Activation of Office after reloading OS

I recently had to reload Windows XP. I then reinstalled Office (Student
Edition). When entering Word, I get the screen that tells me to activate the
program. When I try to do it over the internet, I get an error message that
it cannot connect (even though I have broadband connection that works for
other things). When I look at the telephone option, no phone
numbers/countries are showing up (it is simply blank). This is the computer
I originally loaded this on to. I have no firewalls yet (I am just starting
to reconnect all those) so firewall is not in way.

Same thing happened in Excel. Outlook will not start at all. Tells me I
need to establish a data file, but when I try to do that from the Control
Panel, I click on button and nothing happens.

Any ideas/thoughts?

Hi, Swot,

See if this helps:

The Microsoft Office 2003 Activation Wizard disappears when you use the
telephone option to activate a Microsoft Office 2003 license:
http://support.microsoft.com/default...b;en-us;875452


--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"Swot" wrote in message
...
I recently had to reload Windows XP. I then reinstalled Office (Student
Edition). When entering Word, I get the screen that tells me to activate
the
program. When I try to do it over the internet, I get an error message
that
it cannot connect (even though I have broadband connection that works for
other things). When I look at the telephone option, no phone
numbers/countries are showing up (it is simply blank). This is the
computer
I originally loaded this on to. I have no firewalls yet (I am just
starting
to reconnect all those) so firewall is not in way.

Same thing happened in Excel. Outlook will not start at all. Tells me I
need to establish a data file, but when I try to do that from the Control
Panel, I click on button and nothing happens.

Any ideas/thoughts?