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#1
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Outlook 2007 needs to close
Whenever I open Outlook 2007 I get an error message telling me it needs to
close. It worked perfectly for over a year. I have tried the repair tool that some sites suggest. I have removed Office from control panel and resinstalled. Neither worked. Any suggestions? (running on XP) Thanks, James |
#2
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Outlook 2007 needs to close
What repair?
The Outlook/Office repair or scanpst.exe repair? Uninstalling Outlook, or Office rarely helps What is the exact err.msg? "James" wrote in message ... Whenever I open Outlook 2007 I get an error message telling me it needs to close. It worked perfectly for over a year. I have tried the repair tool that some sites suggest. I have removed Office from control panel and resinstalled. Neither worked. Any suggestions? (running on XP) Thanks, James |
#3
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Outlook 2007 needs to close
correct - scanpst.exe
exact error message (which occurs during databinding - as per bottom left had corner) is "microsoft office outlook has encountered a problem and needs to close. we are sorry for the inconvenience". underneath you get the usual stuff about info may be lost, please tell microsoft about this problem, and a tickbox to restart outlook". All in all, not muc further info I'm afriad. JL "DL" wrote: What repair? The Outlook/Office repair or scanpst.exe repair? Uninstalling Outlook, or Office rarely helps What is the exact err.msg? "James" wrote in message ... Whenever I open Outlook 2007 I get an error message telling me it needs to close. It worked perfectly for over a year. I have tried the repair tool that some sites suggest. I have removed Office from control panel and resinstalled. Neither worked. Any suggestions? (running on XP) Thanks, James |
#4
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Outlook 2007 needs to close
And if you run an Office repair using the Office cd?
And or; Maybe changing from Outlook Today to, say, your Inbox as the startup folder in the options would eliminate the frustration you are having at seeing this message. Tools - Options - Other - Advanced, "Startup in this folder". "James" wrote in message ... correct - scanpst.exe exact error message (which occurs during databinding - as per bottom left had corner) is "microsoft office outlook has encountered a problem and needs to close. we are sorry for the inconvenience". underneath you get the usual stuff about info may be lost, please tell microsoft about this problem, and a tickbox to restart outlook". All in all, not muc further info I'm afriad. JL "DL" wrote: What repair? The Outlook/Office repair or scanpst.exe repair? Uninstalling Outlook, or Office rarely helps What is the exact err.msg? "James" wrote in message ... Whenever I open Outlook 2007 I get an error message telling me it needs to close. It worked perfectly for over a year. I have tried the repair tool that some sites suggest. I have removed Office from control panel and resinstalled. Neither worked. Any suggestions? (running on XP) Thanks, James |
#5
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Outlook 2007 needs to close
Tried repair, no success.
Can't try changing the options, as even if i click on tools as outlook is opening it doesn't activate the menu before the error message presents itself - and i can't do anything from that point as it says it is not responding. Any other suggestions? thanks "DL" wrote: And if you run an Office repair using the Office cd? And or; Maybe changing from Outlook Today to, say, your Inbox as the startup folder in the options would eliminate the frustration you are having at seeing this message. Tools - Options - Other - Advanced, "Startup in this folder". "James" wrote in message ... correct - scanpst.exe exact error message (which occurs during databinding - as per bottom left had corner) is "microsoft office outlook has encountered a problem and needs to close. we are sorry for the inconvenience". underneath you get the usual stuff about info may be lost, please tell microsoft about this problem, and a tickbox to restart outlook". All in all, not muc further info I'm afriad. JL "DL" wrote: What repair? The Outlook/Office repair or scanpst.exe repair? Uninstalling Outlook, or Office rarely helps What is the exact err.msg? "James" wrote in message ... Whenever I open Outlook 2007 I get an error message telling me it needs to close. It worked perfectly for over a year. I have tried the repair tool that some sites suggest. I have removed Office from control panel and resinstalled. Neither worked. Any suggestions? (running on XP) Thanks, James |
#6
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Outlook 2007 needs to close
Try starting outlook with the safe switch,
http://www.outlook-tips.net/howto/commandlines.htm "James" wrote in message ... Tried repair, no success. Can't try changing the options, as even if i click on tools as outlook is opening it doesn't activate the menu before the error message presents itself - and i can't do anything from that point as it says it is not responding. Any other suggestions? thanks "DL" wrote: And if you run an Office repair using the Office cd? And or; Maybe changing from Outlook Today to, say, your Inbox as the startup folder in the options would eliminate the frustration you are having at seeing this message. Tools - Options - Other - Advanced, "Startup in this folder". "James" wrote in message ... correct - scanpst.exe exact error message (which occurs during databinding - as per bottom left had corner) is "microsoft office outlook has encountered a problem and needs to close. we are sorry for the inconvenience". underneath you get the usual stuff about info may be lost, please tell microsoft about this problem, and a tickbox to restart outlook". All in all, not muc further info I'm afriad. JL "DL" wrote: What repair? The Outlook/Office repair or scanpst.exe repair? Uninstalling Outlook, or Office rarely helps What is the exact err.msg? "James" wrote in message ... Whenever I open Outlook 2007 I get an error message telling me it needs to close. It worked perfectly for over a year. I have tried the repair tool that some sites suggest. I have removed Office from control panel and resinstalled. Neither worked. Any suggestions? (running on XP) Thanks, James |
#7
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Outlook 2007 needs to close
tried this, but never got them to work.
reinstalled outlook 2003, it opens and I can find my data in recovered folders in lost and found - but when i click on calendar I get a list view of invitations, but it doesn't offer me the traditional calendar view. Does this help isolate the corrupt file? any other suggestions? thanks "DL" wrote: Try starting outlook with the safe switch, http://www.outlook-tips.net/howto/commandlines.htm "James" wrote in message ... Tried repair, no success. Can't try changing the options, as even if i click on tools as outlook is opening it doesn't activate the menu before the error message presents itself - and i can't do anything from that point as it says it is not responding. Any other suggestions? thanks "DL" wrote: And if you run an Office repair using the Office cd? And or; Maybe changing from Outlook Today to, say, your Inbox as the startup folder in the options would eliminate the frustration you are having at seeing this message. Tools - Options - Other - Advanced, "Startup in this folder". "James" wrote in message ... correct - scanpst.exe exact error message (which occurs during databinding - as per bottom left had corner) is "microsoft office outlook has encountered a problem and needs to close. we are sorry for the inconvenience". underneath you get the usual stuff about info may be lost, please tell microsoft about this problem, and a tickbox to restart outlook". All in all, not muc further info I'm afriad. JL "DL" wrote: What repair? The Outlook/Office repair or scanpst.exe repair? Uninstalling Outlook, or Office rarely helps What is the exact err.msg? "James" wrote in message ... Whenever I open Outlook 2007 I get an error message telling me it needs to close. It worked perfectly for over a year. I have tried the repair tool that some sites suggest. I have removed Office from control panel and resinstalled. Neither worked. Any suggestions? (running on XP) Thanks, James |
#8
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Outlook 2007 needs to close
"James" wrote in message
... tried this, but never got them to work. reinstalled outlook 2003, it opens and I can find my data in recovered folders in lost and found - but when i click on calendar I get a list view of invitations, but it doesn't offer me the traditional calendar view. Does this help isolate the corrupt file? If you have Lost & Found folders, you should consider creating a new PST and making it your delivery location, then moving the data from the old PST to the new. -- Brian Tillman [MVP-Outlook] |
#9
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Outlook 2007 needs to close
thanks,
could you give me some brief instructions how to do this. is it as simple as moving my current pst file and having outlook create a new one, or is it a menu option. thank you "Brian Tillman [MVP - Outlook]" wrote: "James" wrote in message ... tried this, but never got them to work. reinstalled outlook 2003, it opens and I can find my data in recovered folders in lost and found - but when i click on calendar I get a list view of invitations, but it doesn't offer me the traditional calendar view. Does this help isolate the corrupt file? If you have Lost & Found folders, you should consider creating a new PST and making it your delivery location, then moving the data from the old PST to the new. -- Brian Tillman [MVP-Outlook] |
#10
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Outlook 2007 needs to close
"James" wrote in message
... could you give me some brief instructions how to do this. is it as simple as moving my current pst file and having outlook create a new one, or is it a menu option. In Control Panel, start the Mail applet. Select the Data Files tab and add the new PST there. That is also where you make it the delivery location with the "Set as Default" button after you've added it. Then start Outlook. You'll have your new PST and its default folders (empty, of course). You'll also see your old PST folders, if you use the Folder List view in the Navigation Pane. Open each of the old folders, select the items in it with Ctrl-A and then right-click and drag the selection to the proper new default folder. For the old calendar, display it first in a table view like By Category before using Ctrl-A. When you're done copying, remove the old PST from Outlook by right-clicking its root and choosing Close. -- Brian Tillman [MVP-Outlook] |
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