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#11
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How do I use Contacts as Address Book?
Stan W. wrote:
Brian, you have totally lost me. From Milly's instructions. Tools Options Mail setup Accounts Directory View or Change opens email accounts, so what is ment by "ensure the address book service is installed?" ToolsOptionsMail SetupE-mail AccountsView or change existing directories or address booksNext or. just a little more simply, ToolsE-mail AccountsView or change existing directories or address booksNext is the path you should take. If the Outlook Address Book service is not in your mail profile, click Add, select the Additional Address Books radio button, click Next, select Outlook Address Book, click Next, then Finish. Stop and restart Outlook. Then right-click your Contacts folder, choose Properties, select the Outlook Address Book tab, and make sure the box labeled "Show this folder as an e-mail Address Book" is checked. -- Brian Tillman |
#12
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How do I use Contacts as Address Book?
Brian,
O/K, I was able to follow the last communication. Outlook Address Book was already in the mail profile. After right-clicking on Contacts Folder etc. "Show this folder as an e-mail Address Book" was already checked. When I go to send an e-mail or click on the address book icon in the Navigation Bar (in Outlook 2003) an empty address book opens. In the "Show names from the:" area in the address book, there are five options, all of which are empty. Thanks, Stan W. "Brian Tillman" wrote: Stan W. wrote: Brian, you have totally lost me. From Milly's instructions. Tools Options Mail setup Accounts Directory View or Change opens email accounts, so what is ment by "ensure the address book service is installed?" ToolsOptionsMail SetupE-mail AccountsView or change existing directories or address booksNext or. just a little more simply, ToolsE-mail AccountsView or change existing directories or address booksNext is the path you should take. If the Outlook Address Book service is not in your mail profile, click Add, select the Additional Address Books radio button, click Next, select Outlook Address Book, click Next, then Finish. Stop and restart Outlook. Then right-click your Contacts folder, choose Properties, select the Outlook Address Book tab, and make sure the box labeled "Show this folder as an e-mail Address Book" is checked. -- Brian Tillman |
#13
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How do I use Contacts as Address Book?
Stan W. wrote:
Brian, O/K, I was able to follow the last communication. Outlook Address Book was already in the mail profile. After right-clicking on Contacts Folder etc. "Show this folder as an e-mail Address Book" was already checked. When I go to send an e-mail or click on the address book icon in the Navigation Bar (in Outlook 2003) an empty address book opens. In the "Show names from the:" area in the address book, there are five options, all of which are empty. Click ToolsE-mail AccountsView or change existing directories or address booksNext. Select the Outlook Address Book and click Change. Remove the bogus folders there. -- Brian Tillman |
#14
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How do I use Contacts as Address Book?
I have removed the "bogus" folders from Outlook Address Book.
I now right click on Contacts folder Properties Outlook Address Book "Show this folder as an e-mail Address Book" is greyed out and will not accept a check. Stan W. "Brian Tillman" wrote: Stan W. wrote: Brian, O/K, I was able to follow the last communication. Outlook Address Book was already in the mail profile. After right-clicking on Contacts Folder etc. "Show this folder as an e-mail Address Book" was already checked. When I go to send an e-mail or click on the address book icon in the Navigation Bar (in Outlook 2003) an empty address book opens. In the "Show names from the:" area in the address book, there are five options, all of which are empty. Click ToolsE-mail AccountsView or change existing directories or address booksNext. Select the Outlook Address Book and click Change. Remove the bogus folders there. -- Brian Tillman |
#15
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How do I use Contacts as Address Book?
Stan W. wrote:
I have removed the "bogus" folders from Outlook Address Book. I now right click on Contacts folder Properties Outlook Address Book "Show this folder as an e-mail Address Book" is greyed out and will not accept a check. Then you need to completely remove the Outlook Address Book service from the mail profile, stop and restart Outlook, and add it back in. -- Brian Tillman |
#16
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How do I use Contacts as Address Book?
Brian,
I am experiencing some difficulty reading minds via the internet. Please explain your last instruction fully. Stan W. "Brian Tillman" wrote: Stan W. wrote: I have removed the "bogus" folders from Outlook Address Book. I now right click on Contacts folder Properties Outlook Address Book "Show this folder as an e-mail Address Book" is greyed out and will not accept a check. Then you need to completely remove the Outlook Address Book service from the mail profile, stop and restart Outlook, and add it back in. -- Brian Tillman |
#17
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How do I use Contacts as Address Book?
Stan W. wrote:
I am experiencing some difficulty reading minds via the internet. Please explain your last instruction fully. You have been in the mail profile several times now and have seen where the Outlook Address Book service is defined. Surely you're able to visit it once again and look at the buttons you see while you're there, since you haven't looked at them the other times. Here it is one more time in lurid detail. Click ToolsE-mail AccountsView or change existing directories or address booksNext. Select the Outlook Address Book and click Remove. Click Finish. Stop and restart Outlook Click ToolsE-mail AccountsAdd a new directory or address bookNext. Select Additional Address Books. Click Next. Select Outlook Address Book, click Next, then Finish. Stop and restart Outlook. Now you should be able to click the "Show this folder as an e-mail Address Book" check box on the Contacts folder properties pages. -- Brian Tillman |
#18
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How do I use Contacts as Address Book?
I have followed through and set everything as you have said. "Show this
folder as an e-mail Address Book" is checked. I can go to Mail Click on Address Book in the task bar and a blank Address Book opens, the original problem seven days ago. I have closed Outlook down, I have closed the computer down, restarted both -- no change. Stan W. "Brian Tillman" wrote: Stan W. wrote: I am experiencing some difficulty reading minds via the internet. Please explain your last instruction fully. You have been in the mail profile several times now and have seen where the Outlook Address Book service is defined. Surely you're able to visit it once again and look at the buttons you see while you're there, since you haven't looked at them the other times. Here it is one more time in lurid detail. Click ToolsE-mail AccountsView or change existing directories or address booksNext. Select the Outlook Address Book and click Remove. Click Finish. Stop and restart Outlook Click ToolsE-mail AccountsAdd a new directory or address bookNext. Select Additional Address Books. Click Next. Select Outlook Address Book, click Next, then Finish. Stop and restart Outlook. Now you should be able to click the "Show this folder as an e-mail Address Book" check box on the Contacts folder properties pages. -- Brian Tillman |
#19
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How do I use Contacts as Address Book?
Stan W. wrote:
I have followed through and set everything as you have said. "Show this folder as an e-mail Address Book" is checked. I can go to Mail Click on Address Book in the task bar and a blank Address Book opens, the original problem seven days ago. I have closed Outlook down, I have closed the computer down, restarted both -- no change. As I cannot see your computer, I'm afraid the only suggestion I have left it to start afresh with a new mail profile, adding in your existing PST and redefiniing your accounts. This will allow you start completely from scratch with the services in the profile. Beyond that, I can't suggest anything else. -- Brian Tillman |
#20
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How do I use Contacts as Address Book?
In the Address Book, what entries do you see in the Show Names From list.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Stan W." wrote in message ... I have followed through and set everything as you have said. "Show this folder as an e-mail Address Book" is checked. I can go to Mail Click on Address Book in the task bar and a blank Address Book opens, the original problem seven days ago. I have closed Outlook down, I have closed the computer down, restarted both -- no change. Stan W. "Brian Tillman" wrote: Stan W. wrote: I am experiencing some difficulty reading minds via the internet. Please explain your last instruction fully. You have been in the mail profile several times now and have seen where the Outlook Address Book service is defined. Surely you're able to visit it once again and look at the buttons you see while you're there, since you haven't looked at them the other times. Here it is one more time in lurid detail. Click ToolsE-mail AccountsView or change existing directories or address booksNext. Select the Outlook Address Book and click Remove. Click Finish. Stop and restart Outlook Click ToolsE-mail AccountsAdd a new directory or address bookNext. Select Additional Address Books. Click Next. Select Outlook Address Book, click Next, then Finish. Stop and restart Outlook. Now you should be able to click the "Show this folder as an e-mail Address Book" check box on the Contacts folder properties pages. -- Brian Tillman |
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