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#11
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PowerPoint Crashes On Exit
On Thu, 15 Feb 2007 22:20:33 EST, Steve Rindsberg
wrote: In article , Rah wrote: Yes, the desktop is networked to the laptop and two other computers. The other two don't use PowerPoint. Wireless 2-Wire DSL modem/router. Both computers run essentially the same software as far as anti-virus, firewall, etc. The major difference between the two is the processor. The laptop uses a Pentium P4. The desktop uses a Pentium D. I do have an Oregon Scientific weather station running on the Desktop through the serial port. I will keep looking for important differences. OK, thanks. And [he says, grasping at straws] does the same thing happen if you disconnect the desktop computer from the network? I shut down the network completely, and it still crashes. |
#12
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PowerPoint Crashes On Exit
In article , Rah wrote:
On Thu, 15 Feb 2007 22:20:33 EST, Steve Rindsberg wrote: In article , Rah wrote: Yes, the desktop is networked to the laptop and two other computers. The other two don't use PowerPoint. Wireless 2-Wire DSL modem/router. Both computers run essentially the same software as far as anti-virus, firewall, etc. The major difference between the two is the processor. The laptop uses a Pentium P4. The desktop uses a Pentium D. I do have an Oregon Scientific weather station running on the Desktop through the serial port. I will keep looking for important differences. OK, thanks. And [he says, grasping at straws] does the same thing happen if you disconnect the desktop computer from the network? I shut down the network completely, and it still crashes. The only other thing I can think to do is to shut down everything that isn't absolutely essential to the PC. Run a thorough virus scan first to make sure there's nothing evil hanging around waiting to bite, leave it off the network, then shut down your antivirus/firewall software and everything else but PPT, to the extent possible. If that doesn't solve the problem, it may be best to call MS Support; I'm about out of suggestions at this point. But if you do find the cause of the problem, please do post back and let us know what it was. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ |
#13
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PowerPoint Crashes On Exit
On Fri, 16 Feb 2007 17:01:50 EST, Steve Rindsberg
wrote: In article , Rah wrote: On Thu, 15 Feb 2007 22:20:33 EST, Steve Rindsberg wrote: In article , Rah wrote: Yes, the desktop is networked to the laptop and two other computers. The other two don't use PowerPoint. Wireless 2-Wire DSL modem/router. Both computers run essentially the same software as far as anti-virus, firewall, etc. The major difference between the two is the processor. The laptop uses a Pentium P4. The desktop uses a Pentium D. I do have an Oregon Scientific weather station running on the Desktop through the serial port. I will keep looking for important differences. OK, thanks. And [he says, grasping at straws] does the same thing happen if you disconnect the desktop computer from the network? I shut down the network completely, and it still crashes. The only other thing I can think to do is to shut down everything that isn't absolutely essential to the PC. Run a thorough virus scan first to make sure there's nothing evil hanging around waiting to bite, leave it off the network, then shut down your antivirus/firewall software and everything else but PPT, to the extent possible. If that doesn't solve the problem, it may be best to call MS Support; I'm about out of suggestions at this point. But if you do find the cause of the problem, please do post back and let us know what it was. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com =============================================== = I first removed everything from the task bar after turning off the internet. No help. Then I went into Window Task Manager and started removing non-essential programs. No help. Then I opened the Windows Process Explorer and removed everything not Microsoft, except for one Norton file that wouldn't remove. At that point, PowerPoint would start right up, but I couldn't load my presentation. It causes a serious fault in PowerPoint. That's enough for today. Richard |
#14
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PowerPoint Crashes On Exit
I am also getting a PowerPoint 2007 crash on Exit.
System: XP Pro - SP2 Upgraded from Office 2003 Saving File in PowerPoint 2003-compatible format (.ppt *not* .pptx) Typically I save the file just prior to exit (CTRL-S) then use menu to exit PowerPoint. Upon ever exit, I get the crash. |
#15
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PowerPoint Crashes On Exit
Do you use Norton Antivirus?
-- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ wrote in message ups.com... I am also getting a PowerPoint 2007 crash on Exit. System: XP Pro - SP2 Upgraded from Office 2003 Saving File in PowerPoint 2003-compatible format (.ppt *not* .pptx) Typically I save the file just prior to exit (CTRL-S) then use menu to exit PowerPoint. Upon ever exit, I get the crash. |
#16
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PowerPoint Crashes On Exit
Dear Jesper,
I have probably the same problem with PPT 2007 Home and Student Czech. When I am saving the presentation in any format and closing PPT it crashes. In Events logs / application there is the same mistake as yours one - ID = 1000 Faulting..... Have you already solved the problem? I am hopeless Regards Martin "Jesper" wrote: PowerPoint 2007 crashes every time I exit it if I have a saved presentation open at the time. Does anyone know if this is know and getting fixed? Here are the details: All my presentations are stored on a network share in a redirected documents folder I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The same problem occurs on both. Steps: 1. Open PowerPoint 2. Hit CTRL+S and save the presentation on a network share. You don't need to put anything into the presentation 3. Hit ALT+F4 and exit PowerPoint. It will now crash This happens 100% of the time. If you change step 2 to save locally instead it does not happen. However, if the share you are saving to is offline it still happens. Could it possibly be that Microsoft missed this in the testing process for Office 2007? |
#17
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PowerPoint Crashes On Exit
Do you use Norton Antivirus?
-- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ "tomaskamartin" wrote in message ... Dear Jesper, I have probably the same problem with PPT 2007 Home and Student Czech. When I am saving the presentation in any format and closing PPT it crashes. In Events logs / application there is the same mistake as yours one - ID = 1000 Faulting..... Have you already solved the problem? I am hopeless Regards Martin "Jesper" wrote: PowerPoint 2007 crashes every time I exit it if I have a saved presentation open at the time. Does anyone know if this is know and getting fixed? Here are the details: All my presentations are stored on a network share in a redirected documents folder I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The same problem occurs on both. Steps: 1. Open PowerPoint 2. Hit CTRL+S and save the presentation on a network share. You don't need to put anything into the presentation 3. Hit ALT+F4 and exit PowerPoint. It will now crash This happens 100% of the time. If you change step 2 to save locally instead it does not happen. However, if the share you are saving to is offline it still happens. Could it possibly be that Microsoft missed this in the testing process for Office 2007? |
#18
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PowerPoint Crashes On Exit
No, AVG 7.5 (www.grisoft.com)
"Echo S" wrote: Do you use Norton Antivirus? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ "tomaskamartin" wrote in message ... Dear Jesper, I have probably the same problem with PPT 2007 Home and Student Czech. When I am saving the presentation in any format and closing PPT it crashes. In Events logs / application there is the same mistake as yours one - ID = 1000 Faulting..... Have you already solved the problem? I am hopeless Regards Martin "Jesper" wrote: PowerPoint 2007 crashes every time I exit it if I have a saved presentation open at the time. Does anyone know if this is know and getting fixed? Here are the details: All my presentations are stored on a network share in a redirected documents folder I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The same problem occurs on both. Steps: 1. Open PowerPoint 2. Hit CTRL+S and save the presentation on a network share. You don't need to put anything into the presentation 3. Hit ALT+F4 and exit PowerPoint. It will now crash This happens 100% of the time. If you change step 2 to save locally instead it does not happen. However, if the share you are saving to is offline it still happens. Could it possibly be that Microsoft missed this in the testing process for Office 2007? |
#19
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PowerPoint Crashes On Exit
Hm. Assuming yours is like the others and happens only to files you're
saving to a network, then the only thing I can think is to save locally, although I know that's not always practical. -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ "tomaskamartin" wrote in message ... No, AVG 7.5 (www.grisoft.com) "Echo S" wrote: Do you use Norton Antivirus? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ "tomaskamartin" wrote in message ... Dear Jesper, I have probably the same problem with PPT 2007 Home and Student Czech. When I am saving the presentation in any format and closing PPT it crashes. In Events logs / application there is the same mistake as yours one - ID = 1000 Faulting..... Have you already solved the problem? I am hopeless Regards Martin "Jesper" wrote: PowerPoint 2007 crashes every time I exit it if I have a saved presentation open at the time. Does anyone know if this is know and getting fixed? Here are the details: All my presentations are stored on a network share in a redirected documents folder I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The same problem occurs on both. Steps: 1. Open PowerPoint 2. Hit CTRL+S and save the presentation on a network share. You don't need to put anything into the presentation 3. Hit ALT+F4 and exit PowerPoint. It will now crash This happens 100% of the time. If you change step 2 to save locally instead it does not happen. However, if the share you are saving to is offline it still happens. Could it possibly be that Microsoft missed this in the testing process for Office 2007? |
#20
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PowerPoint Crashes On Exit
The problem is that it happens when I save file on local drive I am not
connected to a lan. Any idea? Martin "Echo S" wrote: Hm. Assuming yours is like the others and happens only to files you're saving to a network, then the only thing I can think is to save locally, although I know that's not always practical. -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ "tomaskamartin" wrote in message ... No, AVG 7.5 (www.grisoft.com) "Echo S" wrote: Do you use Norton Antivirus? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ "tomaskamartin" wrote in message ... Dear Jesper, I have probably the same problem with PPT 2007 Home and Student Czech. When I am saving the presentation in any format and closing PPT it crashes. In Events logs / application there is the same mistake as yours one - ID = 1000 Faulting..... Have you already solved the problem? I am hopeless Regards Martin "Jesper" wrote: PowerPoint 2007 crashes every time I exit it if I have a saved presentation open at the time. Does anyone know if this is know and getting fixed? Here are the details: All my presentations are stored on a network share in a redirected documents folder I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The same problem occurs on both. Steps: 1. Open PowerPoint 2. Hit CTRL+S and save the presentation on a network share. You don't need to put anything into the presentation 3. Hit ALT+F4 and exit PowerPoint. It will now crash This happens 100% of the time. If you change step 2 to save locally instead it does not happen. However, if the share you are saving to is offline it still happens. Could it possibly be that Microsoft missed this in the testing process for Office 2007? |
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