Microsoft Office Enterprise 2007 Installation

I recently purchased Microsoft Office Enterprise 2007 through the Microsoft
Home Use Program (https://hup.microsoft.com/) featured by my employer. I
attempted to install it initially and it seemed to be working successfully.
However, during the install process, my power went out and my computer shut
off. When the electricity was restored, my computer started back up as
normal, and I attempted to restart the installation. It appeared to be going
successully, until about two minutes into the install process, when I
received a generic error stating that the install process could not continue.
My only option was to close, so I did. I then proceeded to delete all the
contents of "C:\Program Files\Microsoft Office" (I have no other Office
Products installed, so there was nothing I needed in that folder) as well as
to delete everything named "Microsoft Office" in the registry. After this,
the installation still could not continue, and I received the same generic
error message. I am hoping that someone has a solution.

I have gone to Microsoft's Tech Support page and looked for help there, but
I do not have $100 to spend on an email message or $260 to spend on a phone
or live chat session. I spent all of $25 on this product through the Hone Use
Program.

Thanks!

The support for Office 2007 Enterprise is free and look and open
last question

http://www.microsoft.com/licensing/s...ights/faq.mspx

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLic...3/overview.asp



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Adam" wrote in message
...
I recently purchased Microsoft Office Enterprise 2007 through the Microsoft
Home Use Program (https://hup.microsoft.com/) featured by my employer. I
attempted to install it initially and it seemed to be working successfully.
However, during the install process, my power went out and my computer shut
off. When the electricity was restored, my computer started back up as
normal, and I attempted to restart the installation. It appeared to be going
successully, until about two minutes into the install process, when I
received a generic error stating that the install process could not continue.
My only option was to close, so I did. I then proceeded to delete all the
contents of "C:\Program Files\Microsoft Office" (I have no other Office
Products installed, so there was nothing I needed in that folder) as well as
to delete everything named "Microsoft Office" in the registry. After this,
the installation still could not continue, and I received the same generic
error message. I am hoping that someone has a solution.

I have gone to Microsoft's Tech Support page and looked for help there, but
I do not have $100 to spend on an email message or $260 to spend on a phone
or live chat session. I spent all of $25 on this product through the Hone Use
Program.

Thanks!

see if anything here helps
http://support.microsoft.com/kb/928218/en-us

PS If pwr failure is a common occurrence perhaps consider a UPS

"Adam" wrote in message
...
I recently purchased Microsoft Office Enterprise 2007 through the Microsoft
Home Use Program (https://hup.microsoft.com/) featured by my employer. I
attempted to install it initially and it seemed to be working
successfully.
However, during the install process, my power went out and my computer
shut
off. When the electricity was restored, my computer started back up as
normal, and I attempted to restart the installation. It appeared to be
going
successully, until about two minutes into the install process, when I
received a generic error stating that the install process could not
continue.
My only option was to close, so I did. I then proceeded to delete all the
contents of "C:\Program Files\Microsoft Office" (I have no other Office
Products installed, so there was nothing I needed in that folder) as well
as
to delete everything named "Microsoft Office" in the registry. After this,
the installation still could not continue, and I received the same generic
error message. I am hoping that someone has a solution.

I have gone to Microsoft's Tech Support page and looked for help there,
but
I do not have $100 to spend on an email message or $260 to spend on a
phone
or live chat session. I spent all of $25 on this product through the Hone
Use
Program.

Thanks!