If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
New Contacts in Outlook Problem
Microsoft Windows XP SP2 Office 2003 I have created a new set of contacts and called it "Contacts2" in Outlook 2003. I wish to use these new set of contacts and send fax's from them, the problem is that the address book in Microsoft Fax does not show this second set of contacts? Any ideas? JB |
#2
|
|||
|
|||
Did you enable the folder as an email address book in its properties?
-- Russ Valentine [MVP-Outlook] "Joe Blogs" wrote in message ... Microsoft Windows XP SP2 Office 2003 I have created a new set of contacts and called it "Contacts2" in Outlook 2003. I wish to use these new set of contacts and send fax's from them, the problem is that the address book in Microsoft Fax does not show this second set of contacts? Any ideas? JB |
#3
|
|||
|
|||
On Fri, 18 Feb 2005 18:09:20 -0500, "Russ Valentine [MVP-Outlook]"
wrote: Did you enable the folder as an email address book in its properties? Thanks for that Russ it works fine now. We now have another problem? When the address book is used to send multiple fax's for some reason when one fax has been sent it starts to send the next fax without a pause and causes it to fail, we get an error message unable to dial this contact? Outlook then dials the next fax in the list no problem, then the next one fails? Also it would be nice to see in the sent fax's sent box the name of the company not the name of the contact. Looking at the sent fax's we just see for example John, David, john, Steve ect, even though we file the contacts to show the company names? Thanks again, JB |
#4
|
|||
|
|||
How are you entering the fax addresses and in what format are their numbers
when you see them in the To: field? The appearance of the faxes in the Sent Items folder is not configurable. -- Russ Valentine [MVP-Outlook] "Joe Blogs" wrote in message ... On Fri, 18 Feb 2005 18:09:20 -0500, "Russ Valentine [MVP-Outlook]" wrote: Did you enable the folder as an email address book in its properties? Thanks for that Russ it works fine now. We now have another problem? When the address book is used to send multiple fax's for some reason when one fax has been sent it starts to send the next fax without a pause and causes it to fail, we get an error message unable to dial this contact? Outlook then dials the next fax in the list no problem, then the next one fails? Also it would be nice to see in the sent fax's sent box the name of the company not the name of the contact. Looking at the sent fax's we just see for example John, David, john, Steve ect, even though we file the contacts to show the company names? Thanks again, JB |
#5
|
|||
|
|||
On Sat, 19 Feb 2005 05:30:39 -0500, "Russ Valentine [MVP-Outlook]"
wrote: How are you entering the fax addresses and in what format are their numbers when you see them in the To: field? The appearance of the faxes in the Sent Items folder is not configurable. I am entering the contact name in the Full Name field and the company name in the Company field, I then set the "File As" to show only the company name. When you excess the Address book it shows the name as it should "the contact name" but it also shows the "display name" as this and not what I set the file as? This then makes it difficult to recognize what fax's have been sent. Would the only work around for this be to enter the company name in the name field and not the contact name? Any ideas why every other fax fails? JB |
#6
|
|||
|
|||
I really can't answer your question without the information I requested.
You also need to clarify your question. First you said only the second fax in the list failed. Now you say every other fax fails. -- Russ Valentine [MVP-Outlook] "Joe Blogs" wrote in message ... On Sat, 19 Feb 2005 05:30:39 -0500, "Russ Valentine [MVP-Outlook]" wrote: How are you entering the fax addresses and in what format are their numbers when you see them in the To: field? The appearance of the faxes in the Sent Items folder is not configurable. I am entering the contact name in the Full Name field and the company name in the Company field, I then set the "File As" to show only the company name. When you excess the Address book it shows the name as it should "the contact name" but it also shows the "display name" as this and not what I set the file as? This then makes it difficult to recognize what fax's have been sent. Would the only work around for this be to enter the company name in the name field and not the contact name? Any ideas why every other fax fails? JB |
#7
|
|||
|
|||
On Sat, 19 Feb 2005 09:45:20 -0500, "Russ Valentine [MVP-Outlook]"
wrote: I really can't answer your question without the information I requested. You also need to clarify your question. First you said only the second fax in the list failed. Now you say every other fax fails. I have no problem with the way the Fax numbers are entered as they are entered in the correct format and are sent correctly and also use the setup dialing rules. My problem is with the way that address book displays the name of the companies contact and not the company details as I would like. If you read my first reply I said that the first fax is sent ok then the next one fails then the next one is ok and so on. JB |
#8
|
|||
|
|||
I am obviously not making myself clear.
I cannot possibly troubleshoot the fax transmission problems you are having without knowing the precise steps you are using to enter the list of fax numbers into the To: field and how they appear in that field before you click Send. Is each address clearly demarcated by a semi-colon, for example? If you are entering them from the Outlook Address Book, then it is also necessary to know the precise format of the fax number in the Contact Record and whether any dialing rules are used. -- Russ Valentine [MVP-Outlook] "Joe Blogs" wrote in message ... On Sat, 19 Feb 2005 09:45:20 -0500, "Russ Valentine [MVP-Outlook]" wrote: I really can't answer your question without the information I requested. You also need to clarify your question. First you said only the second fax in the list failed. Now you say every other fax fails. I have no problem with the way the Fax numbers are entered as they are entered in the correct format and are sent correctly and also use the setup dialing rules. My problem is with the way that address book displays the name of the companies contact and not the company details as I would like. If you read my first reply I said that the first fax is sent ok then the next one fails then the next one is ok and so on. JB |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Moving from dead computer to new one | Elbert | Installation & Setup | 20 | January 18th, 2005 01:10 PM |
Contacts are messed up | Dan | Installation & Setup | 9 | August 3rd, 2004 02:34 PM |
Outlook - Multi-user Contacts problem under XP | Jocelyn Fiorello [MVP - Outlook] | General Discussion | 4 | July 8th, 2004 11:08 AM |
Outlook error after moving from Outlook 2003 to Outlook 2002 | Navin | Installation & Setup | 0 | May 13th, 2004 01:51 PM |