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Reappearing recurring meetings



 
 
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  #1  
Old March 12th, 2008, 09:14 PM posted to microsoft.public.outlook.calendaring
Outlook user
external usenet poster
 
Posts: 20
Default Reappearing recurring meetings

Using Outlook 2003, I have a lot of recurring meetings and they have usually
have 6 month to 12 month recurring cycles. Lately when I delete an occurence
of one of these meetings and send out the update, sometime later the meeting
reappears on my calendar. All of the attendees and the resource get the
deletion notice and the meeting doesn't reappear for them.

Any ideas?
  #2  
Old March 12th, 2008, 11:19 PM posted to microsoft.public.outlook.calendaring
Ace Fekay [MVP]
external usenet poster
 
Posts: 18
Default Reappearing recurring meetings

In ,
outlook user typed:
Using Outlook 2003, I have a lot of recurring meetings and they have
usually have 6 month to 12 month recurring cycles. Lately when I
delete an occurence of one of these meetings and send out the update,
sometime later the meeting reappears on my calendar. All of the
attendees and the resource get the deletion notice and the meeting
doesn't reappear for them.

Any ideas?


If they're appearing just in your calendar, why not just directly delete
them without sending out an update? You can also go into View, Arrange By
Categories. Then organize alphabetically and find them all in one list,
highlight them and delete them.


--
Regards,
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,
MVP Microsoft MVP - Directory Services
Microsoft Certified Trainer

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Infinite Diversities in Infinite Combinations


  #3  
Old March 13th, 2008, 01:15 PM posted to microsoft.public.outlook.calendaring
Outlook user
external usenet poster
 
Posts: 20
Default Reappearing recurring meetings

I know that once the meeting reappears I can delete it without sending an
update. But that only works if I remember that I deleted it. :-) I'm more
interested in why the meeting comes back and whether it has something to do
with product limitations orif there's some way for me to change my meeting
invites to stop these from reappearing.

"Ace Fekay [MVP]" wrote:

In ,
outlook user typed:
Using Outlook 2003, I have a lot of recurring meetings and they have
usually have 6 month to 12 month recurring cycles. Lately when I
delete an occurence of one of these meetings and send out the update,
sometime later the meeting reappears on my calendar. All of the
attendees and the resource get the deletion notice and the meeting
doesn't reappear for them.

Any ideas?


If they're appearing just in your calendar, why not just directly delete
them without sending out an update? You can also go into View, Arrange By
Categories. Then organize alphabetically and find them all in one list,
highlight them and delete them.


--
Regards,
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,
MVP Microsoft MVP - Directory Services
Microsoft Certified Trainer

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Infinite Diversities in Infinite Combinations



  #5  
Old March 19th, 2008, 04:25 PM posted to microsoft.public.outlook.calendaring
Outlook user
external usenet poster
 
Posts: 20
Default Reappearing recurring meetings

I am using cached mode. The time span between deletion and reappearance is
typically an hour or two later.

"Diane Poremsky [MVP]" wrote:

Are you using cached mode? How long between the delete and reappearance?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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http://www.outlook-tips.net/
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** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"outlook user" wrote in message
...
Using Outlook 2003, I have a lot of recurring meetings and they have
usually
have 6 month to 12 month recurring cycles. Lately when I delete an
occurence
of one of these meetings and send out the update, sometime later the
meeting
reappears on my calendar. All of the attendees and the resource get the
deletion notice and the meeting doesn't reappear for them.

Any ideas?


  #6  
Old March 29th, 2008, 05:15 AM posted to microsoft.public.outlook.calendaring
Ace Fekay [MVP]
external usenet poster
 
Posts: 18
Default Reappearing recurring meetings

In ,
outlook user typed:
I am using cached mode. The time span between deletion and
reappearance is typically an hour or two later.


Do you have any delegates set for your calendar? Have you been given
permissions to someone else's calendar?

Ace


  #7  
Old March 29th, 2008, 05:25 AM posted to microsoft.public.outlook.calendaring
Ace Fekay [MVP]
external usenet poster
 
Posts: 18
Default Reappearing recurring meetings

In ,
outlook user typed:
I am using cached mode. The time span between deletion and
reappearance is typically an hour or two later.


Oops, a few more questions.

Who is the meeting organizer of this meeting?
Are you receiving reminders for these meetings too? If so, do you snooze or
delete them?
Since the profile is in cached mode, are you getting synchronization errors?
Do you have a handheld connected to your mailbox (BB or Windows Mobile)?


Ace


  #8  
Old April 15th, 2008, 05:08 PM posted to microsoft.public.outlook.calendaring
Roby
external usenet poster
 
Posts: 54
Default Reappearing recurring meetings

I am seeing the same behavior happen to multiple users in our enviornment,
though it is not consistent and I have not been able to recreate. The
following occurs:

-When a change is made to one occurrence of a recurring meeting (the date or
time is changed), at some point it will revert back to the original date/time
on the organizer's calendar.
OR
-If one occurrence is deleted, the meeting will reappear" on the organizer's
calendar.

This doesn't happen every time one occurrence is changed or deleted. The
common thread so far is that the people who have reported this are delegates.
They manage the meetings of someone else's calendar. The item reverts back
to the original time on the person's calendar they manage (or reappears in
the case where one occurrence is cancelled).
I have been actively troubleshooting in an attempt to recreate this
behavior. Most users are outlook 2007 SP1 but in one case the delegate and
executive are using Outlook 2003. Exchange environment is exchange 2003 SP2.
No one is using cache mode. All users involved also have Treos (GoodLink)
or Smartphones (Windows Mobile), but do not process any meeting requests on
these devices.

Still troubleshooting....has anyone else seen this behavior?
--
Roby


"outlook user" wrote:

Using Outlook 2003, I have a lot of recurring meetings and they have usually
have 6 month to 12 month recurring cycles. Lately when I delete an occurence
of one of these meetings and send out the update, sometime later the meeting
reappears on my calendar. All of the attendees and the resource get the
deletion notice and the meeting doesn't reappear for them.

Any ideas?

  #9  
Old April 17th, 2008, 02:05 AM posted to microsoft.public.outlook.calendaring
Ace Fekay [MVP]
external usenet poster
 
Posts: 18
Default Reappearing recurring meetings

In ,
Roby typed:
I am seeing the same behavior happen to multiple users in our
enviornment, though it is not consistent and I have not been able to
recreate. The following occurs:

-When a change is made to one occurrence of a recurring meeting (the
date or time is changed), at some point it will revert back to the
original date/time on the organizer's calendar.
OR
-If one occurrence is deleted, the meeting will reappear" on the
organizer's calendar.

This doesn't happen every time one occurrence is changed or deleted.
The common thread so far is that the people who have reported this
are delegates. They manage the meetings of someone else's calendar.
The item reverts back to the original time on the person's calendar
they manage (or reappears in the case where one occurrence is
cancelled).
I have been actively troubleshooting in an attempt to recreate this
behavior. Most users are outlook 2007 SP1 but in one case the
delegate and executive are using Outlook 2003. Exchange environment
is exchange 2003 SP2. No one is using cache mode. All users involved
also have Treos (GoodLink) or Smartphones (Windows Mobile), but do
not process any meeting requests on these devices.

Still troubleshooting....has anyone else seen this behavior?


I see this off and on in our organization. It's sometimes kind of tough when
multiple people have delegates especially with the Editor Role. When it gets
removed, it may be popping up on someone else's that gets copies of meeting
requests as a delegate and they might be either accepting it or the account
is set to autoaccept. So more than likely it's coming from a delegate or the
owner of a calendar. One of the delegates or owner's calendar could be
skewed. In one instance with 6 users, I went around to all 6 and started
outlook with the /cleanreminders switch to clean it up.

Sometimes the easiest way to delete a recurring meeting is simply go to the
room and delete it there and send out the meeting cancellation/deletion.

On another note, I've also found some users had delegates for users that
were deleted from AD, but Outlook is not that smart to delete a user if the
account was deleted in AD. It shows up as NTUser:domain\alias. Also if there
was a Send On Behalf set in an account's AD properties, and that account was
deleted, it will remain in the other person's account properties and still
show up in Outlook Tools/Options/Delegates tab. It must be deleted from the
AD account properties first.

Ace


  #10  
Old April 17th, 2008, 03:11 PM posted to microsoft.public.outlook.calendaring
Roby
external usenet poster
 
Posts: 54
Default Reappearing recurring meetings

Thanks for the info, but in our case I don't think it has to do with multiple
delgates. Since the issue has been happening for months, we have made sure
the execs have only one delegate, and only that delegate has access to the
calendar, and they are set up so that only the delgate receives meeting
responses. So no more than one person can process meeting requests.
Auto-accept is not configured for niether the organizers, nor any of the
recipients.

People have deleted the entire meeting series and recreated a new recurring
meeting series, and at some point this problem will surface again. In some
cases, there is only one invitee (like 1/1 meetings) and this problem can
still occur. I think most of the meetings do not have an end date, which is
not good practice.

I am inclined to think that it may be related to the mobile phones, like
perhaps some sort of sync issue that is placing the meeting back on the
Outlook calendar. But since I cannot reproduce, it makes it difficult to
troubleshoot, though it is a highly visible problem affecting CEO, CIO, etc.
They will show up for meetings that have been cancelled, or show up for
meetings at the wrong time so the problem is becoming quite critical.

I have opened a ticket with MS. In fact, this company has opened 3
different tickets for this issue but not resolution yet.
--
Roby


"Ace Fekay [MVP]" wrote:

In ,
Roby typed:
I am seeing the same behavior happen to multiple users in our
enviornment, though it is not consistent and I have not been able to
recreate. The following occurs:

-When a change is made to one occurrence of a recurring meeting (the
date or time is changed), at some point it will revert back to the
original date/time on the organizer's calendar.
OR
-If one occurrence is deleted, the meeting will reappear" on the
organizer's calendar.

This doesn't happen every time one occurrence is changed or deleted.
The common thread so far is that the people who have reported this
are delegates. They manage the meetings of someone else's calendar.
The item reverts back to the original time on the person's calendar
they manage (or reappears in the case where one occurrence is
cancelled).
I have been actively troubleshooting in an attempt to recreate this
behavior. Most users are outlook 2007 SP1 but in one case the
delegate and executive are using Outlook 2003. Exchange environment
is exchange 2003 SP2. No one is using cache mode. All users involved
also have Treos (GoodLink) or Smartphones (Windows Mobile), but do
not process any meeting requests on these devices.

Still troubleshooting....has anyone else seen this behavior?


I see this off and on in our organization. It's sometimes kind of tough when
multiple people have delegates especially with the Editor Role. When it gets
removed, it may be popping up on someone else's that gets copies of meeting
requests as a delegate and they might be either accepting it or the account
is set to autoaccept. So more than likely it's coming from a delegate or the
owner of a calendar. One of the delegates or owner's calendar could be
skewed. In one instance with 6 users, I went around to all 6 and started
outlook with the /cleanreminders switch to clean it up.

Sometimes the easiest way to delete a recurring meeting is simply go to the
room and delete it there and send out the meeting cancellation/deletion.

On another note, I've also found some users had delegates for users that
were deleted from AD, but Outlook is not that smart to delete a user if the
account was deleted in AD. It shows up as NTUser:domain\alias. Also if there
was a Send On Behalf set in an account's AD properties, and that account was
deleted, it will remain in the other person's account properties and still
show up in Outlook Tools/Options/Delegates tab. It must be deleted from the
AD account properties first.

Ace



 




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