Mailmerge problem

I work for a municipality and everyone I know in the city that has tried to
work in Word 2007 mailmerge is experiencing the same problem. If you do a
mailmerge document and it creates a database, then you try to manually type
an envelope or even open a new mailmerge document, when you print the
document the information from the original mailmerge document prints out. We
are buffaloed and would love someone to help us fix our problem.

Thanks.

1. Can you try to describe, step-by-step, exactly what you are doing and
exactly what happens. e.g.
a. open Word 2007
b. create a new blank document
c. go to the mailing tab
d. select a letter type merge
e. create a new data source and save it as [whatever the file name is]
f. merge to [new document? printer? etc.]
g. save?/close/save the document. [Does Word ask if you want to save
the data source?
h. etc. etc.

2. Specifically,
when you print the
document the information from the original mailmerge document
prints out.

do you mean e.g. that
a. the new document prints out, but with the data from the previous
merge rather than what you just entered, or
b. the new /and/ the old document both print out, or
c. the new document prints out, and some data from the old documnet
also prints out
d. etc.

3. Can you try to find out if you have any Addins, or VBA code in your
Word documents or templates that might be involved?

Peter Jamieson

http://tips.pjmsn.me.uk

On 29/03/2010 14:39, Confused wrote:
I work for a municipality and everyone I know in the city that has tried to
work in Word 2007 mailmerge is experiencing the same problem. If you do a
mailmerge document and it creates a database, then you try to manually type
an envelope or even open a new mailmerge document, when you print the
document the information from the original mailmerge document prints out. We
are buffaloed and would love someone to help us fix our problem.

Thanks.

It is difficult to understand the problem from your description. How are you
creating the envelope?
The merge process is covered at
http://www.gmayor.com/merge_labels_with_word_2007.htm
Create a new envelope merge document and attach the same data source as for
the letters.
You could use the sample envelope templates that you can download from my
web site as a start point - or as a source for creating single envelopes.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



"Confused" wrote in message
...
I work for a municipality and everyone I know in the city that has tried to
work in Word 2007 mailmerge is experiencing the same problem. If you do a
mailmerge document and it creates a database, then you try to manually
type
an envelope or even open a new mailmerge document, when you print the
document the information from the original mailmerge document prints out.
We
are buffaloed and would love someone to help us fix our problem.

Thanks.