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"Outlook 2007 has encountered a problem"



 
 
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  #1  
Old July 16th, 2007, 12:24 AM posted to microsoft.public.office.misc
Charles W Davis
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Posts: 386
Default "Outlook 2007 has encountered a problem"

Fist hickup in 3 1/2 months. Outlook 2007 stopped working and said that it
had to restart, I replied OK. On the restart, it attempted to use a .pst
from the default location. On this Vista Ultimate, I have the .pst in a
folder under Documents for easy back up.

I closed Outlook and on reopening it went to the correct .pst. Is there a
setting that will enable the .pst to be located on the recovery?

  #2  
Old July 16th, 2007, 03:53 AM posted to microsoft.public.office.misc
Milly Staples [MVP - Outlook]
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Posts: 6,006
Default "Outlook 2007 has encountered a problem"

You have checked Control Panel-Mail Icon-Data Files and ensured that it is pointing to the correct .pst file? Where is the one it opened by mistake? If you delete that one, what happens?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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reading.

After furious head scratching, Charles W Davis asked:

| Fist hickup in 3 1/2 months. Outlook 2007 stopped working and said
| that it had to restart, I replied OK. On the restart, it attempted to
| use a .pst from the default location. On this Vista Ultimate, I have
| the .pst in a folder under Documents for easy back up.
|
| I closed Outlook and on reopening it went to the correct .pst. Is
| there a setting that will enable the .pst to be located on the
| recovery?
 




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