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#1
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"mail to" button grayed out
Windows XP, Office 2002 SP3.
I have been using the fax console for about a year now. From time to time the "mail to" button becomes grayed out and I am unable to email the faxes to my outlook. Shutting down all programs and rebooting the computer solves the problem but takes time. Any thoughts as to why the button becomes grayed out and how it can be made available without rebooting would be appreciated. |
#2
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To what "mail to" button are you referring?
List the precise steps and applications you are using. -- Russ Valentine [MVP-Outlook] wrote in message ... Windows XP, Office 2002 SP3. I have been using the fax console for about a year now. From time to time the "mail to" button becomes grayed out and I am unable to email the faxes to my outlook. Shutting down all programs and rebooting the computer solves the problem but takes time. Any thoughts as to why the button becomes grayed out and how it can be made available without rebooting would be appreciated. |
#3
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Fax console, tool bar, "mail to"
-----Original Message----- To what "mail to" button are you referring? List the precise steps and applications you are using. -- Russ Valentine [MVP-Outlook] wrote in message ... Windows XP, Office 2002 SP3. I have been using the fax console for about a year now. From time to time the "mail to" button becomes grayed out and I am unable to email the faxes to my outlook. Shutting down all programs and rebooting the computer solves the problem but takes time. Any thoughts as to why the button becomes grayed out and how it can be made available without rebooting would be appreciated. . |
#4
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You're the first to report it. I can't reproduce it.
List the steps to repro more accurately or we can't do a thing. Am I to assume you are trying to forward a received Fax as an email? If so, from what folder? -- Russ Valentine [MVP-Outlook] wrote in message ... Fax console, tool bar, "mail to" -----Original Message----- To what "mail to" button are you referring? List the precise steps and applications you are using. -- Russ Valentine [MVP-Outlook] wrote in message ... Windows XP, Office 2002 SP3. I have been using the fax console for about a year now. From time to time the "mail to" button becomes grayed out and I am unable to email the faxes to my outlook. Shutting down all programs and rebooting the computer solves the problem but takes time. Any thoughts as to why the button becomes grayed out and how it can be made available without rebooting would be appreciated. . |
#5
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Can you give us what are all the email clients do you have and what is the
default email handler (you can check this in Internet options| Programs). Also when the issue occurs, does double clicking on any saved email opens properly in the email application -- Loganatr [MSFT] Microsoft Printing, Imaging and Fax Team This posting is provided "AS IS" with no warranties, and confers no rights. Please do not send email directly to this alias. This alias is for newsgroup purposes only.' "Russ Valentine [MVP-Outlook]" wrote in message ... You're the first to report it. I can't reproduce it. List the steps to repro more accurately or we can't do a thing. Am I to assume you are trying to forward a received Fax as an email? If so, from what folder? -- Russ Valentine [MVP-Outlook] wrote in message ... Fax console, tool bar, "mail to" -----Original Message----- To what "mail to" button are you referring? List the precise steps and applications you are using. -- Russ Valentine [MVP-Outlook] wrote in message .. . Windows XP, Office 2002 SP3. I have been using the fax console for about a year now. From time to time the "mail to" button becomes grayed out and I am unable to email the faxes to my outlook. Shutting down all programs and rebooting the computer solves the problem but takes time. Any thoughts as to why the button becomes grayed out and how it can be made available without rebooting would be appreciated. . |
#6
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I am trying to forward a received Fax as an email from
the fax console inbox. I can't reproduce it either. It just happens from time to time. -----Original Message----- You're the first to report it. I can't reproduce it. List the steps to repro more accurately or we can't do a thing. Am I to assume you are trying to forward a received Fax as an email? If so, from what folder? -- Russ Valentine [MVP-Outlook] wrote in message ... Fax console, tool bar, "mail to" -----Original Message----- To what "mail to" button are you referring? List the precise steps and applications you are using. -- Russ Valentine [MVP-Outlook] wrote in message .. . Windows XP, Office 2002 SP3. I have been using the fax console for about a year now. From time to time the "mail to" button becomes grayed out and I am unable to email the faxes to my outlook. Shutting down all programs and rebooting the computer solves the problem but takes time. Any thoughts as to why the button becomes grayed out and how it can be made available without rebooting would be appreciated. . . |
#7
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email client = outlook
default email handler = outlook When this happens all outlook email functions work as expected. -----Original Message----- Can you give us what are all the email clients do you have and what is the default email handler (you can check this in Internet options| Programs). Also when the issue occurs, does double clicking on any saved email opens properly in the email application -- Loganatr [MSFT] Microsoft Printing, Imaging and Fax Team This posting is provided "AS IS" with no warranties, and confers no rights. Please do not send email directly to this alias. This alias is for newsgroup purposes only.' "Russ Valentine [MVP-Outlook]" wrote in message ... You're the first to report it. I can't reproduce it. List the steps to repro more accurately or we can't do a thing. Am I to assume you are trying to forward a received Fax as an email? If so, from what folder? -- Russ Valentine [MVP-Outlook] wrote in message ... Fax console, tool bar, "mail to" -----Original Message----- To what "mail to" button are you referring? List the precise steps and applications you are using. -- Russ Valentine [MVP-Outlook] wrote in message . .. Windows XP, Office 2002 SP3. I have been using the fax console for about a year now. From time to time the "mail to" button becomes grayed out and I am unable to email the faxes to my outlook. Shutting down all programs and rebooting the computer solves the problem but takes time. Any thoughts as to why the button becomes grayed out and how it can be made available without rebooting would be appreciated. . . |
#8
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Well that does make it tough to track down.
Next time it happens see if the TIF file might be corrupted. -- Russ Valentine [MVP-Outlook] wrote in message ... I am trying to forward a received Fax as an email from the fax console inbox. I can't reproduce it either. It just happens from time to time. -----Original Message----- You're the first to report it. I can't reproduce it. List the steps to repro more accurately or we can't do a thing. Am I to assume you are trying to forward a received Fax as an email? If so, from what folder? -- Russ Valentine [MVP-Outlook] wrote in message ... Fax console, tool bar, "mail to" -----Original Message----- To what "mail to" button are you referring? List the precise steps and applications you are using. -- Russ Valentine [MVP-Outlook] wrote in message . .. Windows XP, Office 2002 SP3. I have been using the fax console for about a year now. From time to time the "mail to" button becomes grayed out and I am unable to email the faxes to my outlook. Shutting down all programs and rebooting the computer solves the problem but takes time. Any thoughts as to why the button becomes grayed out and how it can be made available without rebooting would be appreciated. . . |
#9
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I don't think so, if I reboot the computer, everything
works as expected! -----Original Message----- Well that does make it tough to track down. Next time it happens see if the TIF file might be corrupted. -- Russ Valentine [MVP-Outlook] wrote in message ... I am trying to forward a received Fax as an email from the fax console inbox. I can't reproduce it either. It just happens from time to time. -----Original Message----- You're the first to report it. I can't reproduce it. List the steps to repro more accurately or we can't do a thing. Am I to assume you are trying to forward a received Fax as an email? If so, from what folder? -- Russ Valentine [MVP-Outlook] wrote in message .. . Fax console, tool bar, "mail to" -----Original Message----- To what "mail to" button are you referring? List the precise steps and applications you are using. -- Russ Valentine [MVP-Outlook] wrote in message .. . Windows XP, Office 2002 SP3. I have been using the fax console for about a year now. From time to time the "mail to" button becomes grayed out and I am unable to email the faxes to my outlook. Shutting down all programs and rebooting the computer solves the problem but takes time. Any thoughts as to why the button becomes grayed out and how it can be made available without rebooting would be appreciated. . . . |
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