapped with only a contact lis. I solved this issue by right
clicking on the Contacts bar, right above New Group,got the properties
option, clicked on the Addree Book tab and overwrote Contacts with Address
book. Done, now my formerly Contacts list is all in my Address Book.
"carolpm" wrote:

IanRoy,

I am using Word 2000 and Outlook 2000.
I did right click on Contacts and thenon Properties.
I get the Contacts Properties box and I then click on Outlook Address Book
tab and at the top it says Contacts and there is a check mark in the box next
to the wording:
"Show this folder as the email address book" but the box and check mark is
grayed out.

Any other suggestions as to why I cannot access the address book when I use
th Word program and use Send to Email Recipient function ?

Thanks,
Paul



"IanRoy" wrote:

Hi, Paul;

I am using Outlook 2003. However, I have a tutorial for Outlook 2000, and
that shows "Folder" as one of the items in the File menu for the Inbox for
that version. My tutorial doesn't show the file menu for the Contacts folder,
so I am not sure "Folder" is there also, but I would have expected it. If you
are using personalized menus, did you wait for the full menu to appear?

Another way: If right-clicking Contacts in the Outlook Bar desn't give you a
"Properties" option, open the folder list (from the View Menu in Outlook
2000). Then right click the Contacts folder on that list, and choose
Properties. I don't know what you will see when you get there, but that is
where I'd look.

If you are not using Word 2000, you may not get this function to work with
Outlook 2000. I am not sure, but they may have to be the same version/year.

Regards,
Ian.

"carolpm" wrote:

IanRoy,

It was a longer hal time show so I went to try what you suggested.

I am using Oulook 2000 - I can't find any of the items you are mentioning.

I click on File, but I don't see Folder and thenI can't go any further.

Are you using Outlook 2003 ?

Please let me know.

Thaank you,
Paul

I am having the exact same problem. If you hear of a fix please let me know.

"Elly" wrote:

Boy, I have gone through every one of these posts, tried every suggestion
which each time just takes me back to a grayed-out, unaccessible Outlook
Address Book, and gets me no way to use my contacts. Has anyone had any
luck???

"Linda" wrote:

Hi Diane, How do I make a new profile?? I've been working for hours and had
a computer programmer friend work for an hour on trying to get my address
book but still nothing! It's so frustrating. Thanks,
Linda


"Diane Poremsky [MVP]" wrote:

Since you are using Outlook 2007, you'll need to make a new profile to fix -
see the last line.

---
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

== If you are using Outlook 2007 and the the checkbox is grayed, you'll
need to make a new profile as you can't add the Outlook Address Book service
due to a bug.
---

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"bcoll" wrote in message
...
I am using Vista and Office 2007, too. I had the grayed out box for "Show
this folder as the email address book". I tried your suggestion of
overwriting Contacts, but the computer won't let me delete or overwrite
"Contacts". So, I have a bunch of names in my contacts but no way to
access
them from an address book. Any other suggestions?

Thanks,
Beth

"venniey" wrote:

That grayed out box happened in my case also. I have a vista, Office
2007
and i was trapped with only a contact lis. I solved this issue by right
clicking on the Contacts bar, right above New Group,got the properties
option, clicked on the Addree Book tab and overwrote Contacts with
Address
book. Done, now my formerly Contacts list is all in my Address Book.
"carolpm" wrote:

IanRoy,

I am using Word 2000 and Outlook 2000.
I did right click on Contacts and thenon Properties.
I get the Contacts Properties box and I then click on Outlook Address
Book
tab and at the top it says Contacts and there is a check mark in the
box next
to the wording:
"Show this folder as the email address book" but the box and check mark
is
grayed out.

Any other suggestions as to why I cannot access the address book when I
use
th Word program and use Send to Email Recipient function ?

Thanks,
Paul



"IanRoy" wrote:

Hi, Paul;

I am using Outlook 2003. However, I have a tutorial for Outlook 2000,
and
that shows "Folder" as one of the items in the File menu for the
Inbox for
that version. My tutorial doesn't show the file menu for the Contacts
folder,
so I am not sure "Folder" is there also, but I would have expected
it. If you
are using personalized menus, did you wait for the full menu to
appear?

Another way: If right-clicking Contacts in the Outlook Bar desn't
give you a
"Properties" option, open the folder list (from the View Menu in
Outlook
2000). Then right click the Contacts folder on that list, and choose
Properties. I don't know what you will see when you get there, but
that is
where I'd look.

If you are not using Word 2000, you may not get this function to work
with
Outlook 2000. I am not sure, but they may have to be the same
version/year.

Regards,
Ian.

"carolpm" wrote:

IanRoy,

It was a longer hal time show so I went to try what you suggested.

I am using Oulook 2000 - I can't find any of the items you are
mentioning.

I click on File, but I don't see Folder and thenI can't go any
further.

Are you using Outlook 2003 ?

Please let me know.

Thaank you,
Paul

"msbatty" wrote in message
...
I am having the exact same problem. If you hear of a fix please let me
know.


So creating a new Outlook Profile and adding the pst file to it (NOT
importing) doesn't work?

Thanks
That has fixed the problem

"Gordon" wrote:


"msbatty" wrote in message
...
I am having the exact same problem. If you hear of a fix please let me
know.


So creating a new Outlook Profile and adding the pst file to it (NOT
importing) doesn't work?

Can you tell this was written by Micro. support?
It doesn't state specifrically what you see on the screen. It uses insider
language. Then, it leaves you hanging with the new profile thing at the end.
I have been trying to fix this since 2007. It is always the same thing from a
techy.

"Diane Poremsky [MVP]" wrote:

Since you are using Outlook 2007, you'll need to make a new profile to fix -
see the last line.

---
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

== If you are using Outlook 2007 and the the checkbox is grayed, you'll
need to make a new profile as you can't add the Outlook Address Book service
due to a bug.
---

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"bcoll" wrote in message
...
I am using Vista and Office 2007, too. I had the grayed out box for "Show
this folder as the email address book". I tried your suggestion of
overwriting Contacts, but the computer won't let me delete or overwrite
"Contacts". So, I have a bunch of names in my contacts but no way to
access
them from an address book. Any other suggestions?

Thanks,
Beth

"venniey" wrote:

That grayed out box happened in my case also. I have a vista, Office
2007
and i was trapped with only a contact lis. I solved this issue by right
clicking on the Contacts bar, right above New Group,got the properties
option, clicked on the Addree Book tab and overwrote Contacts with
Address
book. Done, now my formerly Contacts list is all in my Address Book.
"carolpm" wrote:

IanRoy,

I am using Word 2000 and Outlook 2000.
I did right click on Contacts and thenon Properties.
I get the Contacts Properties box and I then click on Outlook Address
Book
tab and at the top it says Contacts and there is a check mark in the
box next
to the wording:
"Show this folder as the email address book" but the box and check mark
is
grayed out.

Any other suggestions as to why I cannot access the address book when I
use
th Word program and use Send to Email Recipient function ?

Thanks,
Paul



"IanRoy" wrote:

Hi, Paul;

I am using Outlook 2003. However, I have a tutorial for Outlook 2000,
and
that shows "Folder" as one of the items in the File menu for the
Inbox for
that version. My tutorial doesn't show the file menu for the Contacts
folder,
so I am not sure "Folder" is there also, but I would have expected
it. If you
are using personalized menus, did you wait for the full menu to
appear?

Another way: If right-clicking Contacts in the Outlook Bar desn't
give you a
"Properties" option, open the folder list (from the View Menu in
Outlook
2000). Then right click the Contacts folder on that list, and choose
Properties. I don't know what you will see when you get there, but
that is
where I'd look.

If you are not using Word 2000, you may not get this function to work
with
Outlook 2000. I am not sure, but they may have to be the same
version/year.

Regards,
Ian.

"carolpm" wrote:

IanRoy,

It was a longer hal time show so I went to try what you suggested.

I am using Oulook 2000 - I can't find any of the items you are
mentioning.

I click on File, but I don't see Folder and thenI can't go any
further.

Are you using Outlook 2003 ?

Please let me know.

Thaank you,
Paul

"Don Smith" Don wrote in message
...

Can you tell this was written by Micro. support?

It wasn't written by Microsoft Support. Diane doesn't work for Microsoft.
She's a user, just like yourself.

It doesn't state specifrically what you see on the screen. It uses insider
language. Then, it leaves you hanging with the new profile thing at the end.
I have been trying to fix this since 2007. It is always the same thing from
a
techy.

Give me a break. You don't need to see what's on the screen if you follow the
instructions she gave. They'll work. They've worked for hundreds to
thousands of other non-techies. Don't be so timid.
--
Brian Tillman [MVP-Outlook]

I have tried the tutorial. Video was helpful except for a couple of things.
When I go to Outlook (pinned to my start menu, in the program section of my
start menu, or on the desktop) and right click, my pop-up menu does not look
like yours. I get a properties box for the link, not the program. I went to
the Control Panel and cannot find a mail icon. I do not know where it went. I
remember one used to be there, but that may be XP or before. I see no way of
getting to my mail settings or the dialogue box to create a new profile.
This is intractable.

"Diane Poremsky [MVP]" wrote:

see http://www.slipstick.com/Tutorials/profile/profile.htm

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Linda" wrote in message
...
Hi Diane, How do I make a new profile?? I've been working for hours and
had
a computer programmer friend work for an hour on trying to get my address
book but still nothing! It's so frustrating. Thanks,
Linda


"Diane Poremsky [MVP]" wrote:

Since you are using Outlook 2007, you'll need to make a new profile to
fix -
see the last line.

---
If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

== If you are using Outlook 2007 and the the checkbox is grayed, you'll
need to make a new profile as you can't add the Outlook Address Book
service
due to a bug.
---

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your
newsreader to msnews.microsoft.com.


"bcoll" wrote in message
...
I am using Vista and Office 2007, too. I had the grayed out box for
"Show
this folder as the email address book". I tried your suggestion of
overwriting Contacts, but the computer won't let me delete or overwrite
"Contacts". So, I have a bunch of names in my contacts but no way to
access
them from an address book. Any other suggestions?

Thanks,
Beth

"venniey" wrote:

That grayed out box happened in my case also. I have a vista, Office
2007
and i was trapped with only a contact lis. I solved this issue by
right
clicking on the Contacts bar, right above New Group,got the properties
option, clicked on the Addree Book tab and overwrote Contacts with
Address
book. Done, now my formerly Contacts list is all in my Address Book.
"carolpm" wrote:

IanRoy,

I am using Word 2000 and Outlook 2000.
I did right click on Contacts and thenon Properties.
I get the Contacts Properties box and I then click on Outlook
Address
Book
tab and at the top it says Contacts and there is a check mark in the
box next
to the wording:
"Show this folder as the email address book" but the box and check
mark
is
grayed out.

Any other suggestions as to why I cannot access the address book
when I
use
th Word program and use Send to Email Recipient function ?

Thanks,
Paul



"IanRoy" wrote:

Hi, Paul;

I am using Outlook 2003. However, I have a tutorial for Outlook
2000,
and
that shows "Folder" as one of the items in the File menu for the
Inbox for
that version. My tutorial doesn't show the file menu for the
Contacts
folder,
so I am not sure "Folder" is there also, but I would have expected
it. If you
are using personalized menus, did you wait for the full menu to
appear?

Another way: If right-clicking Contacts in the Outlook Bar desn't
give you a
"Properties" option, open the folder list (from the View Menu in
Outlook
2000). Then right click the Contacts folder on that list, and
choose
Properties. I don't know what you will see when you get there, but
that is
where I'd look.

If you are not using Word 2000, you may not get this function to
work
with
Outlook 2000. I am not sure, but they may have to be the same
version/year.

Regards,
Ian.

"carolpm" wrote:

IanRoy,

It was a longer hal time show so I went to try what you
suggested.

I am using Oulook 2000 - I can't find any of the items you are
mentioning.

I click on File, but I don't see Folder and thenI can't go any
further.

Are you using Outlook 2003 ?

Please let me know.

Thaank you,
Paul

"Don Smith" Don wrote in message
...

I went to the Control Panel and cannot find a mail icon. I do not know where
it went.

If you're using a 64 bit version of Windows, you must use enable viewing the
32 bit Control Panels in order to see the Mail applet.
--
Brian Tillman [MVP-Outlook]