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PDF attachments not opening in OE but in Explore



 
 
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  #1  
Old January 5th, 2009, 11:30 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jack B
external usenet poster
 
Posts: 115
Default PDF attachments not opening in OE but in Explore

OS = Win XP

Recently, I uninstalled a bunch of old Adobe stuff.

Now when I try to open a PDF email attachment, I get, "This file does not
have a program associated with it for performing this action."

However, if I save the attachments, I can go to Windows Explore and double
click the file and it opens with Adobe Reader 9.

How can I fix this?


Jack


  #2  
Old January 5th, 2009, 11:39 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default PDF attachments not opening in OE but in Explore

1: Save the attachment to your HDD. Right click on it and Open With | Choose
Program. Find and choose a program that works and then check the box: Always
use this program to open this kind of file. This should enable you to open
these attachments in the future.

2: (If the problem persists). Unable to open .PPS attachments directly from
Outlook Express using XP/SP2 or XP/SP3:
http://windowsxp.mvps.org/ppsopen.htm
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
OS = Win XP

Recently, I uninstalled a bunch of old Adobe stuff.

Now when I try to open a PDF email attachment, I get, "This file does not
have a program associated with it for performing this action."

However, if I save the attachments, I can go to Windows Explore and double
click the file and it opens with Adobe Reader 9.

How can I fix this?


Jack



  #3  
Old January 6th, 2009, 01:39 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default PDF attachments not opening in OE but in Explore

ahem ...

Bruce Hagen wrote:
snippage
2: (If the problem persists). Unable to open .PPS attachments directly
from
Outlook Express using XP/SP2 or XP/SP3:
http://windowsxp.mvps.org/ppsopen.htm
Now when I try to open a PDF email attachment, I get, "This file does not
have a program associated with it for performing this action."


  #4  
Old January 6th, 2009, 01:49 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default PDF attachments not opening in OE but in Explore

Dyslexia strikes again. Let's hope #1 is the fix. grrr

"PA Bear [MS MVP]" wrote in message
...
ahem ...

Bruce Hagen wrote:
snippage
2: (If the problem persists). Unable to open .PPS attachments directly
from
Outlook Express using XP/SP2 or XP/SP3:
http://windowsxp.mvps.org/ppsopen.htm
Now when I try to open a PDF email attachment, I get, "This file does
not
have a program associated with it for performing this action."



  #5  
Old January 6th, 2009, 05:32 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jack B
external usenet poster
 
Posts: 115
Default PDF attachments not opening in OE but in Explore

Well, unfortunately #1 does not do it.

And note: When I click on the pdf email attachment, the DO YOU WANT TO OPEN
THIS FILE? pop up window also says "Unknown file type."

Errrr.



Jack

---------------------------------------------




"Bruce Hagen" wrote in message
...
1: Save the attachment to your HDD. Right click on it and Open With | Choose
Program. Find and choose a program that works and then check the box: Always
use this program to open this kind of file. This should enable you to open
these attachments in the future.

2: (If the problem persists). Unable to open .PPS attachments directly from
Outlook Express using XP/SP2 or XP/SP3:
http://windowsxp.mvps.org/ppsopen.htm
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
OS = Win XP

Recently, I uninstalled a bunch of old Adobe stuff.

Now when I try to open a PDF email attachment, I get, "This file does not
have a program associated with it for performing this action."

However, if I save the attachments, I can go to Windows Explore and double
click the file and it opens with Adobe Reader 9.

How can I fix this?


Jack




  #6  
Old January 6th, 2009, 05:04 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default PDF attachments not opening in OE but in Explore

Win+E key | Folder Options | File Types. Is PDF listed, and have Adobe
Acrobat Document next to it?

I am concerned with the reference to "Unknown File Type". Can you create a
PDF file and send it to yourself? (Not one that you are having problems
with). If that opens, it may be the way the other was sent. Possibly from
someone using MS Outlook and Rich Text Format.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
Well, unfortunately #1 does not do it.

And note: When I click on the pdf email attachment, the DO YOU WANT TO
OPEN
THIS FILE? pop up window also says "Unknown file type."

Errrr.



Jack

---------------------------------------------




"Bruce Hagen" wrote in message
...
1: Save the attachment to your HDD. Right click on it and Open With |
Choose
Program. Find and choose a program that works and then check the box:
Always
use this program to open this kind of file. This should enable you to open
these attachments in the future.

2: (If the problem persists). Unable to open .PPS attachments directly
from
Outlook Express using XP/SP2 or XP/SP3:
http://windowsxp.mvps.org/ppsopen.htm
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
OS = Win XP

Recently, I uninstalled a bunch of old Adobe stuff.

Now when I try to open a PDF email attachment, I get, "This file does not
have a program associated with it for performing this action."

However, if I save the attachments, I can go to Windows Explore and
double
click the file and it opens with Adobe Reader 9.

How can I fix this?


Jack





  #7  
Old January 6th, 2009, 06:55 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jack B
external usenet poster
 
Posts: 115
Default PDF attachments not opening in OE but in Explore

Bruce,

I am having problems with all pdf attachments to emails, both recent and
past (I've checked several old emails). And, I did create a new pdf and
sent to self -- same results. Attached are the screen shots of what I get
upon trying to open from IE 6.


Jack

----------------------------------------------------

"Bruce Hagen" wrote in message
...
Win+E key | Folder Options | File Types. Is PDF listed, and have Adobe
Acrobat Document next to it?

I am concerned with the reference to "Unknown File Type". Can you create a
PDF file and send it to yourself? (Not one that you are having problems
with). If that opens, it may be the way the other was sent. Possibly from
someone using MS Outlook and Rich Text Format.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
Well, unfortunately #1 does not do it.

And note: When I click on the pdf email attachment, the DO YOU WANT TO
OPEN
THIS FILE? pop up window also says "Unknown file type."

Errrr.



Jack

---------------------------------------------




"Bruce Hagen" wrote in message
...
1: Save the attachment to your HDD. Right click on it and Open With |
Choose
Program. Find and choose a program that works and then check the box:
Always
use this program to open this kind of file. This should enable you to open
these attachments in the future.

2: (If the problem persists). Unable to open .PPS attachments directly
from
Outlook Express using XP/SP2 or XP/SP3:
http://windowsxp.mvps.org/ppsopen.htm
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
OS = Win XP

Recently, I uninstalled a bunch of old Adobe stuff.

Now when I try to open a PDF email attachment, I get, "This file does not
have a program associated with it for performing this action."

However, if I save the attachments, I can go to Windows Explore and
double
click the file and it opens with Adobe Reader 9.

How can I fix this?


Jack










  #8  
Old January 6th, 2009, 07:11 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default PDF attachments not opening in OE but in Explore

The "Type: Unknown File Type" means that OE does not know this is a PDF
file.

I'm thinking an issue with your AV program or some other third party
program. If e-mail scanning is enabled, turn it off.

Just to test, reboot and disconnect from the Internet. Now disable your AV
program. Open OE and try to read the PDF you created. Regardless of the
results, be sure to turn your AV back on.

To eliminate any problem with Adobe, download Foxit and see if that program
will read the attachments.

Foxit Reader:
http://www.snapfiles.com/get/foxitpdf.html

Finally, create a new identity and see if they will open there.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
Bruce,

I am having problems with all pdf attachments to emails, both recent and
past (I've checked several old emails). And, I did create a new pdf and
sent to self -- same results. Attached are the screen shots of what I get
upon trying to open from IE 6.


Jack

----------------------------------------------------

"Bruce Hagen" wrote in message
...
Win+E key | Folder Options | File Types. Is PDF listed, and have Adobe
Acrobat Document next to it?

I am concerned with the reference to "Unknown File Type". Can you create a
PDF file and send it to yourself? (Not one that you are having problems
with). If that opens, it may be the way the other was sent. Possibly from
someone using MS Outlook and Rich Text Format.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
Well, unfortunately #1 does not do it.

And note: When I click on the pdf email attachment, the DO YOU WANT TO
OPEN
THIS FILE? pop up window also says "Unknown file type."

Errrr.



Jack

---------------------------------------------




"Bruce Hagen" wrote in message
...
1: Save the attachment to your HDD. Right click on it and Open With |
Choose
Program. Find and choose a program that works and then check the box:
Always
use this program to open this kind of file. This should enable you to
open
these attachments in the future.

2: (If the problem persists). Unable to open .PPS attachments directly
from
Outlook Express using XP/SP2 or XP/SP3:
http://windowsxp.mvps.org/ppsopen.htm
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
OS = Win XP

Recently, I uninstalled a bunch of old Adobe stuff.

Now when I try to open a PDF email attachment, I get, "This file does
not
have a program associated with it for performing this action."

However, if I save the attachments, I can go to Windows Explore and
double
click the file and it opens with Adobe Reader 9.

How can I fix this?


Jack








  #9  
Old January 6th, 2009, 10:15 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jack B
external usenet poster
 
Posts: 115
Default PDF attachments not opening in OE but in Explore

Well, nothing worked.

Perhaps it's got something to do with uninstalling a bunch of old Java
programs which I did at the same time as uninstalling the old Adobe files?
The following is from Bruce Chambers re Java:

"You can safely remove any of the older Java versions that you do
not need."
"The Java developers have specifically designed their update
installation routines to leave older Java releases in place; this way
they don't have to take the trouble to make the newer versions
backwards-compatible."
"However, be aware that a lot of the more complex web-based
applications - especially those connecting to Oracle databases - are
written for specific versions of Java and sometimes "break" once the
user installs a newer Java version and removes the older one."

Anyway, my OE identities for previous years also will not open the pdf
files. The pdf files do open in my gmail account, but that's a Browser
operation. I guess I'll try Foxit and see what happens, though I'm not
anxious to install another program.



Jack
----------------------------------------------------



"Bruce Hagen" wrote in message
...
The "Type: Unknown File Type" means that OE does not know this is a PDF
file.

I'm thinking an issue with your AV program or some other third party
program. If e-mail scanning is enabled, turn it off.

Just to test, reboot and disconnect from the Internet. Now disable your AV
program. Open OE and try to read the PDF you created. Regardless of the
results, be sure to turn your AV back on.

To eliminate any problem with Adobe, download Foxit and see if that program
will read the attachments.

Foxit Reader:
http://www.snapfiles.com/get/foxitpdf.html

Finally, create a new identity and see if they will open there.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
Bruce,

I am having problems with all pdf attachments to emails, both recent and
past (I've checked several old emails). And, I did create a new pdf and
sent to self -- same results. Attached are the screen shots of what I get
upon trying to open from IE 6.


Jack

----------------------------------------------------

"Bruce Hagen" wrote in message
...
Win+E key | Folder Options | File Types. Is PDF listed, and have Adobe
Acrobat Document next to it?

I am concerned with the reference to "Unknown File Type". Can you create a
PDF file and send it to yourself? (Not one that you are having problems
with). If that opens, it may be the way the other was sent. Possibly from
someone using MS Outlook and Rich Text Format.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
Well, unfortunately #1 does not do it.

And note: When I click on the pdf email attachment, the DO YOU WANT TO
OPEN
THIS FILE? pop up window also says "Unknown file type."

Errrr.



Jack

---------------------------------------------




"Bruce Hagen" wrote in message
...
1: Save the attachment to your HDD. Right click on it and Open With |
Choose
Program. Find and choose a program that works and then check the box:
Always
use this program to open this kind of file. This should enable you to
open
these attachments in the future.

2: (If the problem persists). Unable to open .PPS attachments directly
from
Outlook Express using XP/SP2 or XP/SP3:
http://windowsxp.mvps.org/ppsopen.htm
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jack B" wrote in message
...
OS = Win XP

Recently, I uninstalled a bunch of old Adobe stuff.

Now when I try to open a PDF email attachment, I get, "This file does
not
have a program associated with it for performing this action."

However, if I save the attachments, I can go to Windows Explore and
double
click the file and it opens with Adobe Reader 9.

How can I fix this?


Jack









  #10  
Old January 6th, 2009, 10:28 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default PDF attachments not opening in OE but in Explore

In your first post, you wrote:

Recently, I uninstalled a bunch of old Adobe stuff.


Do you have Adobe Reader or Acrobat installed, Jack? Or perhaps Foxit
Reader? You will not be able to assign a default application for opening
PDF files unless and until you have such an application installed.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jack B wrote:
Well, unfortunately #1 does not do it.

And note: When I click on the pdf email attachment, the DO YOU WANT TO
OPEN
THIS FILE? pop up window also says "Unknown file type."

"Bruce Hagen" wrote in message
...
1: Save the attachment to your HDD. Right click on it and Open With |
Choose
Program. Find and choose a program that works and then check the box:
Always
use this program to open this kind of file. This should enable you to open
these attachments in the future.

2: (If the problem persists). Unable to open .PPS attachments directly
from
Outlook Express using XP/SP2 or XP/SP3:
http://windowsxp.mvps.org/ppsopen.htm

"Jack B" wrote in message
...
OS = Win XP

Recently, I uninstalled a bunch of old Adobe stuff.

Now when I try to open a PDF email attachment, I get, "This file does not
have a program associated with it for performing this action."

However, if I save the attachments, I can go to Windows Explore and
double
click the file and it opens with Adobe Reader 9.

How can I fix this?


Jack


 




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