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#1
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Opening a database via Citrix
I have a user who connects to our network using Citrix. When she tries to
open any Access databases, she gets the error that the database path is not found or the database is not in a recognizable format. Typically this would signal that the database is corrupt, but I am able to open these same databases straight on network without any problems. I am not using Citrix. What could be causing this problem? TIA! Kim |
#2
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Opening a database via Citrix
Kim,
Going to need a wee bit more information... 1. Everybody on the same Access version? 2. Is the database split? 3. If split are you using UNC instead of *hard* coding a path? 4. How many Users are accessing the database? -- Gina Whipp 2010 Microsoft MVP (Access) "I feel I have been denied critical, need to know, information!" - Tremors II http://www.regina-whipp.com/index_files/TipList.htm "K" wrote in message ... I have a user who connects to our network using Citrix. When she tries to open any Access databases, she gets the error that the database path is not found or the database is not in a recognizable format. Typically this would signal that the database is corrupt, but I am able to open these same databases straight on network without any problems. I am not using Citrix. What could be causing this problem? TIA! Kim |
#3
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Opening a database via Citrix
Everyone is using the same version of access. The database is not split.
Normally only one person is in the database at a time. Thanks! Kim "Gina Whipp" wrote: Kim, Going to need a wee bit more information... 1. Everybody on the same Access version? 2. Is the database split? 3. If split are you using UNC instead of *hard* coding a path? 4. How many Users are accessing the database? -- Gina Whipp 2010 Microsoft MVP (Access) "I feel I have been denied critical, need to know, information!" - Tremors II http://www.regina-whipp.com/index_files/TipList.htm "K" wrote in message ... I have a user who connects to our network using Citrix. When she tries to open any Access databases, she gets the error that the database path is not found or the database is not in a recognizable format. Typically this would signal that the database is corrupt, but I am able to open these same databases straight on network without any problems. I am not using Citrix. What could be causing this problem? TIA! Kim . |
#4
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Opening a database via Citrix
Kim,
One, the database should be split... but that's another issue. Is she getting to the datbase via a shortcut or navigating to it? It sounds like she needs to navigate to it and open it. If she is using a shortcut then recreate the shortcut. -- Gina Whipp 2010 Microsoft MVP (Access) "I feel I have been denied critical, need to know, information!" - Tremors II http://www.regina-whipp.com/index_files/TipList.htm "K" wrote in message ... Everyone is using the same version of access. The database is not split. Normally only one person is in the database at a time. Thanks! Kim "Gina Whipp" wrote: Kim, Going to need a wee bit more information... 1. Everybody on the same Access version? 2. Is the database split? 3. If split are you using UNC instead of *hard* coding a path? 4. How many Users are accessing the database? -- Gina Whipp 2010 Microsoft MVP (Access) "I feel I have been denied critical, need to know, information!" - Tremors II http://www.regina-whipp.com/index_files/TipList.htm "K" wrote in message ... I have a user who connects to our network using Citrix. When she tries to open any Access databases, she gets the error that the database path is not found or the database is not in a recognizable format. Typically this would signal that the database is corrupt, but I am able to open these same databases straight on network without any problems. I am not using Citrix. What could be causing this problem? TIA! Kim . |
#5
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Opening a database via Citrix
This database just contains a table, so there is no reason to split the
database. She is navigating to it and not opening it through a shortcut. This issue happens to any database that she tries to open via Citrix even those that are split. "Gina Whipp" wrote: Kim, One, the database should be split... but that's another issue. Is she getting to the datbase via a shortcut or navigating to it? It sounds like she needs to navigate to it and open it. If she is using a shortcut then recreate the shortcut. -- Gina Whipp 2010 Microsoft MVP (Access) "I feel I have been denied critical, need to know, information!" - Tremors II http://www.regina-whipp.com/index_files/TipList.htm "K" wrote in message ... Everyone is using the same version of access. The database is not split. Normally only one person is in the database at a time. Thanks! Kim "Gina Whipp" wrote: Kim, Going to need a wee bit more information... 1. Everybody on the same Access version? 2. Is the database split? 3. If split are you using UNC instead of *hard* coding a path? 4. How many Users are accessing the database? -- Gina Whipp 2010 Microsoft MVP (Access) "I feel I have been denied critical, need to know, information!" - Tremors II http://www.regina-whipp.com/index_files/TipList.htm "K" wrote in message ... I have a user who connects to our network using Citrix. When she tries to open any Access databases, she gets the error that the database path is not found or the database is not in a recognizable format. Typically this would signal that the database is corrupt, but I am able to open these same databases straight on network without any problems. I am not using Citrix. What could be causing this problem? TIA! Kim . . |
#6
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Opening a database via Citrix
Kim,
Is Access installed in Citrix? Patches up to date? Using any ActiveX controls? Folder permissions? Have you tried to log-on thru Citrix to see if you get the same results? What version of Access? -- Gina Whipp 2010 Microsoft MVP (Access) "I feel I have been denied critical, need to know, information!" - Tremors II http://www.regina-whipp.com/index_files/TipList.htm "K" wrote in message ... This database just contains a table, so there is no reason to split the database. She is navigating to it and not opening it through a shortcut. This issue happens to any database that she tries to open via Citrix even those that are split. "Gina Whipp" wrote: Kim, One, the database should be split... but that's another issue. Is she getting to the datbase via a shortcut or navigating to it? It sounds like she needs to navigate to it and open it. If she is using a shortcut then recreate the shortcut. -- Gina Whipp 2010 Microsoft MVP (Access) "I feel I have been denied critical, need to know, information!" - Tremors II http://www.regina-whipp.com/index_files/TipList.htm "K" wrote in message ... Everyone is using the same version of access. The database is not split. Normally only one person is in the database at a time. Thanks! Kim "Gina Whipp" wrote: Kim, Going to need a wee bit more information... 1. Everybody on the same Access version? 2. Is the database split? 3. If split are you using UNC instead of *hard* coding a path? 4. How many Users are accessing the database? -- Gina Whipp 2010 Microsoft MVP (Access) "I feel I have been denied critical, need to know, information!" - Tremors II http://www.regina-whipp.com/index_files/TipList.htm "K" wrote in message ... I have a user who connects to our network using Citrix. When she tries to open any Access databases, she gets the error that the database path is not found or the database is not in a recognizable format. Typically this would signal that the database is corrupt, but I am able to open these same databases straight on network without any problems. I am not using Citrix. What could be causing this problem? TIA! Kim . . |
#7
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Opening a database via Citrix
How is she opening the database? Double Click?
Right Click? Access first, then "open"? Try all three methods (plus any other you can think of) (david) "K" wrote in message ... I have a user who connects to our network using Citrix. When she tries to open any Access databases, she gets the error that the database path is not found or the database is not in a recognizable format. Typically this would signal that the database is corrupt, but I am able to open these same databases straight on network without any problems. I am not using Citrix. What could be causing this problem? TIA! Kim |
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