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Any known bugs using Message recall to a large distribution list
Last week a staff member sent an email to a company wide distribution list.
After sending the email they realized they wanted to recall the message. The message recall seemed to work 50/50. Our enviorment has two 2003 Exchange servers and one 2007 (all fully patched). 98% of our users on Outlook 2003 connected to Exchange with MAPI. Are their any known bugs, gotcha's, or miss configuraiton's that could help explain the 50% success rate? Thanks, CptWeasel |
#2
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Any known bugs using Message recall to a large distribution list
On Mon, 23 Mar 2009 14:20:03 -0700, CptWeasel wrote:
Last week a staff member sent an email to a company wide distribution list. After sending the email they realized they wanted to recall the message. The message recall seemed to work 50/50. Our enviorment has two 2003 Exchange servers and one 2007 (all fully patched). 98% of our users on Outlook 2003 connected to Exchange with MAPI. Are their any known bugs, gotcha's, or miss configuraiton's that could help explain the 50% success rate? No bugs, that I am aware of. However, even in an environment where recall is possible, I believe that the recall only works in the case where is it received before the recipients open the email. If the recall arrives too late, it fails. Given the nature of email, and the way recall works, I'd say a 50% success rate is about right. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum |
#3
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Any known bugs using Message recall to a large distribution list
50/50 is a very good recall rate. So many things can cause it to fail that
the success rate is often very low. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "CptWeasel" wrote in message ... Last week a staff member sent an email to a company wide distribution list. After sending the email they realized they wanted to recall the message. The message recall seemed to work 50/50. Our enviorment has two 2003 Exchange servers and one 2007 (all fully patched). 98% of our users on Outlook 2003 connected to Exchange with MAPI. Are their any known bugs, gotcha's, or miss configuraiton's that could help explain the 50% success rate? Thanks, CptWeasel |
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