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msg - cannot open file, virus scanner detected pblm
PC was infected; cleaned, MS office has been reinstalled.
Old existing files & newly created files still get message when trying to open them. Excel message --- 'The file cannot be openned because your virus scanner has detected a problem with the file'. If I then scan the file, it completes w/ no virus detected. Help. any ideas. (Word is also having similar problem.) thanks |
#2
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Ces
Removing viruses is sometimes a very detailed process. You may have run a scanner over it, but have you checked for all steps on the vendors website. I contracted a variant of Swen some time ago and removal was registry edits, turning off system restore, etc. It certainly doesn't seem like you've got it all. (Also your virus scanner may have a fix for variant *.a but the virus is now at a different variant stage) Just a heads up -- HTH Nick Hodge Microsoft MVP - Excel Southampton, England HIS "ces" wrote in message ... PC was infected; cleaned, MS office has been reinstalled. Old existing files & newly created files still get message when trying to open them. Excel message --- 'The file cannot be openned because your virus scanner has detected a problem with the file'. If I then scan the file, it completes w/ no virus detected. Help. any ideas. (Word is also having similar problem.) thanks |
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