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#1
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Distribution Lists missing contacts
I've been working with a friend that is having a weird problem with Outlook
Express and Windows/XP. They have a few different distribution lists created, and when they go back in to use one of those lists, there are contacts that were on it before, but have just disappeared from the distribution list. It is intermittant and seems to be very inconsistant as well. I've watched them add contacts, and they do that properly. Then they update the distribution list, and they do update the list properly. The names that disappear, are almost always names that have been on the list originally, or at least not the last ones that were added. I thought that might have been the problem (not updating the list after selecting new members), but that is not the case. If any of you have any ideas, I'd really appreciate hearing them. This has been ongoing for several months. The are up to date with all the fixes for Windows, they are at service pack 3. Thanks in advance for any help you can provide, Ron |
#2
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Distribution Lists missing contacts
RonTechMI wrote:
I've been working with a friend that is having a weird problem with Outlook Express and Windows/XP. They have a few different distribution lists created, and when they go back in to use one of those lists, there are contacts that were on it before, but have just disappeared from the distribution list. It is intermittant and seems to be very inconsistant as well. I've watched them add contacts, and they do that properly. Then they update the distribution list, and they do update the list properly. The names that disappear, are almost always names that have been on the list originally, or at least not the last ones that were added. I thought that might have been the problem (not updating the list after selecting new members), but that is not the case. If any of you have any ideas, I'd really appreciate hearing them. This has been ongoing for several months. The are up to date with all the fixes for Windows, they are at service pack 3. Thanks in advance for any help you can provide, Ron Are they deleting them from Main Contacts after making the groups? The names seem to have to be in both places. Twayne |
#3
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Distribution Lists missing contacts
Twayne,
Thanks for your quick reply. That was the first question I asked them, and they are not deleting the contacts. When the names disappear from the distribution lists, all they do is re-add them and they are back. Also, it's not the same names that get dropped from the distribution list. It may be Dick this time, then Sally the next time, and Jane after that. None of those three are the contacts that were recently added. Thanks Ron "Twayne" wrote: RonTechMI wrote: I've been working with a friend that is having a weird problem with Outlook Express and Windows/XP. They have a few different distribution lists created, and when they go back in to use one of those lists, there are contacts that were on it before, but have just disappeared from the distribution list. It is intermittant and seems to be very inconsistant as well. I've watched them add contacts, and they do that properly. Then they update the distribution list, and they do update the list properly. The names that disappear, are almost always names that have been on the list originally, or at least not the last ones that were added. I thought that might have been the problem (not updating the list after selecting new members), but that is not the case. If any of you have any ideas, I'd really appreciate hearing them. This has been ongoing for several months. The are up to date with all the fixes for Windows, they are at service pack 3. Thanks in advance for any help you can provide, Ron Are they deleting them from Main Contacts after making the groups? The names seem to have to be in both places. Twayne |
#4
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Distribution Lists missing contacts
Ron
Just out of curiosity, how large is the distribution list (amount in numbers). Also is this distribution list a 3rd party or is it the Contact List on OE -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "RonTechMI" wrote in message ... Twayne, Thanks for your quick reply. That was the first question I asked them, and they are not deleting the contacts. When the names disappear from the distribution lists, all they do is re-add them and they are back. Also, it's not the same names that get dropped from the distribution list. It may be Dick this time, then Sally the next time, and Jane after that. None of those three are the contacts that were recently added. Thanks Ron "Twayne" wrote: RonTechMI wrote: I've been working with a friend that is having a weird problem with Outlook Express and Windows/XP. They have a few different distribution lists created, and when they go back in to use one of those lists, there are contacts that were on it before, but have just disappeared from the distribution list. It is intermittant and seems to be very inconsistant as well. I've watched them add contacts, and they do that properly. Then they update the distribution list, and they do update the list properly. The names that disappear, are almost always names that have been on the list originally, or at least not the last ones that were added. I thought that might have been the problem (not updating the list after selecting new members), but that is not the case. If any of you have any ideas, I'd really appreciate hearing them. This has been ongoing for several months. The are up to date with all the fixes for Windows, they are at service pack 3. Thanks in advance for any help you can provide, Ron Are they deleting them from Main Contacts after making the groups? The names seem to have to be in both places. Twayne |
#5
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Distribution Lists missing contacts
Are you sure you're friend's using Outlook Express and not Outlook?
Is this "distribution list" a Group (folder) in (Windows) Address Book? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 RonTechMI wrote: I've been working with a friend that is having a weird problem with Outlook Express and Windows/XP. They have a few different distribution lists created, and when they go back in to use one of those lists, there are contacts that were on it before, but have just disappeared from the distribution list. It is intermittant and seems to be very inconsistant as well. I've watched them add contacts, and they do that properly. Then they update the distribution list, and they do update the list properly. The names that disappear, are almost always names that have been on the list originally, or at least not the last ones that were added. I thought that might have been the problem (not updating the list after selecting new members), but that is not the case. If any of you have any ideas, I'd really appreciate hearing them. This has been ongoing for several months. The are up to date with all the fixes for Windows, they are at service pack 3. Thanks in advance for any help you can provide, Ron |
#6
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Distribution Lists missing contacts
Peter,
The list is about 25 to 30 people and it is built from the contacts in Outlook Express. Thanks for your help so far, Ron "Peter Foldes" wrote: Ron Just out of curiosity, how large is the distribution list (amount in numbers). Also is this distribution list a 3rd party or is it the Contact List on OE -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "RonTechMI" wrote in message ... Twayne, Thanks for your quick reply. That was the first question I asked them, and they are not deleting the contacts. When the names disappear from the distribution lists, all they do is re-add them and they are back. Also, it's not the same names that get dropped from the distribution list. It may be Dick this time, then Sally the next time, and Jane after that. None of those three are the contacts that were recently added. Thanks Ron "Twayne" wrote: RonTechMI wrote: I've been working with a friend that is having a weird problem with Outlook Express and Windows/XP. They have a few different distribution lists created, and when they go back in to use one of those lists, there are contacts that were on it before, but have just disappeared from the distribution list. It is intermittant and seems to be very inconsistant as well. I've watched them add contacts, and they do that properly. Then they update the distribution list, and they do update the list properly. The names that disappear, are almost always names that have been on the list originally, or at least not the last ones that were added. I thought that might have been the problem (not updating the list after selecting new members), but that is not the case. If any of you have any ideas, I'd really appreciate hearing them. This has been ongoing for several months. The are up to date with all the fixes for Windows, they are at service pack 3. Thanks in advance for any help you can provide, Ron Are they deleting them from Main Contacts after making the groups? The names seem to have to be in both places. Twayne |
#7
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Distribution Lists missing contacts
No sé
"PA Bear [MS MVP]" escribió en el mensaje ... Are you sure you're friend's using Outlook Express and not Outlook? Is this "distribution list" a Group (folder) in (Windows) Address Book? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 RonTechMI wrote: I've been working with a friend that is having a weird problem with Outlook Express and Windows/XP. They have a few different distribution lists created, and when they go back in to use one of those lists, there are contacts that were on it before, but have just disappeared from the distribution list. It is intermittant and seems to be very inconsistant as well. I've watched them add contacts, and they do that properly. Then they update the distribution list, and they do update the list properly. The names that disappear, are almost always names that have been on the list originally, or at least not the last ones that were added. I thought that might have been the problem (not updating the list after selecting new members), but that is not the case. If any of you have any ideas, I'd really appreciate hearing them. This has been ongoing for several months. The are up to date with all the fixes for Windows, they are at service pack 3. Thanks in advance for any help you can provide, Ron |
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