Calendar reminder does not work even though it's turned on

Happy Monday, Ken!

Printed out your wonderfully detailed instructions and found that quite a
few entries had mapi errors. Made the modifications without difficulty using
OutlookSpy. Didn't work.

Went back in and took another peek at the Hierarchy Table and found still
one more mapi error in the rowID, so only deleted that entry. Still no
reminders.

Each time I started Outlook with the /reset folders switch.

The only thing I can think of is to completely delete the calendar and
re-create it. Seems a bit drastic, but the only other option I see is to
completely erase Office and reinstall.

P.S. Hubby's Outlook works fine. Would it be worthwhile to look at his
computer and compare some of the entries to those on mine?

Can't tell you how much I appreciate your help with this. It really is a
problem for me as I've grown to depend on my computer.

"Ken Slovak - [MVP - Outlook]" wrote:

Open Outlook and select your PST file.

Click the IMsgStore button in the OutlookSpy toolbar.

In that dialog click the Open Root Container button at the top left.

Select the GetHierarchyTable tab and in the list at the left you should see
a folder labeled Reminders.

Select that folder and either double-click on it to open it or click the
OpenEntry button.

See if there's a tab in the dialog labeled GetSearchCriteria, if so select
it. You should see 4 folders listed at the left of the tab: Inbox, Calendar,
Contacts, Tasks.

Select the GetContentsTable tab and see if your reminder items are listed
there.

If you don't have your items listed or there is more than 1 folder labeled
as Reminders (might be Reminders1 and so on) or the 4 folders weren't listed
in the search criteria tab then something is not working correctly with the
Reminders folder.

Close all the OutlookSpy dialogs and if you saw anything wrong there select
IMsgStore again and open the Root Folder again. Select the Reminders folder
in the GetHierarchyTable tab and click the Delete button. If you have other
RemindersXX folders select them and also click Delete until all are removed.

Then close the dialogs and exit Outlook and in the Start, Run dialog type:
outlook.exe /resetfolders
Then press Enter.

See if that helps.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Jes" wrote in message
...
Picked up OutlookSpy. I've got Outlook 2000 SR3, 9.0.0.6627, using a pst
file. I've got 2 email addresses from my own domain, a pacbell.net
account,
and a gmail account (using pop/smtp).

If you need anything else to get me started, just say the word.

I would first of all make sure Outlook is closed and run Scanpst.exe against
your PST file. You can find it using Windows Explorer. Run it until it finds
no errors in that file. Then after that try using the /resetfolders and
/cleanreminders command switches when starting Outlook. Open the Start, Run
dialog and in it type:

outlook.exe /resetfolders /cleanreminders

Make sure the spaces are there before the switches. Then press Enter.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Jes" wrote in message
...
Happy Monday, Ken!

Printed out your wonderfully detailed instructions and found that quite a
few entries had mapi errors. Made the modifications without difficulty
using
OutlookSpy. Didn't work.

Went back in and took another peek at the Hierarchy Table and found still
one more mapi error in the rowID, so only deleted that entry. Still no
reminders.

Each time I started Outlook with the /reset folders switch.

The only thing I can think of is to completely delete the calendar and
re-create it. Seems a bit drastic, but the only other option I see is to
completely erase Office and reinstall.

P.S. Hubby's Outlook works fine. Would it be worthwhile to look at his
computer and compare some of the entries to those on mine?

Can't tell you how much I appreciate your help with this. It really is a
problem for me as I've grown to depend on my computer.

Ken, I appreciate you holding my hand through this. It has been quite a
struggle.

Despite Scanpst.exe reporting no errors, the reminders are now working. It's
my belief that the previous procedures also corrected other errors that
weren't *yet* resulting in obvious operational problems.

Again, thank you for all your assistance in resolving this problem.

"Ken Slovak - [MVP - Outlook]" wrote:

I would first of all make sure Outlook is closed and run Scanpst.exe against
your PST file. You can find it using Windows Explorer. Run it until it finds
no errors in that file. Then after that try using the /resetfolders and
/cleanreminders command switches when starting Outlook. Open the Start, Run
dialog and in it type:

outlook.exe /resetfolders /cleanreminders

Make sure the spaces are there before the switches. Then press Enter.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Jes" wrote in message
...
Happy Monday, Ken!

Printed out your wonderfully detailed instructions and found that quite a
few entries had mapi errors. Made the modifications without difficulty
using
OutlookSpy. Didn't work.

Went back in and took another peek at the Hierarchy Table and found still
one more mapi error in the rowID, so only deleted that entry. Still no
reminders.

Each time I started Outlook with the /reset folders switch.

The only thing I can think of is to completely delete the calendar and
re-create it. Seems a bit drastic, but the only other option I see is to
completely erase Office and reinstall.

P.S. Hubby's Outlook works fine. Would it be worthwhile to look at his
computer and compare some of the entries to those on mine?

Can't tell you how much I appreciate your help with this. It really is a
problem for me as I've grown to depend on my computer.

Thank you very much Ken!! It also worked for me. It was driving me crazy...

Sherri

"gabbinLynn" wrote:

Thank you Ken! This worked for me as well and I have been struggling trying
to get my reminders to work for weeks now!! The other thing that has not
been working for me is future-dated e-mails not being sent. I hope the two
are related and this is working for me too!

Lynn

"mccalr1" wrote:

Ken, Thank you so much--it worked! I am now getting my reminders again.
Have a great day.

Bob

"Ken Slovak - [MVP - Outlook]" wrote:

Try starting Outlook with the /resetfolders and /cleanreminders switches. In
the Start, Run dialog:

outlook.exe /resetfolders /cleanreminders

Then press Enter. See if that helps.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Bob" wrote in message
news Even though my calendar reminder (and reminder.wav sound) is set to on,
none
of my reminders ever pop up on my screen. They used to work, but stopped
recently, and none of the help desk folks here on Robins AFB can seem to
fix
it. Any help would be greatly appreciated.

Ken...

I have tried the run outlook.exe rest folder like you suggested without any
resolution. I even uninstallled and reinstalled and still none of the
reminders work. Thank you for your time andf assistance.

mnsportsfan

"Ken Slovak - [MVP - Outlook]" wrote:

Try starting Outlook with the /resetfolders and /cleanreminders switches. In
the Start, Run dialog:

outlook.exe /resetfolders /cleanreminders

Then press Enter. See if that helps.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Bob" wrote in message
news
Even though my calendar reminder (and reminder.wav sound) is set to on,
none
of my reminders ever pop up on my screen. They used to work, but stopped
recently, and none of the help desk folks here on Robins AFB can seem to
fix
it. Any help would be greatly appreciated.

Hi Ken...

It asking me what pst program I want to scan and having a hard time finding
it. You said: the next steps
usually are to run Scanpst.exe (Inbox repair tool) and if that doesn't help
then to create a new profile.

"Ken Slovak - [MVP - Outlook]" wrote:

Creating a new profile is a fix for many things, not just this. If
/cleanreminders doesn't work and /resetfolders doesn't work the next steps
usually are to run Scanpst.exe (Inbox repair tool) and if that doesn't help
then to create a new profile.

If I was using any badly written software that corrupted things regularly
I'd uninstall it and use something else.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"BarleySystems" wrote in message
...
Based on your response below I am assuming that the only solution, when
PDA
software corrupts your reminders folder and /cleanreminders does not work,
is
to create a new profile? I did that and it worked. Thanks It is a shame
that my PDA has caused me to have to create a new profile and import all
of
my PST files, but at least now it works. Thanks again

Set the Navigation Pane to display the Folder List. Right-click on the
Personal Folders (Outlook Today) folder there. Select Properties, then the
Advanced button. The path to your PST file is listed there. You can enter
that textbox and scroll it to see the entire path and file name.

Only run ScanPST when Outlook is not running.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"mnsportsfan" wrote in message
...
Hi Ken...

It asking me what pst program I want to scan and having a hard time
finding
it. You said: the next steps
usually are to run Scanpst.exe (Inbox repair tool) and if that doesn't
help
then to create a new profile.

Ken,
Thanks for being so helpful to everyone!
I tried your suggested technique, but it didn't help. Do I need to shut
down the computer or Outlook after doing that, before it works?

"Ken Slovak - [MVP - Outlook]" wrote:

Try starting Outlook with the /resetfolders and /cleanreminders switches. In
the Start, Run dialog:

outlook.exe /resetfolders /cleanreminders

Then press Enter. See if that helps.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Bob" wrote in message
news
Even though my calendar reminder (and reminder.wav sound) is set to on,
none
of my reminders ever pop up on my screen. They used to work, but stopped
recently, and none of the help desk folks here on Robins AFB can seem to
fix
it. Any help would be greatly appreciated.

Outlook should be shut down before running the command to start it in the
Start, Run dialog of course. Other than that you shouldn't have to do
anything.

If that doesn't work then I'd suggest in order:

1. Close Outlook and find ScanPST.exe using Windows Explorer. You might have
to show hidden and system files and folders to see it. Make sure you know
the location of your PST file so you can point ScanPST to it. Run ScanPST 3
times or until it doesn't find any errors. After that start Outlook again
using the same /resetfolders and /cleanreminders switches.

2. If that doesn't work close Outlook. Then create a new profile. Do not
copy the existing one. Point the new profile at your existing PST file as
the data source. Use the Mail applet in the Control Panel to add a new
profile. You will need the settings for your email accounts.

3. If that doesn't work set Outlook to use a new PST file instead of the
existing one. If reminders work there then open the existing PST in Outlook
and copy everything from that to the new one. Do not import.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Envcat" wrote in message
...
Ken,
Thanks for being so helpful to everyone!
I tried your suggested technique, but it didn't help. Do I need to shut
down the computer or Outlook after doing that, before it works?

Thank you, Ken.
It also worked for me!
I. Rodriguez
Kansas

"Ken Slovak - [MVP - Outlook]" wrote:

Try starting Outlook with the /resetfolders and /cleanreminders switches. In
the Start, Run dialog:

outlook.exe /resetfolders /cleanreminders

Then press Enter. See if that helps.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Bob" wrote in message
news
Even though my calendar reminder (and reminder.wav sound) is set to on,
none
of my reminders ever pop up on my screen. They used to work, but stopped
recently, and none of the help desk folks here on Robins AFB can seem to
fix
it. Any help would be greatly appreciated.