Contacts files in Word 2003

I finally took your advice. Don't try to fix the misconfiguration. Fix the
installation instead. I did an install - repair from the original
installation disks and now the problem is fixed. But we still do not know
what that problem was. I did read the KB article and the registry entry was
not there.

"Russ Valentine [MVP-Outlook]" wrote:

But if you just recreate a mail profile with the same name, you will not
solve anything. Also, did you read the KB article? Is this an in place
upgrade installation?
--
Russ Valentine
[MVP-Outlook]
"Roy Lehmann" wrote in message
...
This is the answer I have been looking for since I first started this
thread
with the Word community. Please get me started in creating a new profile.
P.S. I hope you are not talking about the mail profile accesible through
control panel. This has heen changed and recreated many times and I know
it
is correct.

"Russ Valentine [MVP-Outlook]" wrote:

That just means you have misconfigured Outlook. The program works just
fine
when configured correctly. There is no such bug. This is often seen when
you've upgraded from an earlier version. Just create a new profile and
make
sure that Outlook is set as both your default mail program and default
Contacts manager.
This has been documented for years:
http://support.microsoft.com/default...;EN-US;Q301447
--
Russ Valentine
[MVP-Outlook]
"Roy Lehmann" wrote in message
...
Then let me restate what Bran Tillman wrote:

First, let me start by stating that unless the contact records contain
some
resolved (i.e., underlined) electronic address, like an e-mail address
or
a
fax number, it will not appear in the Address Book interface.

This is a program error because the Address Book interface is used for
more
than just emails. For example: in Word

Tools - Letters and Mailings - Letter Wizard

should allow writing a letter to contact address, not just those with
email
addresses.

"Russ Valentine [MVP-Outlook]" wrote:

What "bug?" You have reported no bug here.
--
Russ Valentine
[MVP-Outlook]
"Roy Lehmann" wrote in message
...
First, let me start by stating that unless the contact records
contain
some
resolved (i.e., underlined) electronic address, like an e-mail
address
or
a
fax number, it will not appear in the Address Book interface.

Duh! This is a valid feature in Outlook. You can not send an email
unless
you have an email address.

But I got off on a tangent when I was sen here from the Word
community.
This same feature is a bug in Word, because it won't let me use
Tools - Letters and Mailings - and either Envelopes and Labels or
Letter
Wizard.
Mail Merge works fine.
Is this bug fixed in Office 2007?

"Brian Tillman" wrote:

Roy Lehmann wrote:

My turn to be picky. Please get me started on this.

First, let me start by stating that unless the contact records
contain
some
resolved (i.e., underlined) electronic address, like an e-mail
address
or
a
fax number, it will not appear in the Address Book interface.

Go back to the properties field you examined, and change it to
match
the
folder name. Click OK to accept. Then in Outlook's main menu,
click
ToolsE-mail AccountsView or change existing directories or
address
booksNext. Select Outlook Address Book and click Remove. Click
Finish.
Close and restart Outlook. Click ToolsE-mail AccountsAdd a new
directory
or address bookNextAdditional Address BooksNextOutlook Address
BookNextFinish. (You should also get the option of choosing the
Address
Book display order in this process so that you can choose it if the
default
doesn't suit you.) Stop and restart Outlook. Right-click
Contacts,
choose
Properties, select the Outlook Address Book tab, and make sure
"Show
this
folder as an e-mail Address Book" is checked. Click OK. Now open
the
Address Book service by clicking on the Address Book icon in the
Standard
toolbar. Click ToolsOptions. You should see Contacts in the
lower
pane.
If you don't, you should be able to add it.
--
Brian Tillman

I suspect there were remnants from an earlier installation of Outlook that
used the WAB engine instead of the Outlook Address Book engine. That's the
most common cause of this behavior. Outlook leaves behind an alarming amount
of detritus when you upgrade that can cripple a later installation. My
personal practice is never to upgrade Office versions and only to install
clean. It shouldn't have to be that way, but it is.
--
Russ Valentine
[MVP-Outlook]
"Roy Lehmann" wrote in message
...
I finally took your advice. Don't try to fix the misconfiguration. Fix
the
installation instead. I did an install - repair from the original
installation disks and now the problem is fixed. But we still do not know
what that problem was. I did read the KB article and the registry entry
was
not there.

"Russ Valentine [MVP-Outlook]" wrote:

But if you just recreate a mail profile with the same name, you will not
solve anything. Also, did you read the KB article? Is this an in place
upgrade installation?
--
Russ Valentine
[MVP-Outlook]
"Roy Lehmann" wrote in message
...
This is the answer I have been looking for since I first started this
thread
with the Word community. Please get me started in creating a new
profile.
P.S. I hope you are not talking about the mail profile accesible
through
control panel. This has heen changed and recreated many times and I
know
it
is correct.

"Russ Valentine [MVP-Outlook]" wrote:

That just means you have misconfigured Outlook. The program works just
fine
when configured correctly. There is no such bug. This is often seen
when
you've upgraded from an earlier version. Just create a new profile and
make
sure that Outlook is set as both your default mail program and default
Contacts manager.
This has been documented for years:
http://support.microsoft.com/default...;EN-US;Q301447
--
Russ Valentine
[MVP-Outlook]
"Roy Lehmann" wrote in message
...
Then let me restate what Bran Tillman wrote:

First, let me start by stating that unless the contact records
contain
some
resolved (i.e., underlined) electronic address, like an e-mail
address
or
a
fax number, it will not appear in the Address Book interface.

This is a program error because the Address Book interface is used
for
more
than just emails. For example: in Word

Tools - Letters and Mailings - Letter Wizard

should allow writing a letter to contact address, not just those
with
email
addresses.

"Russ Valentine [MVP-Outlook]" wrote:

What "bug?" You have reported no bug here.
--
Russ Valentine
[MVP-Outlook]
"Roy Lehmann" wrote in
message
...
First, let me start by stating that unless the contact records
contain
some
resolved (i.e., underlined) electronic address, like an e-mail
address
or
a
fax number, it will not appear in the Address Book interface.

Duh! This is a valid feature in Outlook. You can not send an
email
unless
you have an email address.

But I got off on a tangent when I was sen here from the Word
community.
This same feature is a bug in Word, because it won't let me use
Tools - Letters and Mailings - and either Envelopes and Labels
or
Letter
Wizard.
Mail Merge works fine.
Is this bug fixed in Office 2007?

"Brian Tillman" wrote:

Roy Lehmann wrote:

My turn to be picky. Please get me started on this.

First, let me start by stating that unless the contact records
contain
some
resolved (i.e., underlined) electronic address, like an e-mail
address
or
a
fax number, it will not appear in the Address Book interface.

Go back to the properties field you examined, and change it to
match
the
folder name. Click OK to accept. Then in Outlook's main menu,
click
ToolsE-mail AccountsView or change existing directories or
address
booksNext. Select Outlook Address Book and click Remove.
Click
Finish.
Close and restart Outlook. Click ToolsE-mail AccountsAdd a
new
directory
or address bookNextAdditional Address BooksNextOutlook
Address
BookNextFinish. (You should also get the option of choosing
the
Address
Book display order in this process so that you can choose it if
the
default
doesn't suit you.) Stop and restart Outlook. Right-click
Contacts,
choose
Properties, select the Outlook Address Book tab, and make sure
"Show
this
folder as an e-mail Address Book" is checked. Click OK. Now
open
the
Address Book service by clicking on the Address Book icon in the
Standard
toolbar. Click ToolsOptions. You should see Contacts in the
lower
pane.
If you don't, you should be able to add it.
--
Brian Tillman