Can't find product key

I have Office 2003 installed on a white box. The user information was
changed, as was the name of the machine. Now, when the new user tries to run
any Office app, a message appears that product is not installed for this
user. I guess I'll need to reinstall the software for this user, but I don't
know which key code was used for this machine. Is there a way I can
determine what product key was used when this software was installed? I
assume its somewhere in the Registry, but I don't know where to look. And
although I can launch an Office app, I cannot access the About dropdown on
any app because I get that error message about this being the wrong user.
Can anyone help me find my missing key code? Many thanks.

Try running Belarc Advisor.
http://www.belarc.com/free_download.html

--

JoAnn Paules
MVP Microsoft [Publisher]




"Acron" wrote in message
...
I have Office 2003 installed on a white box. The user information was
changed, as was the name of the machine. Now, when the new user tries to
run
any Office app, a message appears that product is not installed for this
user. I guess I'll need to reinstall the software for this user, but I
don't
know which key code was used for this machine. Is there a way I can
determine what product key was used when this software was installed? I
assume its somewhere in the Registry, but I don't know where to look. And
although I can launch an Office app, I cannot access the About dropdown on
any app because I get that error message about this being the wrong user.
Can anyone help me find my missing key code? Many thanks.

JoAnn

I did run Belarc. It couldn't identify it. When I installed the new user,
I had to reinstall XP (was having some problems with the original install).
Since the original Office install was done with the original Windows install,
the answer lies there. Incidentally, I did NOT overwrite the original XP
install, so those files still live. (A bit of foresight on my part maybe?)
Anyway, do you have any other thoughts?

Thx

Acron

"JoAnn Paules [MVP]" wrote:

Try running Belarc Advisor.
http://www.belarc.com/free_download.html

--

JoAnn Paules
MVP Microsoft [Publisher]




"Acron" wrote in message
...
I have Office 2003 installed on a white box. The user information was
changed, as was the name of the machine. Now, when the new user tries to
run
any Office app, a message appears that product is not installed for this
user. I guess I'll need to reinstall the software for this user, but I
don't
know which key code was used for this machine. Is there a way I can
determine what product key was used when this software was installed? I
assume its somewhere in the Registry, but I don't know where to look. And
although I can launch an Office app, I cannot access the About dropdown on
any app because I get that error message about this being the wrong user.
Can anyone help me find my missing key code? Many thanks.

I've heard about a program called Magic Jelly Bean Finder. You can try that
but if Belarc can't find it, I wouldn't count on that one either.

--

JoAnn Paules
MVP Microsoft [Publisher]




"Acron" wrote in message
...
JoAnn

I did run Belarc. It couldn't identify it. When I installed the new
user,
I had to reinstall XP (was having some problems with the original
install).
Since the original Office install was done with the original Windows
install,
the answer lies there. Incidentally, I did NOT overwrite the original XP
install, so those files still live. (A bit of foresight on my part maybe?)
Anyway, do you have any other thoughts?

Thx

Acron

"JoAnn Paules [MVP]" wrote:

Try running Belarc Advisor.
http://www.belarc.com/free_download.html

--

JoAnn Paules
MVP Microsoft [Publisher]




"Acron" wrote in message
...
I have Office 2003 installed on a white box. The user information was
changed, as was the name of the machine. Now, when the new user tries
to
run
any Office app, a message appears that product is not installed for
this
user. I guess I'll need to reinstall the software for this user, but I
don't
know which key code was used for this machine. Is there a way I can
determine what product key was used when this software was installed?
I
assume its somewhere in the Registry, but I don't know where to look.
And
although I can launch an Office app, I cannot access the About dropdown
on
any app because I get that error message about this being the wrong
user.
Can anyone help me find my missing key code? Many thanks.