Office 2003 installation on top of Office Trial version

hello,

I bought a new laptop (Sony VAio A190) with preloaded MS Office (santdard
version) for a 60 day trial. Now I just purchased Office 2003 Professional.
After installing (I opted for "typical installation") this Prof version now
when i attempt to start Office Word or Powerpoint it will ask for Product
Id...when I enter my Prof Product ID it will not recognize it as correct ID.
Howeevr I am able to use the Publisher (which is only available with Prof.
version. I could I resolve this problem. Doe sthis mean during the Prof
installation the system recognized oter componenets of Office as already
installed thus Office @003 Prof is not completely installed...except for the
components (i.e Publisher) which were NOT included in the Standard version.
Please respond with any solution to my email THanks

You should have uninstalled the trial version before installing your retail
version.

"acedoc2002" wrote:

hello,

I bought a new laptop (Sony VAio A190) with preloaded MS Office (santdard
version) for a 60 day trial. Now I just purchased Office 2003 Professional.
After installing (I opted for "typical installation") this Prof version now
when i attempt to start Office Word or Powerpoint it will ask for Product
Id...when I enter my Prof Product ID it will not recognize it as correct ID.
Howeevr I am able to use the Publisher (which is only available with Prof.
version. I could I resolve this problem. Doe sthis mean during the Prof
installation the system recognized oter componenets of Office as already
installed thus Office @003 Prof is not completely installed...except for the
components (i.e Publisher) which were NOT included in the Standard version.
Please respond with any solution to my email THanks

acedoc2002,
Have a look at this article:
http://support.microsoft.com/default...&Product=ofw2k
it may apply.

Chris Schatte

use the Office Online web based newsreader he
http://www.microsoft.com/office/comm...s/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities


"acedoc2002" wrote:

hello,

I bought a new laptop (Sony VAio A190) with preloaded MS Office (santdard
version) for a 60 day trial. Now I just purchased Office 2003 Professional.
After installing (I opted for "typical installation") this Prof version now
when i attempt to start Office Word or Powerpoint it will ask for Product
Id...when I enter my Prof Product ID it will not recognize it as correct ID.
Howeevr I am able to use the Publisher (which is only available with Prof.
version. I could I resolve this problem. Doe sthis mean during the Prof
installation the system recognized oter componenets of Office as already
installed thus Office @003 Prof is not completely installed...except for the
components (i.e Publisher) which were NOT included in the Standard version.
Please respond with any solution to my email THanks

"acedoc2002" wrote in message ...
hello,

I bought a new laptop (Sony VAio A190) with preloaded MS Office (santdard
version) for a 60 day trial. Now I just purchased Office 2003 Professional.
After installing (I opted for "typical installation") this Prof version now
when i attempt to start Office Word or Powerpoint it will ask for Product
Id...when I enter my Prof Product ID it will not recognize it as correct ID.
Howeevr I am able to use the Publisher (which is only available with Prof.
version. I could I resolve this problem. Doe sthis mean during the Prof
installation the system recognized oter componenets of Office as already
installed thus Office @003 Prof is not completely installed...except for the
components (i.e Publisher) which were NOT included in the Standard version.
Please respond with any solution to my email THanks

I have seen this problem many times... Remove all installation you
have office now and then reboot and reinstall office 2003 pro... It
should work fine.

raj