external data not working

office 2000
i installed all the options for excel query, at least thought i did
but
when accessing get external data, the 'new web', 'new database', and 'import
text file' options
have a starlike yellow icon splashed on/over the icons for those options on
the menu, and if i select
any of them excel just hangs up, i've given it about 5 minutes but have to
end up killing excel
went to reinstall query etc, but its not really clear how to select just
that from the change/add functions
when doing a change/reinstall, it seems i would have to completely reinstall
all of office, but even with
that it doesn't give a chance to pic and chose which options to install like
when first installing??
kind of confusing
but basically just want to be able to get external data into excel


??????