No Information shows in Scheduling

I have a user with Outlook 2003 running on Windows XP who gets No Information
found when they click on "Click here to add a name" to add a person to the
scheduling. If they go to the bottom and choose "Add Others" it works fine.
We have an exchange server.

are they adding the person's exchange account when they click to add the
name?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jstoller" wrote in message
...
I have a user with Outlook 2003 running on Windows XP who gets No
Information
found when they click on "Click here to add a name" to add a person to the
scheduling. If they go to the bottom and choose "Add Others" it works
fine.
We have an exchange server.

Yes. They are adding the names the same as everyone else but for them it
doesn't show the information.

"Diane Poremsky [MVP]" wrote:

are they adding the person's exchange account when they click to add the
name?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jstoller" wrote in message
...
I have a user with Outlook 2003 running on Windows XP who gets No
Information
found when they click on "Click here to add a name" to add a person to the
scheduling. If they go to the bottom and choose "Add Others" it works
fine.
We have an exchange server.