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Office Installation Issue
I have installed Office 2007 on my new PC. This is running Windows 7 Home
Premium (64 bit). My old PC had died and was running Windows Vista. The version of Office I am using is Office Enterprise 2007 for Home Use, which allows up to 3 installations. On day one the installation worked fine, the prodcut was activated and everything was working fine. On day two the product stopped working, giving message such as "Microsoft Office word has not been instaleld for the current user. Please run setup to install the application." I get similar messages for Excel, Outlook etc. I've tried re-running the installation. Uninstalling the product and re-installing it. Deleting the opa12.dat file (per Konweldge Base instructions http://support.microsoft.com/kb/919895 ), but none of this works. I'd appreciate some help fixing this problem. Thanks David |
#2
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Office Installation Issue
David
If you are running Office Enterprise purchased thought HUP then you were given instructions on how to contact MS Telephone support for Enterprise which is free of charge with your HUP of Office Enterprise.Make sure you have all your documentation ready when asked for it { HUP=Home Use Program } -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "David" wrote in message ... I have installed Office 2007 on my new PC. This is running Windows 7 Home Premium (64 bit). My old PC had died and was running Windows Vista. The version of Office I am using is Office Enterprise 2007 for Home Use, which allows up to 3 installations. On day one the installation worked fine, the prodcut was activated and everything was working fine. On day two the product stopped working, giving message such as "Microsoft Office word has not been instaleld for the current user. Please run setup to install the application." I get similar messages for Excel, Outlook etc. I've tried re-running the installation. Uninstalling the product and re-installing it. Deleting the opa12.dat file (per Konweldge Base instructions http://support.microsoft.com/kb/919895 ), but none of this works. I'd appreciate some help fixing this problem. Thanks David |
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