A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Outlook Express
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

inbox msgs disappeared

Thread Tools Display Modes
Old June 18th, 2010, 05:34 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
external usenet poster
Posts: 288
Default inbox msgs disappeared

i shut down my computer improperly and lost all my inbox msgs.

i called my provider Cox Cable and they had me adjust a setting, so in the
future my msgs are saved on their server.

meanwhile, the others are gone. is there any way to recover these lost

thank you.
Old June 18th, 2010, 05:48 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen[_4_]
external usenet poster
Posts: 111
Default inbox msgs disappeared

First, while in the Inbox: View | Current View. Make sure Show All
Messages is checked and nothing else. If that does not resolve it, you
have bigger issues.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:

Why Mail Disappears:

About File Corruption:

Recovery methods:

If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the
message store), copied as bak files.

To restore a bak folder to the message store folder, first find the
location of the Message Store.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under
Start | Control Panel | Folder Options | View.

Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the
Message Store.

Open OE and, if the folder is missing, create a folder with the *exact*
same name as the bak file you want to restore but without the .bak. Eg: If
the file is Saved.bak, the new folder should be named Saved. Open the new
folder and then close OE. If the folder is there, but just empty, continue
on to the next step.

First, check if there is a bak file already in the message store. If there
is, and you removed the dbx file, go ahead and rename it to dbx.

If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open
the message store back up and change the file extension from .bak to .dbx.
Close the message store and open OE. The messages should now be back in
the folder.

If the messages are successfully restored, you can go ahead and delete the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover

And see:

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 300MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

"Marc" wrote in message
i shut down my computer improperly and lost all my inbox msgs.

i called my provider Cox Cable and they had me adjust a setting, so in
future my msgs are saved on their server.

meanwhile, the others are gone. is there any way to recover these lost

thank you.


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

All times are GMT +1. The time now is 08:41 PM.

Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Copyright 2004-2020 OfficeFrustration.
The comments are property of their posters.