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Re-Installing Office - Registering!!!
I have re-formatted my hard drive and have re-installed Office XP Pro. I try
re-registering the product but I get a message saying the product is already registered on another computer - but that computer is the one ive re-installed it on!!!!! Please could you guide me on how to solve this problem or contact Microsoft. Thanks -- Regards Ashley Smart |
#2
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Re-Installing Office - Registering!!!
Use the phone number on the activation window and explain...
Microsoft Activation Centers Worldwide Telephone Numbers http://www.microsoft.com/licensing/r...l/numbers.mspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "A. Smart" wrote in message ... I have re-formatted my hard drive and have re-installed Office XP Pro. I try re-registering the product but I get a message saying the product is already registered on another computer - but that computer is the one ive re-installed it on!!!!! Please could you guide me on how to solve this problem or contact Microsoft. Thanks -- Regards Ashley Smart |
#3
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Re-Installing Office - Registering!!!
On Sun, 4 Dec 2005 05:49:42 -0500, Mary Sauer wrote:
Use the phone number on the activation window and explain... Microsoft Activation Centers Worldwide Telephone Numbers http://www.microsoft.com/licensing/r...l/numbers.mspx I am going to have a similar problem. I have a machine which has Office Pro 2003 activated. I am going to have to completely rebuild the motherboard. I may or may not be able to use the existing OS afterwards (2000 Pro). My strategy at this point was to deactivate and uninstall Office 2003 Pro. After rebuilding the new machine I could then reinstall and reactivate. Is it possible to uninstall and deactivate Office 2003? If so, how? |
#4
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Re-Installing Office - Registering!!!
No you can't deactivate any of the MS programs. Once you are on a database, it is very difficult to come out of it. The cost of removing somebody manually is exorbitant. I am on one spam database and I can't get out of it. I stopped using an email address for about a year and still the messages were still coming. the account was also closed for one complete year but no effect! What you need to do is to copy two files before formatting the HD. The two files a OPA11.DAT OPA11.bak These files are located in (default location unless changed by you): C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data Also, please note that Office 2003 can be installed on two systems so if you have used only one so far then it should be easy to install and activate it on another. Before copying the two files, please ensure you have renamed the new files after reformatting to: OPA11.001 OPA11.002 Please use common-sense when replacing the original files to avoid headaches. hth MikeV06 wrote: On Sun, 4 Dec 2005 05:49:42 -0500, Mary Sauer wrote: Use the phone number on the activation window and explain... Microsoft Activation Centers Worldwide Telephone Numbers http://www.microsoft.com/licensing/r...l/numbers.mspx I am going to have a similar problem. I have a machine which has Office Pro 2003 activated. I am going to have to completely rebuild the motherboard. I may or may not be able to use the existing OS afterwards (2000 Pro). My strategy at this point was to deactivate and uninstall Office 2003 Pro. After rebuilding the new machine I could then reinstall and reactivate. Is it possible to uninstall and deactivate Office 2003? If so, how? |
#5
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Re-Installing Office - Registering!!!
MikeV06 wrote:
On Sun, 4 Dec 2005 05:49:42 -0500, Mary Sauer wrote: Use the phone number on the activation window and explain... Microsoft Activation Centers Worldwide Telephone Numbers http://www.microsoft.com/licensing/r...l/numbers.mspx I am going to have a similar problem. I have a machine which has Office Pro 2003 activated. I am going to have to completely rebuild the motherboard. I may or may not be able to use the existing OS afterwards (2000 Pro). My strategy at this point was to deactivate and uninstall Office 2003 Pro. After rebuilding the new machine I could then reinstall and reactivate. Is it possible to uninstall and deactivate Office 2003? If so, how? On Sat, 17 Dec 2005 20:34:18 +0000, ANONYMOUS wrote: No you can't deactivate any of the MS programs. Once you are on a database, it is very difficult to come out of it. The cost of removing somebody manually is exorbitant. I am on one spam database and I can't get out of it. I stopped using an email address for about a year and still the messages were still coming. the account was also closed for one complete year but no effect! One would think that one could do an uninstall/deactivate operation that would use the internet to relay that info just as it does when on activates. It should not require manual action. Indeed, if my strategy does not work, I will need to call in and tell them to reactivate the software thereby costing them customer support time to do so. What you need to do is to copy two files before formatting the HD. The two files a OPA11.DAT OPA11.bak I assume these are the encrypted files containing the activation info? My initial strategy is to replace the MB, but not reformat the hard disk. I am going to try to do a F8 boot of Win2K Pro and try to convince the existing system that it can use the new MB. If it does not work, I probably won't reformat, but will simply remove the O/S directories and reinstall. Having the OPA11 file might be useful then since the system might be smart enough to use it in checking the 10 activation system configuration elements. These files are located in (default location unless changed by you): C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data Also, please note that Office 2003 can be installed on two systems so if you have used only one so far then it should be easy to install and activate it on another. Uhm, I did not want my other activation used since it is intended for use on my laptop. Maybe I need to update the laptop and force the use of the 2nd activation. Before copying the two files, please ensure you have renamed the new files after reformatting to: OPA11.001 OPA11.002 Please use common-sense when replacing the original files to avoid headaches. hth So much for the MS claim that this operation is easy and transparent to the customer. |
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