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Outlook changes mail server and username



 
 
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  #1  
Old April 19th, 2009, 11:08 PM posted to microsoft.public.outlook.installation
The Manai'a
external usenet poster
 
Posts: 1
Default Outlook changes mail server and username

I set up my email account in Outlook using:

mail server = mail.server.net
user name = myusername

and it works perfectly. A short time later, Outlook is unable to connect to
my mail server. I open the account settings, and Outlook has changed:

mail server = 127.0.0.1
user name = myusername/mail.server.net

When I manually change the mail server and username back to the original
settings, Outlook again works perfectly. I have to fix the settings several
times a day.

Why is Outlook changing these settings and how do I disable Outlook from
doing this?
  #2  
Old April 19th, 2009, 11:13 PM posted to microsoft.public.outlook.installation
neo [mvp outlook]
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Posts: 1,551
Default Outlook changes mail server and username

Outlook isn't changing the settings. You have a 3rd party security
(antivirus) program that is changing this in order to scan POP3 e-mail as it
is downloaded. The only way to make it stop is disable this feature in your
security program.


"The Manai'a" The wrote in message
...
I set up my email account in Outlook using:

mail server = mail.server.net
user name = myusername

and it works perfectly. A short time later, Outlook is unable to connect
to
my mail server. I open the account settings, and Outlook has changed:

mail server = 127.0.0.1
user name = myusername/mail.server.net

When I manually change the mail server and username back to the original
settings, Outlook again works perfectly. I have to fix the settings
several
times a day.

Why is Outlook changing these settings and how do I disable Outlook from
doing this?


  #3  
Old April 20th, 2009, 04:30 PM posted to microsoft.public.outlook.installation
The Manai''a
external usenet poster
 
Posts: 1
Default Outlook changes mail server and username

Thank you Neo. I turned off Trend Micro's POP email scanning function and the
problem went away.
  #4  
Old April 20th, 2009, 06:38 PM posted to microsoft.public.outlook.installation
MRW
external usenet poster
 
Posts: 1
Default Outlook changes mail server and username

Yes, but what if you prefer to have your AV program do its job? Is there a
way to avoid this problem without disabling the POP scanning?

"The Manai''a" wrote:

Thank you Neo. I turned off Trend Micro's POP email scanning function and the
problem went away.

  #5  
Old April 21st, 2009, 05:09 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
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Posts: 10,888
Default Outlook changes mail server and username

"MRW" wrote in message
...

Yes, but what if you prefer to have your AV program do its job?


It will still do its job even without the mail scanning.

Is there a way to avoid this problem without disabling the POP scanning?


Maybe. Does your AV program insert a "this message has been checked"
announcement in the messages you receive? This could be the source of the
problem, if so. Disable that certification and it may work without
interfering.
--
Brian Tillman [MVP-Outlook]

 




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