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Invalid Key - Why now?



 
 
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  #1  
Old May 17th, 2010, 01:50 PM posted to microsoft.public.office.setup
AA2e72E
external usenet poster
 
Posts: 18
Default Invalid Key - Why now?

I had installed Office 2007 on my laptop without any problems. Then I had to
rebuild the laptop using the HP recovery disks.

Now, when I try to re-install Office 2007, the 25 character key is not
longer valid.

- Why is the key invalid now?
- How can I resolve this? (How do I contact Microsoft?)

Thanks.
  #2  
Old May 17th, 2010, 02:36 PM posted to microsoft.public.office.setup
JoAnn Paules [MVP]
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Posts: 5,489
Default Invalid Key - Why now?

Read the number under good light. The letters can be easily misread.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"AA2e72E" wrote in message
...
I had installed Office 2007 on my laptop without any problems. Then I had
to
rebuild the laptop using the HP recovery disks.

Now, when I try to re-install Office 2007, the 25 character key is not
longer valid.

- Why is the key invalid now?
- How can I resolve this? (How do I contact Microsoft?)

Thanks.



  #3  
Old May 17th, 2010, 03:36 PM posted to microsoft.public.office.setup
DL[_4_]
external usenet poster
 
Posts: 268
Default Invalid Key - Why now?

Perhaps your recovery included a Trial Version of Office, which you
subsequently failed to uninstall prior to installing Office from media

"AA2e72E" wrote in message
...
I had installed Office 2007 on my laptop without any problems. Then I had
to
rebuild the laptop using the HP recovery disks.

Now, when I try to re-install Office 2007, the 25 character key is not
longer valid.

- Why is the key invalid now?
- How can I resolve this? (How do I contact Microsoft?)

Thanks.


  #4  
Old May 17th, 2010, 05:05 PM posted to microsoft.public.office.setup
Jeff Strickland
external usenet poster
 
Posts: 313
Default Invalid Key - Why now?


"DL" wrote in message
...
Perhaps your recovery included a Trial Version of Office, which you
subsequently failed to uninstall prior to installing Office from media


DING DING DING

Right answer. Or, at least the answer I was going to offer.






  #5  
Old May 17th, 2010, 05:07 PM posted to microsoft.public.office.setup
Jeff Strickland
external usenet poster
 
Posts: 313
Default Invalid Key - Why now?


"AA2e72E" wrote in message
...
I had installed Office 2007 on my laptop without any problems. Then I had
to
rebuild the laptop using the HP recovery disks.

Now, when I try to re-install Office 2007, the 25 character key is not
longer valid.

- Why is the key invalid now?
- How can I resolve this? (How do I contact Microsoft?)

Thanks.



Check Add & Remove Programs for the Trial Version and Activation Assistant,
and remove them both if they are found. THEN load Office '07 from your
discs.






  #6  
Old May 17th, 2010, 07:25 PM posted to microsoft.public.office.setup
LVTravel
external usenet poster
 
Posts: 1,384
Default Invalid Key - Why now?


"Jeff Strickland" wrote in message
...

"AA2e72E" wrote in message
...
I had installed Office 2007 on my laptop without any problems. Then I had
to
rebuild the laptop using the HP recovery disks.

Now, when I try to re-install Office 2007, the 25 character key is not
longer valid.

- Why is the key invalid now?
- How can I resolve this? (How do I contact Microsoft?)

Thanks.



Check Add & Remove Programs for the Trial Version and Activation
Assistant, and remove them both if they are found. THEN load Office '07
from your discs.







Jeff good answer but you need to add to it in the future. If the OP is
using XP or earlier it is Add/Remove Programs but in Vista or later it is
Programs and Feature. As the OP didn't specify operating system the
additional information is, unfortunately, necessary for a complete answer.

  #7  
Old May 18th, 2010, 03:18 PM posted to microsoft.public.office.setup
AA2e72E
external usenet poster
 
Posts: 18
Default Invalid Key - Why now?

Thank you.

"JoAnn Paules [MVP]" wrote:

Read the number under good light. The letters can be easily misread.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"AA2e72E" wrote in message
...
I had installed Office 2007 on my laptop without any problems. Then I had
to
rebuild the laptop using the HP recovery disks.

Now, when I try to re-install Office 2007, the 25 character key is not
longer valid.

- Why is the key invalid now?
- How can I resolve this? (How do I contact Microsoft?)

Thanks.



.

 




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