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#1
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design template disappeared
When I load PowerPoint while Outlook is open, the slide layout and design
template window (on the right of the screen) come up blank. When I move my mouse over there, the outline of each box/choice can be seen, but the actual picture is not there. Note that this works fine if Outlook is not open. I have tried re-installing Office but this did not fix anything. How do I fix this? Thanks in advance. |
#2
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design template disappeared
In article , Craig wrote:
When I load PowerPoint while Outlook is open, the slide layout and design template window (on the right of the screen) come up blank. When I move my mouse over there, the outline of each box/choice can be seen, but the actual picture is not there. Note that this works fine if Outlook is not open. I have tried re-installing Office but this did not fix anything. How do I fix this? One user with this same problem reported that it went away when they set Outlook NOT to use Word as the email editor. It later turned out that the problem wasn't Word, it was a Word add-in that got loaded at the same time as Word whenever Outlook started up. It was an add-in for footnotes/end notes as I recall, but others may cause the same problem. When they uninstalled the add-in they could then use Word as the email editor in Outlook. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ |
#3
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design template disappeared
Thank you for your response. Everything seems ok now.
Craig "Steve Rindsberg" wrote: In article , Craig wrote: When I load PowerPoint while Outlook is open, the slide layout and design template window (on the right of the screen) come up blank. When I move my mouse over there, the outline of each box/choice can be seen, but the actual picture is not there. Note that this works fine if Outlook is not open. I have tried re-installing Office but this did not fix anything. How do I fix this? One user with this same problem reported that it went away when they set Outlook NOT to use Word as the email editor. It later turned out that the problem wasn't Word, it was a Word add-in that got loaded at the same time as Word whenever Outlook started up. It was an add-in for footnotes/end notes as I recall, but others may cause the same problem. When they uninstalled the add-in they could then use Word as the email editor in Outlook. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ |
#4
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design template disappeared
In article , Craig wrote:
Thank you for your response. Everything seems ok now. Excellent ... thanks for letting us know, Craig. Which steps, exactly, solved the problem? Craig "Steve Rindsberg" wrote: In article , Craig wrote: When I load PowerPoint while Outlook is open, the slide layout and design template window (on the right of the screen) come up blank. When I move my mouse over there, the outline of each box/choice can be seen, but the actual picture is not there. Note that this works fine if Outlook is not open. I have tried re-installing Office but this did not fix anything. How do I fix this? One user with this same problem reported that it went away when they set Outlook NOT to use Word as the email editor. It later turned out that the problem wasn't Word, it was a Word add-in that got loaded at the same time as Word whenever Outlook started up. It was an add-in for footnotes/end notes as I recall, but others may cause the same problem. When they uninstalled the add-in they could then use Word as the email editor in Outlook. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ |
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