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#1
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Windows XP Dax
Have DSL fax modem and regular modem.
The regular modem is hooked up on the filter side of the line where the voice hooks into the line. Sending. When sending Fax All works well until it is time for the answering machine toe fax. Then get no answer error. Receiving: Ok When rec. faxes. the line rings and then when the computer is supposed to answer it cuts off. No will rec. OK is this DSL interference and is there a way around it. |
#2
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Windows XP Dax
More likely it is incompatibility with your analog modem. I see it all the
time. Unfortunately, Windows XP Fax has proven to be incompatible with many common modems and drivers, particularly older ones, even if the manufacturers claim they are "compatible" with Windows XP. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you first try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie. These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers. -- Russ Valentine [MVP-Outlook] "R. W. Gerling" wrote in message ... Have DSL fax modem and regular modem. The regular modem is hooked up on the filter side of the line where the voice hooks into the line. Sending. When sending Fax All works well until it is time for the answering machine toe fax. Then get no answer error. Receiving: Ok When rec. faxes. the line rings and then when the computer is supposed to answer it cuts off. No will rec. OK is this DSL interference and is there a way around it. |
#3
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Windows XP Dax
Is this the same problem as not being able to receive a fax when I have a digital answering machine on the same line? I've tried multiple ways of configuring the number of rings to answer on each device - 4 on each, 3 on fax/4 on answering machine, 3 on answering machine/4 on fax... No configuration seems to abate the competition between the two devices. Neither seem to recognize the difference between fax and voice calls. Is there a setting I need to fix, or is this hopeless? Thanks. Russ Valentine [MVP-Outlook] wrote: *More likely it is incompatibility with your analog modem. I see it all the time. Unfortunately, Windows XP Fax has proven to be incompatible with many common modems and drivers, particularly older ones, even if the manufacturers claim they are "compatible" with Windows XP. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you first try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie. These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers. -- Russ Valentine [MVP-Outlook] "R. W. Gerling" wrote in message ... Have DSL fax modem and regular modem. The regular modem is hooked up on the filter side of the line where the voice hooks into the line. Sending. When sending Fax All works well until it is time for the answering machine toe fax. Then get no answer error. Receiving: Ok When rec. faxes. the line rings and then when the computer is supposed to answer it cuts off. No will rec. OK is this DSL interference and is there a way around it. * -- kellkennus ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message827676.html |
#4
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Windows XP Dax
Is this the same problem as not being able to receive a fax when I have a digital answering machine on the same line? I've tried multiple ways of configuring the number of rings to answer on each device - 4 on each, 3 on fax/4 on answering machine, 3 on answering machine/4 on fax... No configuration seems to abate the competition between the two devices. Neither seem to recognize the difference between fax and voice calls. Is there a setting I need to fix, or is this hopeless? Thanks. Russ Valentine [MVP-Outlook] wrote: *More likely it is incompatibility with your analog modem. I see it all the time. Unfortunately, Windows XP Fax has proven to be incompatible with many common modems and drivers, particularly older ones, even if the manufacturers claim they are "compatible" with Windows XP. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you first try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie. These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers. -- Russ Valentine [MVP-Outlook] "R. W. Gerling" wrote in message ... Have DSL fax modem and regular modem. The regular modem is hooked up on the filter side of the line where the voice hooks into the line. Sending. When sending Fax All works well until it is time for the answering machine toe fax. Then get no answer error. Receiving: Ok When rec. faxes. the line rings and then when the computer is supposed to answer it cuts off. No will rec. OK is this DSL interference and is there a way around it. * -- kellkennus ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message827676.html |
#5
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Windows XP Dax
No. Different issue.
Distinctive Ring is not supported by Windows XP. Therefore, Windows XP Fax will answer every incoming call it receives. The alternative is to install an external switching device to your phone line. You can find some he http://www.youcansave.com/switchboard.html Emerson Switchboard http://www.command-comm.com/phone_line_products.html ComSwitch® -- Russ Valentine [MVP-Outlook] "kellkennus" wrote in message ... Is this the same problem as not being able to receive a fax when I have a digital answering machine on the same line? I've tried multiple ways of configuring the number of rings to answer on each device - 4 on each, 3 on fax/4 on answering machine, 3 on answering machine/4 on fax... No configuration seems to abate the competition between the two devices. Neither seem to recognize the difference between fax and voice calls. Is there a setting I need to fix, or is this hopeless? Thanks. Russ Valentine [MVP-Outlook] wrote: *More likely it is incompatibility with your analog modem. I see it all the time. Unfortunately, Windows XP Fax has proven to be incompatible with many common modems and drivers, particularly older ones, even if the manufacturers claim they are "compatible" with Windows XP. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you first try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie. These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers. -- Russ Valentine [MVP-Outlook] "R. W. Gerling" wrote in message ... Have DSL fax modem and regular modem. The regular modem is hooked up on the filter side of the line where the voice hooks into the line. Sending. When sending Fax All works well until it is time for the answering machine toe fax. Then get no answer error. Receiving: Ok When rec. faxes. the line rings and then when the computer is supposed to answer it cuts off. No will rec. OK is this DSL interference and is there a way around it. * -- kellkennus ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message827676.html |
#6
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Windows XP Dax
No. Different issue.
Distinctive Ring is not supported by Windows XP. Therefore, Windows XP Fax will answer every incoming call it receives. The alternative is to install an external switching device to your phone line. You can find some he http://www.youcansave.com/switchboard.html Emerson Switchboard http://www.command-comm.com/phone_line_products.html ComSwitch® -- Russ Valentine [MVP-Outlook] "kellkennus" wrote in message ... Is this the same problem as not being able to receive a fax when I have a digital answering machine on the same line? I've tried multiple ways of configuring the number of rings to answer on each device - 4 on each, 3 on fax/4 on answering machine, 3 on answering machine/4 on fax... No configuration seems to abate the competition between the two devices. Neither seem to recognize the difference between fax and voice calls. Is there a setting I need to fix, or is this hopeless? Thanks. Russ Valentine [MVP-Outlook] wrote: *More likely it is incompatibility with your analog modem. I see it all the time. Unfortunately, Windows XP Fax has proven to be incompatible with many common modems and drivers, particularly older ones, even if the manufacturers claim they are "compatible" with Windows XP. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you first try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie. These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers. -- Russ Valentine [MVP-Outlook] "R. W. Gerling" wrote in message ... Have DSL fax modem and regular modem. The regular modem is hooked up on the filter side of the line where the voice hooks into the line. Sending. When sending Fax All works well until it is time for the answering machine toe fax. Then get no answer error. Receiving: Ok When rec. faxes. the line rings and then when the computer is supposed to answer it cuts off. No will rec. OK is this DSL interference and is there a way around it. * -- kellkennus ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message827676.html |
#7
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Windows XP Dax
Thanks, Russ. I'll check them out. Russ Valentine [MVP-Outlook] wrote: *No. Different issue. Distinctive Ring is not supported by Windows XP. Therefore, Windows XP Fax will answer every incoming call it receives. The alternative is to install an external switching device to your phone line. You can find some he http://www.youcansave.com/switchboard.html Emerson Switchboard http://www.command-comm.com/phone_line_products.html ComSwitch® -- Russ Valentine [MVP-Outlook] "kellkennus" wrote in message ... Is this the same problem as not being able to receive a fax when I have a digital answering machine on the same line? I've tried multiple ways of configuring the number of rings to answer on each device - 4 on each, 3 on fax/4 on answering machine, 3 on answering machine/4 on fax... No configuration seems to abate the competition between the two devices. Neither seem to recognize the difference between fax and voice calls. Is there a setting I need to fix, or is this hopeless? Thanks. Russ Valentine [MVP-Outlook] wrote: -- kellkennus ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message827676.html * -- kellkennus ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message827676.html |
#8
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Windows XP Dax
Thanks, Russ. I'll check them out. Russ Valentine [MVP-Outlook] wrote: *No. Different issue. Distinctive Ring is not supported by Windows XP. Therefore, Windows XP Fax will answer every incoming call it receives. The alternative is to install an external switching device to your phone line. You can find some he http://www.youcansave.com/switchboard.html Emerson Switchboard http://www.command-comm.com/phone_line_products.html ComSwitch® -- Russ Valentine [MVP-Outlook] "kellkennus" wrote in message ... Is this the same problem as not being able to receive a fax when I have a digital answering machine on the same line? I've tried multiple ways of configuring the number of rings to answer on each device - 4 on each, 3 on fax/4 on answering machine, 3 on answering machine/4 on fax... No configuration seems to abate the competition between the two devices. Neither seem to recognize the difference between fax and voice calls. Is there a setting I need to fix, or is this hopeless? Thanks. Russ Valentine [MVP-Outlook] wrote: -- kellkennus ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message827676.html * -- kellkennus ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message827676.html |
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