Outlook 2003 Contacts problem- sub-form not opening for phone numb

Hello
I'm running Outlook 2003 with SP3 on XP and I've had this problem for some
time. I don't remember how/when it started.

Outlook works fine in general. However when I go into the contact form - to
edit an existing contact or to create a new one - I am unable to open the
sub-forms for phone numbers. So if I click on business..., home...,
business fax.... etc the sub-form doesn't open. I can enter the number into
the top level ok but this causes me problems with international dialling
sometimes when I sync between devices.

Can anyone suggest why these forms aren't opening for me? I get no error
messages....

Thanks

that usually happens when the telephony service is disabled.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"mking007" wrote in message
...
Hello
I'm running Outlook 2003 with SP3 on XP and I've had this problem for some
time. I don't remember how/when it started.

Outlook works fine in general. However when I go into the contact form -
to
edit an existing contact or to create a new one - I am unable to open the
sub-forms for phone numbers. So if I click on business..., home...,
business fax.... etc the sub-form doesn't open. I can enter the number
into
the top level ok but this causes me problems with international dialling
sometimes when I sync between devices.

Can anyone suggest why these forms aren't opening for me? I get no error
messages....

Thanks

Thanks very much Diane. That's fixed it :-)

Michael

"Diane Poremsky [MVP]" wrote:

that usually happens when the telephony service is disabled.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"mking007" wrote in message
...
Hello
I'm running Outlook 2003 with SP3 on XP and I've had this problem for some
time. I don't remember how/when it started.

Outlook works fine in general. However when I go into the contact form -
to
edit an existing contact or to create a new one - I am unable to open the
sub-forms for phone numbers. So if I click on business..., home...,
business fax.... etc the sub-form doesn't open. I can enter the number
into
the top level ok but this causes me problems with international dialling
sometimes when I sync between devices.

Can anyone suggest why these forms aren't opening for me? I get no error
messages....

Thanks