PowerPoint 2007 crashes when moving Pie Chart

I've been experiencing a very similar issue with PPT 2007 where it would
crash if I try to edit the graph (shape, legend, scale, etc.) while I'm also
in the process of editing the data in the popped up Excel data sheet. Even if
I tried to avoid the temptation and edit the graph one task at a time, it
would still hang from time to time. This is so annoying as I've experienced
more crash with PPT 2007 in the past week than I've crashed PPT 2003 in the
past few years!

I've checked with our IT guys and indeed was told that the only way to fix
it is to uninstall SP2. What a terrible solution...

Does the Chart Guru know when a proper solution will be out from Microsoft?

Thanks!
BSC

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're working
on it.

(I also have had problems with this bug. It's incredibly annoying. The only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint it
hangs
and I have to shut it down. ON the phone with MS now and its not getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work around
was
to edit the graphs using the format size inputs. I don't know if this is
a
great work around, but it allowed the user to finish the project without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I
click on
and move a Pie Chart within my presentation. I'm currently running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

There is a hotfix you might try:
http://www.npr.org/templates/story/s...ryId=120545671 (August 31
entry).

It's been posted at least once in this thread. Maybe some of the thread
entries are missing for you.


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"BSC" wrote in message
...
I've been experiencing a very similar issue with PPT 2007 where it would
crash if I try to edit the graph (shape, legend, scale, etc.) while I'm
also
in the process of editing the data in the popped up Excel data sheet. Even
if
I tried to avoid the temptation and edit the graph one task at a time, it
would still hang from time to time. This is so annoying as I've
experienced
more crash with PPT 2007 in the past week than I've crashed PPT 2003 in
the
past few years!

I've checked with our IT guys and indeed was told that the only way to fix
it is to uninstall SP2. What a terrible solution...

Does the Chart Guru know when a proper solution will be out from
Microsoft?

Thanks!
BSC

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're
working
on it.

(I also have had problems with this bug. It's incredibly annoying. The
only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint it
hangs
and I have to shut it down. ON the phone with MS now and its not
getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work
around
was
to edit the graphs using the format size inputs. I don't know if this
is
a
great work around, but it allowed the user to finish the project
without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I
click on
and move a Pie Chart within my presentation. I'm currently running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB
free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

Is it possible to get a timeframe on when we can expect to have this problem
resolved. It is very frustrating as in our office we mainly use Powerpoint
for creating charts. Pie charts seem to be the main cause of crashes but
occasionally it can happen from other types of charts as well.

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're working
on it.

(I also have had problems with this bug. It's incredibly annoying. The only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint it
hangs
and I have to shut it down. ON the phone with MS now and its not getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work around
was
to edit the graphs using the format size inputs. I don't know if this is
a
great work around, but it allowed the user to finish the project without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I
click on
and move a Pie Chart within my presentation. I'm currently running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

I don't understand. There's been a link to a hotfix posted at least three
times in this thread, yet people keep asking for the fix. Can y'all not see
the other responses in this thread?

Seriously -- I'm concerned that people aren't able to see the links to the
hotfix.

Here's info and a link to the hotfix again:
http://blogs.technet.com/arykhus/

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"mikloise" wrote in message
...
Is it possible to get a timeframe on when we can expect to have this
problem
resolved. It is very frustrating as in our office we mainly use Powerpoint
for creating charts. Pie charts seem to be the main cause of crashes but
occasionally it can happen from other types of charts as well.

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're
working
on it.

(I also have had problems with this bug. It's incredibly annoying. The
only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint it
hangs
and I have to shut it down. ON the phone with MS now and its not
getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work
around
was
to edit the graphs using the format size inputs. I don't know if this
is
a
great work around, but it allowed the user to finish the project
without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I
click on
and move a Pie Chart within my presentation. I'm currently running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB
free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben