Error: could not find a contact with this e-mail address

Well maybe I need to use categories to get the functionality I am looking
for. Say you are trying to organize all your contacts into vendors, clients,
etc. The folders are not a good way to do it because you won't be able to
look them up when a new message comes in. ?

"Russ Valentine [MVP-Outlook]" wrote:

Behaving as designed. Contact Lookup and autoresolution will function
normally with the next message you receive from that recipient. The "Find"
function requires you to designate the Folder to be searched.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
BTW: Yes, I am R clicking after I have deliberately moved the contact into
the new subfolder.

"lee" wrote:

It appears if I change the "Search In" folder to the new subfolder. It
does
not find it if I leave the "Search In" set to "Contacts".

"Russ Valentine [MVP-Outlook]" wrote:

Wait. You're R clicking on the address in an email _after_ you
deliberately
moved the Contact to which it resolved? I would expect that behavior.
Search for the Contact. Does it appear? If so, Outlook is working.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I removed and re-added the address book and that did not fix it. Have
you
tried to verify the symptom by:
1) Create a subfolder say "NewSub", set it to "Show this folder as
an
e-mail address book"
2) take an email in your inbox and rightclick the name and and
select Add
to Outlook Contacts. This puts it in your top level folder
"Contacts".
3) Then go to your Contacts and drag the added contact from the top
level
folder to "NewSub"
4) Go back to the original email message and rightclick the name and
select
Lookup Outlook Contact.
5) I still get "Could not find a contact with this e-mail address"



"Russ Valentine [MVP-Outlook]" wrote:

If you did so correctly, Outlook would find the Contact. If it
can't, you
need to reset the Outlook Address Book service by removing it from
your
profile, restarting Outlook, and adding it back. Restart again.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
news Yes. Thanks.

"Russ Valentine [MVP-Outlook]" wrote:

Did you enable the subfolder as an email address book?
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I have Outlook 2003, running standalone on a PC. I have created
a
secondary
contacts folder so store specific contacts. I moved( dragged
and
dropped
)some of my contacts to the subfolder. Now the problem is if
I:
1) open an email message
2) right-click the "From:" email address:
3) select "Lookup Outlook Contact"
4) I get the error: "could not find a contact with this e-mail
address"
Even though this contact exists in the sub folder.

What gives?

Not so. Contact Lookup will work just fine. What you are doing is not a real
world scenario: going back to an outdated email message and expecting
Contact Lookup to work after you moved the Contact record to which it was
linked.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Well maybe I need to use categories to get the functionality I am looking
for. Say you are trying to organize all your contacts into vendors,
clients,
etc. The folders are not a good way to do it because you won't be able to
look them up when a new message comes in. ?

"Russ Valentine [MVP-Outlook]" wrote:

Behaving as designed. Contact Lookup and autoresolution will function
normally with the next message you receive from that recipient. The
"Find"
function requires you to designate the Folder to be searched.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
BTW: Yes, I am R clicking after I have deliberately moved the contact
into
the new subfolder.

"lee" wrote:

It appears if I change the "Search In" folder to the new subfolder.
It
does
not find it if I leave the "Search In" set to "Contacts".

"Russ Valentine [MVP-Outlook]" wrote:

Wait. You're R clicking on the address in an email _after_ you
deliberately
moved the Contact to which it resolved? I would expect that
behavior.
Search for the Contact. Does it appear? If so, Outlook is working.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I removed and re-added the address book and that did not fix it.
Have
you
tried to verify the symptom by:
1) Create a subfolder say "NewSub", set it to "Show this folder
as
an
e-mail address book"
2) take an email in your inbox and rightclick the name and and
select Add
to Outlook Contacts. This puts it in your top level folder
"Contacts".
3) Then go to your Contacts and drag the added contact from the
top
level
folder to "NewSub"
4) Go back to the original email message and rightclick the name
and
select
Lookup Outlook Contact.
5) I still get "Could not find a contact with this e-mail address"



"Russ Valentine [MVP-Outlook]" wrote:

If you did so correctly, Outlook would find the Contact. If it
can't, you
need to reset the Outlook Address Book service by removing it
from
your
profile, restarting Outlook, and adding it back. Restart again.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
news Yes. Thanks.

"Russ Valentine [MVP-Outlook]" wrote:

Did you enable the subfolder as an email address book?
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I have Outlook 2003, running standalone on a PC. I have
created
a
secondary
contacts folder so store specific contacts. I moved(
dragged
and
dropped
)some of my contacts to the subfolder. Now the problem is
if
I:
1) open an email message
2) right-click the "From:" email address:
3) select "Lookup Outlook Contact"
4) I get the error: "could not find a contact with this
e-mail
address"
Even though this contact exists in the sub folder.

What gives?

Can you tell me how I can get the desired functionality?

"Russ Valentine [MVP-Outlook]" wrote:

Not so. Contact Lookup will work just fine. What you are doing is not a real
world scenario: going back to an outdated email message and expecting
Contact Lookup to work after you moved the Contact record to which it was
linked.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Well maybe I need to use categories to get the functionality I am looking
for. Say you are trying to organize all your contacts into vendors,
clients,
etc. The folders are not a good way to do it because you won't be able to
look them up when a new message comes in. ?

"Russ Valentine [MVP-Outlook]" wrote:

Behaving as designed. Contact Lookup and autoresolution will function
normally with the next message you receive from that recipient. The
"Find"
function requires you to designate the Folder to be searched.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
BTW: Yes, I am R clicking after I have deliberately moved the contact
into
the new subfolder.

"lee" wrote:

It appears if I change the "Search In" folder to the new subfolder.
It
does
not find it if I leave the "Search In" set to "Contacts".

"Russ Valentine [MVP-Outlook]" wrote:

Wait. You're R clicking on the address in an email _after_ you
deliberately
moved the Contact to which it resolved? I would expect that
behavior.
Search for the Contact. Does it appear? If so, Outlook is working.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I removed and re-added the address book and that did not fix it.
Have
you
tried to verify the symptom by:
1) Create a subfolder say "NewSub", set it to "Show this folder
as
an
e-mail address book"
2) take an email in your inbox and rightclick the name and and
select Add
to Outlook Contacts. This puts it in your top level folder
"Contacts".
3) Then go to your Contacts and drag the added contact from the
top
level
folder to "NewSub"
4) Go back to the original email message and rightclick the name
and
select
Lookup Outlook Contact.
5) I still get "Could not find a contact with this e-mail address"



"Russ Valentine [MVP-Outlook]" wrote:

If you did so correctly, Outlook would find the Contact. If it
can't, you
need to reset the Outlook Address Book service by removing it
from
your
profile, restarting Outlook, and adding it back. Restart again.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
news Yes. Thanks.

"Russ Valentine [MVP-Outlook]" wrote:

Did you enable the subfolder as an email address book?
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I have Outlook 2003, running standalone on a PC. I have
created
a
secondary
contacts folder so store specific contacts. I moved(
dragged
and
dropped
)some of my contacts to the subfolder. Now the problem is
if
I:
1) open an email message
2) right-click the "From:" email address:
3) select "Lookup Outlook Contact"
4) I get the error: "could not find a contact with this
e-mail
address"
Even though this contact exists in the sub folder.

What gives?

State what that is and what I haven't answered already.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Can you tell me how I can get the desired functionality?

"Russ Valentine [MVP-Outlook]" wrote:

Not so. Contact Lookup will work just fine. What you are doing is not a
real
world scenario: going back to an outdated email message and expecting
Contact Lookup to work after you moved the Contact record to which it was
linked.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Well maybe I need to use categories to get the functionality I am
looking
for. Say you are trying to organize all your contacts into vendors,
clients,
etc. The folders are not a good way to do it because you won't be able
to
look them up when a new message comes in. ?

"Russ Valentine [MVP-Outlook]" wrote:

Behaving as designed. Contact Lookup and autoresolution will function
normally with the next message you receive from that recipient. The
"Find"
function requires you to designate the Folder to be searched.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
BTW: Yes, I am R clicking after I have deliberately moved the
contact
into
the new subfolder.

"lee" wrote:

It appears if I change the "Search In" folder to the new subfolder.
It
does
not find it if I leave the "Search In" set to "Contacts".

"Russ Valentine [MVP-Outlook]" wrote:

Wait. You're R clicking on the address in an email _after_ you
deliberately
moved the Contact to which it resolved? I would expect that
behavior.
Search for the Contact. Does it appear? If so, Outlook is
working.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I removed and re-added the address book and that did not fix it.
Have
you
tried to verify the symptom by:
1) Create a subfolder say "NewSub", set it to "Show this
folder
as
an
e-mail address book"
2) take an email in your inbox and rightclick the name and and
select Add
to Outlook Contacts. This puts it in your top level folder
"Contacts".
3) Then go to your Contacts and drag the added contact from the
top
level
folder to "NewSub"
4) Go back to the original email message and rightclick the
name
and
select
Lookup Outlook Contact.
5) I still get "Could not find a contact with this e-mail
address"



"Russ Valentine [MVP-Outlook]" wrote:

If you did so correctly, Outlook would find the Contact. If it
can't, you
need to reset the Outlook Address Book service by removing it
from
your
profile, restarting Outlook, and adding it back. Restart
again.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
news Yes. Thanks.

"Russ Valentine [MVP-Outlook]" wrote:

Did you enable the subfolder as an email address book?
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I have Outlook 2003, running standalone on a PC. I have
created
a
secondary
contacts folder so store specific contacts. I moved(
dragged
and
dropped
)some of my contacts to the subfolder. Now the problem
is
if
I:
1) open an email message
2) right-click the "From:" email address:
3) select "Lookup Outlook Contact"
4) I get the error: "could not find a contact with this
e-mail
address"
Even though this contact exists in the sub folder.

What gives?

The functionality I am looking for is: I have two types of contacts, Clients
and general(vendors, personal). The “General�, can just stay lumped under
Contacts, I don’t need to segregate them. The Clients I want in their own
subfolder so I can quickly view them and their properties.

So let’s say a new client sends me an email:
1) I add him to my contacts
2) After this if I right click a new message from him, I can look him up.
Obviously.
3) But I really want him in that Client folder.
4) So if I move him to Clients, when a new msg from him comes in, if I
r-click him, it will not find him.
5) I understand I can go use the Find function, but this takes more time
than the simple rclick lookup.
6) Now you have stated before that the issue is that I am moving(breaking) a
contact to which the email is link. I don’t think that is how outlook is
programmed. I think the real problem is that outlook, on an rclick/lookup,
does not check subfolders. I believe I have verified this by creating a
contact directly in the subfolder and attempting to look him up via rclick,
without ever having dragged and drop him(breaking the link). I get the error
that it can’t find the contact.





"Russ Valentine [MVP-Outlook]" wrote:

State what that is and what I haven't answered already.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Can you tell me how I can get the desired functionality?

"Russ Valentine [MVP-Outlook]" wrote:

Not so. Contact Lookup will work just fine. What you are doing is not a
real
world scenario: going back to an outdated email message and expecting
Contact Lookup to work after you moved the Contact record to which it was
linked.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Well maybe I need to use categories to get the functionality I am
looking
for. Say you are trying to organize all your contacts into vendors,
clients,
etc. The folders are not a good way to do it because you won't be able
to
look them up when a new message comes in. ?

"Russ Valentine [MVP-Outlook]" wrote:

Behaving as designed. Contact Lookup and autoresolution will function
normally with the next message you receive from that recipient. The
"Find"
function requires you to designate the Folder to be searched.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
BTW: Yes, I am R clicking after I have deliberately moved the
contact
into
the new subfolder.

"lee" wrote:

It appears if I change the "Search In" folder to the new subfolder.
It
does
not find it if I leave the "Search In" set to "Contacts".

"Russ Valentine [MVP-Outlook]" wrote:

Wait. You're R clicking on the address in an email _after_ you
deliberately
moved the Contact to which it resolved? I would expect that
behavior.
Search for the Contact. Does it appear? If so, Outlook is
working.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I removed and re-added the address book and that did not fix it.
Have
you
tried to verify the symptom by:
1) Create a subfolder say "NewSub", set it to "Show this
folder
as
an
e-mail address book"
2) take an email in your inbox and rightclick the name and and
select Add
to Outlook Contacts. This puts it in your top level folder
"Contacts".
3) Then go to your Contacts and drag the added contact from the
top
level
folder to "NewSub"
4) Go back to the original email message and rightclick the
name
and
select
Lookup Outlook Contact.
5) I still get "Could not find a contact with this e-mail
address"



"Russ Valentine [MVP-Outlook]" wrote:

If you did so correctly, Outlook would find the Contact. If it
can't, you
need to reset the Outlook Address Book service by removing it
from
your
profile, restarting Outlook, and adding it back. Restart
again.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
news Yes. Thanks.

"Russ Valentine [MVP-Outlook]" wrote:

Did you enable the subfolder as an email address book?
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I have Outlook 2003, running standalone on a PC. I have
created
a
secondary
contacts folder so store specific contacts. I moved(
dragged
and
dropped
)some of my contacts to the subfolder. Now the problem
is
if
I:
1) open an email message
2) right-click the "From:" email address:
3) select "Lookup Outlook Contact"
4) I get the error: "could not find a contact with this
e-mail
address"
Even though this contact exists in the sub folder.

What gives?

As I said, Contact Lookup checks subfolders if the subfolder is properly
configured and if Outlook does not find a match in the main folder. If it
finds a match, it stops looking.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
The functionality I am looking for is: I have two types of contacts,
Clients
and general(vendors, personal). The “General�, can just stay lumped under
Contacts, I don’t need to segregate them. The Clients I want in their own
subfolder so I can quickly view them and their properties.

So let’s say a new client sends me an email:
1) I add him to my contacts
2) After this if I right click a new message from him, I can look him up.
Obviously.
3) But I really want him in that Client folder.
4) So if I move him to Clients, when a new msg from him comes in, if I
r-click him, it will not find him.
5) I understand I can go use the Find function, but this takes more time
than the simple rclick lookup.
6) Now you have stated before that the issue is that I am moving(breaking)
a
contact to which the email is link. I don’t think that is how outlook is
programmed. I think the real problem is that outlook, on an
rclick/lookup,
does not check subfolders. I believe I have verified this by creating a
contact directly in the subfolder and attempting to look him up via
rclick,
without ever having dragged and drop him(breaking the link). I get the
error
that it can’t find the contact.





"Russ Valentine [MVP-Outlook]" wrote:

State what that is and what I haven't answered already.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Can you tell me how I can get the desired functionality?

"Russ Valentine [MVP-Outlook]" wrote:

Not so. Contact Lookup will work just fine. What you are doing is not
a
real
world scenario: going back to an outdated email message and expecting
Contact Lookup to work after you moved the Contact record to which it
was
linked.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Well maybe I need to use categories to get the functionality I am
looking
for. Say you are trying to organize all your contacts into vendors,
clients,
etc. The folders are not a good way to do it because you won't be
able
to
look them up when a new message comes in. ?

"Russ Valentine [MVP-Outlook]" wrote:

Behaving as designed. Contact Lookup and autoresolution will
function
normally with the next message you receive from that recipient. The
"Find"
function requires you to designate the Folder to be searched.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
BTW: Yes, I am R clicking after I have deliberately moved the
contact
into
the new subfolder.

"lee" wrote:

It appears if I change the "Search In" folder to the new
subfolder.
It
does
not find it if I leave the "Search In" set to "Contacts".

"Russ Valentine [MVP-Outlook]" wrote:

Wait. You're R clicking on the address in an email _after_ you
deliberately
moved the Contact to which it resolved? I would expect that
behavior.
Search for the Contact. Does it appear? If so, Outlook is
working.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I removed and re-added the address book and that did not fix
it.
Have
you
tried to verify the symptom by:
1) Create a subfolder say "NewSub", set it to "Show this
folder
as
an
e-mail address book"
2) take an email in your inbox and rightclick the name and
and
select Add
to Outlook Contacts. This puts it in your top level folder
"Contacts".
3) Then go to your Contacts and drag the added contact from
the
top
level
folder to "NewSub"
4) Go back to the original email message and rightclick the
name
and
select
Lookup Outlook Contact.
5) I still get "Could not find a contact with this e-mail
address"



"Russ Valentine [MVP-Outlook]" wrote:

If you did so correctly, Outlook would find the Contact. If
it
can't, you
need to reset the Outlook Address Book service by removing
it
from
your
profile, restarting Outlook, and adding it back. Restart
again.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
news Yes. Thanks.

"Russ Valentine [MVP-Outlook]" wrote:

Did you enable the subfolder as an email address book?
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I have Outlook 2003, running standalone on a PC. I
have
created
a
secondary
contacts folder so store specific contacts. I moved(
dragged
and
dropped
)some of my contacts to the subfolder. Now the
problem
is
if
I:
1) open an email message
2) right-click the "From:" email address:
3) select "Lookup Outlook Contact"
4) I get the error: "could not find a contact with
this
e-mail
address"
Even though this contact exists in the sub folder.

What gives?

I guess I don't understand, I have tried everything you stated thus far. "Did
you enable the subfolder as an email address book?" and removing and
readding...

I have seen no evidence that Outlook will check a subfolder on a "Lookup".


"Russ Valentine [MVP-Outlook]" wrote:

As I said, Contact Lookup checks subfolders if the subfolder is properly
configured and if Outlook does not find a match in the main folder. If it
finds a match, it stops looking.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
The functionality I am looking for is: I have two types of contacts,
Clients
and general(vendors, personal). The “General�, can just stay lumped under
Contacts, I don’t need to segregate them. The Clients I want in their own
subfolder so I can quickly view them and their properties.

So let’s say a new client sends me an email:
1) I add him to my contacts
2) After this if I right click a new message from him, I can look him up.
Obviously.
3) But I really want him in that Client folder.
4) So if I move him to Clients, when a new msg from him comes in, if I
r-click him, it will not find him.
5) I understand I can go use the Find function, but this takes more time
than the simple rclick lookup.
6) Now you have stated before that the issue is that I am moving(breaking)
a
contact to which the email is link. I don’t think that is how outlook is
programmed. I think the real problem is that outlook, on an
rclick/lookup,
does not check subfolders. I believe I have verified this by creating a
contact directly in the subfolder and attempting to look him up via
rclick,
without ever having dragged and drop him(breaking the link). I get the
error
that it can’t find the contact.





"Russ Valentine [MVP-Outlook]" wrote:

State what that is and what I haven't answered already.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Can you tell me how I can get the desired functionality?

"Russ Valentine [MVP-Outlook]" wrote:

Not so. Contact Lookup will work just fine. What you are doing is not
a
real
world scenario: going back to an outdated email message and expecting
Contact Lookup to work after you moved the Contact record to which it
was
linked.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
Well maybe I need to use categories to get the functionality I am
looking
for. Say you are trying to organize all your contacts into vendors,
clients,
etc. The folders are not a good way to do it because you won't be
able
to
look them up when a new message comes in. ?

"Russ Valentine [MVP-Outlook]" wrote:

Behaving as designed. Contact Lookup and autoresolution will
function
normally with the next message you receive from that recipient. The
"Find"
function requires you to designate the Folder to be searched.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
BTW: Yes, I am R clicking after I have deliberately moved the
contact
into
the new subfolder.

"lee" wrote:

It appears if I change the "Search In" folder to the new
subfolder.
It
does
not find it if I leave the "Search In" set to "Contacts".

"Russ Valentine [MVP-Outlook]" wrote:

Wait. You're R clicking on the address in an email _after_ you
deliberately
moved the Contact to which it resolved? I would expect that
behavior.
Search for the Contact. Does it appear? If so, Outlook is
working.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I removed and re-added the address book and that did not fix
it.
Have
you
tried to verify the symptom by:
1) Create a subfolder say "NewSub", set it to "Show this
folder
as
an
e-mail address book"
2) take an email in your inbox and rightclick the name and
and
select Add
to Outlook Contacts. This puts it in your top level folder
"Contacts".
3) Then go to your Contacts and drag the added contact from
the
top
level
folder to "NewSub"
4) Go back to the original email message and rightclick the
name
and
select
Lookup Outlook Contact.
5) I still get "Could not find a contact with this e-mail
address"



"Russ Valentine [MVP-Outlook]" wrote:

If you did so correctly, Outlook would find the Contact. If
it
can't, you
need to reset the Outlook Address Book service by removing
it
from
your
profile, restarting Outlook, and adding it back. Restart
again.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
news Yes. Thanks.

"Russ Valentine [MVP-Outlook]" wrote:

Did you enable the subfolder as an email address book?
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I have Outlook 2003, running standalone on a PC. I
have
created
a
secondary
contacts folder so store specific contacts. I moved(
dragged
and
dropped
)some of my contacts to the subfolder. Now the
problem
is
if
I:
1) open an email message
2) right-click the "From:" email address:
3) select "Lookup Outlook Contact"
4) I get the error: "could not find a contact with
this
e-mail
address"
Even though this contact exists in the sub folder.

What gives?

lee wrote:

I guess I don't understand, I have tried everything you stated thus
far. "Did you enable the subfolder as an email address book?" and
removing and readding...

I have seen no evidence that Outlook will check a subfolder on a
"Lookup".

Right-click ANY folder holding Contacts items, choose Properties, and there
will be an Outlook Address Book tab. On that tab will be a check box
labeled "Show this fodler as an e-mail Address Book". Checking this box
makes the folder available for reference by the Address Book service. In
the address book, click ing ToolsOptions allows you to specify in which
order the folders will be handled.
--
Brian Tillman

I tried this to no avail.

Has anyone actually tried to recreate/simulate my symptom as I have
described it?

"Brian Tillman" wrote:

lee wrote:

I guess I don't understand, I have tried everything you stated thus
far. "Did you enable the subfolder as an email address book?" and
removing and readding...

I have seen no evidence that Outlook will check a subfolder on a
"Lookup".

Right-click ANY folder holding Contacts items, choose Properties, and there
will be an Outlook Address Book tab. On that tab will be a check box
labeled "Show this fodler as an e-mail Address Book". Checking this box
makes the folder available for reference by the Address Book service. In
the address book, click ing ToolsOptions allows you to specify in which
order the folders will be handled.
--
Brian Tillman

Yes. Of course. And I also explained it. You are trying something no one
would really do. First you do an Outlook Lookup from an existing mail
message. Then you deliberately move the contact to which that resolution was
linked and expect Outlook still to find it when you try the lookup again
from that same message. Outlook cann't do that until you reset the address
book service. After that, it finds it every time without fail.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I tried this to no avail.

Has anyone actually tried to recreate/simulate my symptom as I have
described it?

"Brian Tillman" wrote:

lee wrote:

I guess I don't understand, I have tried everything you stated thus
far. "Did you enable the subfolder as an email address book?" and
removing and readding...

I have seen no evidence that Outlook will check a subfolder on a
"Lookup".

Right-click ANY folder holding Contacts items, choose Properties, and
there
will be an Outlook Address Book tab. On that tab will be a check box
labeled "Show this fodler as an e-mail Address Book". Checking this box
makes the folder available for reference by the Address Book service. In
the address book, click ing ToolsOptions allows you to specify in which
order the folders will be handled.
--
Brian Tillman