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#1
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Program trying to access Contacts folder??!!
Hello,
Everytime I receive a new email and try to open it I get a message box telling me that a program is trying to access the Contacts folder and asks if I would like to allow it. I have not seen this message on any of the other PC's in my organization and this one only started giving it to me about 2-3 weeks ago. To try and resolve this problem I have run 3 scans to check for viruses with 2 different scanners and have not found anything. I just recently reformatted and reinstalled the PC to try and "fix" it but I am still getting the message. For reference the PC is a Dell with a 2.4GHz Pentium 4, 1 GB RAM, running Windows 2000 Pro (SP4) and Office XP Pro. I have installed all the current patches for both Windows and Office up to May 21st, 2004. Does anyone have any ideas as to why this is happening? Any help would be greatly appreciated. Thanks in advance, Chris |
#2
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Program trying to access Contacts folder??!!
I am having the same difficulty with Outlook 2002. I am
running Windows XP and Office Small Business on a Dell Latitude D600 (1400MHz and 512 MB of Ram. I am up to date on all Windows and Office upgrades. If anyone has a recommendation please let me know. Thanks, Bob -----Original Message----- Hello, Everytime I receive a new email and try to open it I get a message box telling me that a program is trying to access the Contacts folder and asks if I would like to allow it. I have not seen this message on any of the other PC's in my organization and this one only started giving it to me about 2-3 weeks ago. To try and resolve this problem I have run 3 scans to check for viruses with 2 different scanners and have not found anything. I just recently reformatted and reinstalled the PC to try and "fix" it but I am still getting the message. For reference the PC is a Dell with a 2.4GHz Pentium 4, 1 GB RAM, running Windows 2000 Pro (SP4) and Office XP Pro. I have installed all the current patches for both Windows and Office up to May 21st, 2004. Does anyone have any ideas as to why this is happening? Any help would be greatly appreciated. Thanks in advance, Chris . |
#3
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Program trying to access Contacts folder??!!
Either of you care to state your Outlook version and SP status? Sounds like
normal behavior to me for SP3: You may be able to get around the problem by either disabling Word as your e-mail editor or updating some of your add-ins, especially virus scanners. See the following article for more information: http://www.slipstick.com/outlook/ol2002sp3.htm#problems -- Russ Valentine [MVP-Outlook] " wrote in message ... I am having the same difficulty with Outlook 2002. I am running Windows XP and Office Small Business on a Dell Latitude D600 (1400MHz and 512 MB of Ram. I am up to date on all Windows and Office upgrades. If anyone has a recommendation please let me know. Thanks, Bob -----Original Message----- Hello, Everytime I receive a new email and try to open it I get a message box telling me that a program is trying to access the Contacts folder and asks if I would like to allow it. I have not seen this message on any of the other PC's in my organization and this one only started giving it to me about 2-3 weeks ago. To try and resolve this problem I have run 3 scans to check for viruses with 2 different scanners and have not found anything. I just recently reformatted and reinstalled the PC to try and "fix" it but I am still getting the message. For reference the PC is a Dell with a 2.4GHz Pentium 4, 1 GB RAM, running Windows 2000 Pro (SP4) and Office XP Pro. I have installed all the current patches for both Windows and Office up to May 21st, 2004. Does anyone have any ideas as to why this is happening? Any help would be greatly appreciated. Thanks in advance, Chris . |
#4
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Program trying to access Contacts folder??!!
As I mentioned in my original post I have Office XP Pro
and I am updated to the most current patches and SP3 is installed. -----Original Message----- Either of you care to state your Outlook version and SP status? Sounds like normal behavior to me for SP3: You may be able to get around the problem by either disabling Word as your e-mail editor or updating some of your add-ins, especially virus scanners. See the following article for more information: http://www.slipstick.com/outlook/ol2002sp3.htm#problems -- Russ Valentine [MVP-Outlook] " wrote in message ... I am having the same difficulty with Outlook 2002. I am running Windows XP and Office Small Business on a Dell Latitude D600 (1400MHz and 512 MB of Ram. I am up to date on all Windows and Office upgrades. If anyone has a recommendation please let me know. Thanks, Bob -----Original Message----- Hello, Everytime I receive a new email and try to open it I get a message box telling me that a program is trying to access the Contacts folder and asks if I would like to allow it. I have not seen this message on any of the other PC's in my organization and this one only started giving it to me about 2-3 weeks ago. To try and resolve this problem I have run 3 scans to check for viruses with 2 different scanners and have not found anything. I just recently reformatted and reinstalled the PC to try and "fix" it but I am still getting the message. For reference the PC is a Dell with a 2.4GHz Pentium 4, 1 GB RAM, running Windows 2000 Pro (SP4) and Office XP Pro. I have installed all the current patches for both Windows and Office up to May 21st, 2004. Does anyone have any ideas as to why this is happening? Any help would be greatly appreciated. Thanks in advance, Chris . . |
#5
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Program trying to access Contacts folder??!!
Then, I assume, you no longer have a question?
-- Russ Valentine [MVP-Outlook] "Chris" wrote in message ... As I mentioned in my original post I have Office XP Pro and I am updated to the most current patches and SP3 is installed. -----Original Message----- Either of you care to state your Outlook version and SP status? Sounds like normal behavior to me for SP3: You may be able to get around the problem by either disabling Word as your e-mail editor or updating some of your add-ins, especially virus scanners. See the following article for more information: http://www.slipstick.com/outlook/ol2002sp3.htm#problems -- Russ Valentine [MVP-Outlook] " wrote in message ... I am having the same difficulty with Outlook 2002. I am running Windows XP and Office Small Business on a Dell Latitude D600 (1400MHz and 512 MB of Ram. I am up to date on all Windows and Office upgrades. If anyone has a recommendation please let me know. Thanks, Bob -----Original Message----- Hello, Everytime I receive a new email and try to open it I get a message box telling me that a program is trying to access the Contacts folder and asks if I would like to allow it. I have not seen this message on any of the other PC's in my organization and this one only started giving it to me about 2-3 weeks ago. To try and resolve this problem I have run 3 scans to check for viruses with 2 different scanners and have not found anything. I just recently reformatted and reinstalled the PC to try and "fix" it but I am still getting the message. For reference the PC is a Dell with a 2.4GHz Pentium 4, 1 GB RAM, running Windows 2000 Pro (SP4) and Office XP Pro. I have installed all the current patches for both Windows and Office up to May 21st, 2004. Does anyone have any ideas as to why this is happening? Any help would be greatly appreciated. Thanks in advance, Chris . . |
#6
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Program trying to access Contacts folder??!!
Looks like it may be solved. I have not been able to get
that pop up box after disabling Word as the editor. Hopefully that is the fix. Thanks for the tips. Chris -----Original Message----- Then, I assume, you no longer have a question? -- Russ Valentine [MVP-Outlook] "Chris" wrote in message ... As I mentioned in my original post I have Office XP Pro and I am updated to the most current patches and SP3 is installed. -----Original Message----- Either of you care to state your Outlook version and SP status? Sounds like normal behavior to me for SP3: You may be able to get around the problem by either disabling Word as your e-mail editor or updating some of your add-ins, especially virus scanners. See the following article for more information: http://www.slipstick.com/outlook/ol2002sp3.htm#problems -- Russ Valentine [MVP-Outlook] " wrote in message ... I am having the same difficulty with Outlook 2002. I am running Windows XP and Office Small Business on a Dell Latitude D600 (1400MHz and 512 MB of Ram. I am up to date on all Windows and Office upgrades. If anyone has a recommendation please let me know. Thanks, Bob -----Original Message----- Hello, Everytime I receive a new email and try to open it I get a message box telling me that a program is trying to access the Contacts folder and asks if I would like to allow it. I have not seen this message on any of the other PC's in my organization and this one only started giving it to me about 2-3 weeks ago. To try and resolve this problem I have run 3 scans to check for viruses with 2 different scanners and have not found anything. I just recently reformatted and reinstalled the PC to try and "fix" it but I am still getting the message. For reference the PC is a Dell with a 2.4GHz Pentium 4, 1 GB RAM, running Windows 2000 Pro (SP4) and Office XP Pro. I have installed all the current patches for both Windows and Office up to May 21st, 2004. Does anyone have any ideas as to why this is happening? Any help would be greatly appreciated. Thanks in advance, Chris . . . |
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