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#1
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Help! Tried to import contacts into Outlook 2000....
.....from Express 6, and now the contacts are nowhere to
be found in either program or anywhere on my hard drive. I had been using Outlook until about a year ago, and when it crashed, moved over to Express. I now need the the expanded features in Outlook, so I need to go back to using it again. I simply opened both programs: 1. Created 2 new personal folders in Outlook 2000 - archive mail and archive contacts - and moved all old mails out of Inbox and all old contacts from default folder (so both default folders emptied) 2. Used the 'import' function in Outlook to import both the inbox and the address book stored in Express 3. Importing inbox worked fine, but menu indicated that zero contact files had been transferred 4. Pulled up Express and inbox and address book were still showing intact 5. Closed both programs and then re-opened to try again 6. Address book in Express now missing!!! 7. Searched all over my hard drive for comma- delineated, .pst or any other type of file that I thought could be the missing address book I am pretty sure that the two address books are linked because I added a contact to Express later in the day and the contact showed up in the Outlook address book as well. Is it possible that all contacts from both programs were moved to the archive file I created in Outlook? Any help would be appreciated, thanks. |
#2
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Help! Tried to import contacts into Outlook 2000....
P.S.
I just spent an hour on the phone with MS and they basically told me that the file is gone forever. The reason, they tell me, is that Express and Outlook use different file types for their respective address books - Outlook uses .pst files and Express uses .wab files. So when I tried to import from Express, Outlook did not recognize the .wab file, so it was literally discarded and unrecoverable. So word to the wise - ALWAYS export your address books into a separate file, and then import using that file. Never try to synch the two programs directly! Has anyone ever run into this before?? I would think that this process should be idiot-proof....but apparently not... -----Original Message----- .....from Express 6, and now the contacts are nowhere to be found in either program or anywhere on my hard drive. I had been using Outlook until about a year ago, and when it crashed, moved over to Express. I now need the the expanded features in Outlook, so I need to go back to using it again. I simply opened both programs: 1. Created 2 new personal folders in Outlook 2000 - archive mail and archive contacts - and moved all old mails out of Inbox and all old contacts from default folder (so both default folders emptied) 2. Used the 'import' function in Outlook to import both the inbox and the address book stored in Express 3. Importing inbox worked fine, but menu indicated that zero contact files had been transferred 4. Pulled up Express and inbox and address book were still showing intact 5. Closed both programs and then re-opened to try again 6. Address book in Express now missing!!! 7. Searched all over my hard drive for comma- delineated, .pst or any other type of file that I thought could be the missing address book I am pretty sure that the two address books are linked because I added a contact to Express later in the day and the contact showed up in the Outlook address book as well. Is it possible that all contacts from both programs were moved to the archive file I created in Outlook? Any help would be appreciated, thanks. . |
#3
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Help! Tried to import contacts into Outlook 2000....
Baloney.
Outlook's import process most certainly can import Contacts directly from OE as long as OE is installed on the same partition. And it will leave the WAB file perfectly intact. Just use File Import and Export Internet Mail and Addresses. -- Russ Valentine [MVP-Outlook] "Emily" wrote in message ... P.S. I just spent an hour on the phone with MS and they basically told me that the file is gone forever. The reason, they tell me, is that Express and Outlook use different file types for their respective address books - Outlook uses .pst files and Express uses .wab files. So when I tried to import from Express, Outlook did not recognize the .wab file, so it was literally discarded and unrecoverable. So word to the wise - ALWAYS export your address books into a separate file, and then import using that file. Never try to synch the two programs directly! Has anyone ever run into this before?? I would think that this process should be idiot-proof....but apparently not... -----Original Message----- .....from Express 6, and now the contacts are nowhere to be found in either program or anywhere on my hard drive. I had been using Outlook until about a year ago, and when it crashed, moved over to Express. I now need the the expanded features in Outlook, so I need to go back to using it again. I simply opened both programs: 1. Created 2 new personal folders in Outlook 2000 - archive mail and archive contacts - and moved all old mails out of Inbox and all old contacts from default folder (so both default folders emptied) 2. Used the 'import' function in Outlook to import both the inbox and the address book stored in Express 3. Importing inbox worked fine, but menu indicated that zero contact files had been transferred 4. Pulled up Express and inbox and address book were still showing intact 5. Closed both programs and then re-opened to try again 6. Address book in Express now missing!!! 7. Searched all over my hard drive for comma- delineated, .pst or any other type of file that I thought could be the missing address book I am pretty sure that the two address books are linked because I added a contact to Express later in the day and the contact showed up in the Outlook address book as well. Is it possible that all contacts from both programs were moved to the archive file I created in Outlook? Any help would be appreciated, thanks. . |
#4
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Help! Tried to import contacts into Outlook 2000....
Thanks. But we're a 2-person office and I don't think
that the computer has ever been partitioned...or we would even know how to do that! How can I tell if it is? -----Original Message----- Baloney. Outlook's import process most certainly can import Contacts directly from OE as long as OE is installed on the same partition. And it will leave the WAB file perfectly intact. Just use File Import and Export Internet Mail and Addresses. -- Russ Valentine [MVP-Outlook] "Emily" wrote in message ... P.S. I just spent an hour on the phone with MS and they basically told me that the file is gone forever. The reason, they tell me, is that Express and Outlook use different file types for their respective address books - Outlook uses .pst files and Express uses .wab files. So when I tried to import from Express, Outlook did not recognize the .wab file, so it was literally discarded and unrecoverable. So word to the wise - ALWAYS export your address books into a separate file, and then import using that file. Never try to synch the two programs directly! Has anyone ever run into this before?? I would think that this process should be idiot-proof....but apparently not... -----Original Message----- .....from Express 6, and now the contacts are nowhere to be found in either program or anywhere on my hard drive. I had been using Outlook until about a year ago, and when it crashed, moved over to Express. I now need the the expanded features in Outlook, so I need to go back to using it again. I simply opened both programs: 1. Created 2 new personal folders in Outlook 2000 - archive mail and archive contacts - and moved all old mails out of Inbox and all old contacts from default folder (so both default folders emptied) 2. Used the 'import' function in Outlook to import both the inbox and the address book stored in Express 3. Importing inbox worked fine, but menu indicated that zero contact files had been transferred 4. Pulled up Express and inbox and address book were still showing intact 5. Closed both programs and then re-opened to try again 6. Address book in Express now missing!!! 7. Searched all over my hard drive for comma- delineated, .pst or any other type of file that I thought could be the missing address book I am pretty sure that the two address books are linked because I added a contact to Express later in the day and the contact showed up in the Outlook address book as well. Is it possible that all contacts from both programs were moved to the archive file I created in Outlook? Any help would be appreciated, thanks. . . |
#5
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Help! Tried to import contacts into Outlook 2000....
Any computer that is running has been partitioned.
What I said was you can easily import from OE as long as it is running on the same partition as Outlook. If it is on a different partition, import into the installation of OE that IS on the same partition, then import into Outlook. -- Russ Valentine [MVP-Outlook] "Emily" wrote in message ... Thanks. But we're a 2-person office and I don't think that the computer has ever been partitioned...or we would even know how to do that! How can I tell if it is? -----Original Message----- Baloney. Outlook's import process most certainly can import Contacts directly from OE as long as OE is installed on the same partition. And it will leave the WAB file perfectly intact. Just use File Import and Export Internet Mail and Addresses. -- Russ Valentine [MVP-Outlook] "Emily" wrote in message ... P.S. I just spent an hour on the phone with MS and they basically told me that the file is gone forever. The reason, they tell me, is that Express and Outlook use different file types for their respective address books - Outlook uses .pst files and Express uses .wab files. So when I tried to import from Express, Outlook did not recognize the .wab file, so it was literally discarded and unrecoverable. So word to the wise - ALWAYS export your address books into a separate file, and then import using that file. Never try to synch the two programs directly! Has anyone ever run into this before?? I would think that this process should be idiot-proof....but apparently not... -----Original Message----- .....from Express 6, and now the contacts are nowhere to be found in either program or anywhere on my hard drive. I had been using Outlook until about a year ago, and when it crashed, moved over to Express. I now need the the expanded features in Outlook, so I need to go back to using it again. I simply opened both programs: 1. Created 2 new personal folders in Outlook 2000 - archive mail and archive contacts - and moved all old mails out of Inbox and all old contacts from default folder (so both default folders emptied) 2. Used the 'import' function in Outlook to import both the inbox and the address book stored in Express 3. Importing inbox worked fine, but menu indicated that zero contact files had been transferred 4. Pulled up Express and inbox and address book were still showing intact 5. Closed both programs and then re-opened to try again 6. Address book in Express now missing!!! 7. Searched all over my hard drive for comma- delineated, .pst or any other type of file that I thought could be the missing address book I am pretty sure that the two address books are linked because I added a contact to Express later in the day and the contact showed up in the Outlook address book as well. Is it possible that all contacts from both programs were moved to the archive file I created in Outlook? Any help would be appreciated, thanks. . . |
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