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#1
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constant crashes outlook 2007
My Outlook crashes often, and then will not reopen without being in safe mode
and scanning all of my files, which takes about 45 minutes. It is now at the point where I will close the program normally, without it crashing, and it still tells me that it did not close properly. Any ideas? |
#2
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constant crashes outlook 2007
You have some interfering add-in installed? Perhaps an anti-virus e-mail
scanner? If so uninstall it. Install the Anti-virus without the e-mail scanning add-in. Jenell wrote: My Outlook crashes often, and then will not reopen without being in safe mode and scanning all of my files, which takes about 45 minutes. It is now at the point where I will close the program normally, without it crashing, and it still tells me that it did not close properly. Any ideas? |
#3
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constant crashes outlook 2007
Jenell wrote:
My Outlook crashes often, and then will not reopen without being in safe mode and scanning all of my files, which takes about 45 minutes. It is now at the point where I will close the program normally, without it crashing, and it still tells me that it did not close properly. Any ideas? Is "safe mode": - Outlook's safe mode ("outlook.exe /safe")? - Or Windows' Safe Mode? If you mean Outlook's safe mode, and because the crash doesn't happen, then you have an incompatible add-on that you installed in Outlook. When Outlook loads, it also loads all enabled add-ons. If an add-on hangs or crashes on load then Outlook also hangs or crashes. When Outlook exits, it must first unload all the enabled add-ons. If an add-on hangs or crashes on unload then Outlook also hangs or crashes. Seems you have pretty much identified that you installed an add-on that is causing the crashing and/or corruption of your message store. Get rid of it. |
#4
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constant crashes outlook 2007
It could be that Outlook still crashes at shutdown by an add-in.
Which add-ins do you have installed? Disable them all and see if it still happens. If not, you can enable them one-by-one and test in between to find the culprit. See http://www.msoutlook.info/question/88 Note that the gears icon must be gone before closing Outlook or you'll get the same error again at next startup. See http://www.msoutlook.info/question/128 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Jenell" wrote in message ... My Outlook crashes often, and then will not reopen without being in safe mode and scanning all of my files, which takes about 45 minutes. It is now at the point where I will close the program normally, without it crashing, and it still tells me that it did not close properly. Any ideas? |
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