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Please...I need help. Posted before but not getting a reply.



 
 
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  #1  
Old March 19th, 2009, 08:27 PM posted to microsoft.public.outlook.general
John
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Posts: 19
Default Please...I need help. Posted before but not getting a reply.

I posted twice already because haven't received a response. I will appreciate expert's advise.

No matter how I set up my Outlook 2007 to work with IMAP accounts - either the default "Download Headers for subscribed folders" or "Use the custom behavior defined below" together with Download Headers Only, when I download emails it always download the entire message.
Why can't I make Outlook download headers only? I don't want to automatically download 'heavy' messages.

Thanks in advance.
  #2  
Old March 20th, 2009, 01:50 PM posted to microsoft.public.outlook.general
John
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Posts: 19
Default Please...I need help. Posted before but not getting a reply.

Is there a reason why no one wants to answer me?
"John" wrote in message ...
I posted twice already because haven't received a response. I will appreciate expert's advise.

No matter how I set up my Outlook 2007 to work with IMAP accounts - either the default "Download Headers for subscribed folders" or "Use the custom behavior defined below" together with Download Headers Only, when I download emails it always download the entire message.
Why can't I make Outlook download headers only? I don't want to automatically download 'heavy' messages.

Thanks in advance.
  #3  
Old March 20th, 2009, 02:56 PM posted to microsoft.public.outlook.general
Brian Tillman [MVP - Outlook]
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Posts: 10,888
Default Please...I need help. Posted before but not getting a reply.

"John" wrote in message
...

Is there a reason why no one wants to answer me?


Perhaps no one here knows. IMAP in Outlook is not the most robust transport,
in my opinion. I haven't encountered the symptoms you describe. If you've
recently installed a retail license for Outlook 2007, you should be able to
get free support from Microsoft.
--
Brian Tillman [MVP-Outlook]

  #4  
Old March 20th, 2009, 06:18 PM posted to microsoft.public.outlook.general
John
external usenet poster
 
Posts: 19
Default Please...I need help. Posted before but not getting a reply.

Thank you.

I am just wondering how can this be if there is a specific settings in
Outlook to choose between downloading headers only or entire message.
Strange.



"Brian Tillman [MVP - Outlook]" wrote in message
...
"John" wrote in message
...

Is there a reason why no one wants to answer me?


Perhaps no one here knows. IMAP in Outlook is not the most robust
transport, in my opinion. I haven't encountered the symptoms you
describe. If you've recently installed a retail license for Outlook 2007,
you should be able to get free support from Microsoft.
--
Brian Tillman [MVP-Outlook]



  #5  
Old March 20th, 2009, 06:48 PM posted to microsoft.public.outlook.general
John
external usenet poster
 
Posts: 19
Default Please...I need help. Posted before but not getting a reply.

I just called MS, they do not provide free support to 'volume licensed'
products, they referred me to our IT person. Brilliant.


"Brian Tillman [MVP - Outlook]" wrote in message
...
"John" wrote in message
...

Is there a reason why no one wants to answer me?


Perhaps no one here knows. IMAP in Outlook is not the most robust
transport, in my opinion. I haven't encountered the symptoms you
describe. If you've recently installed a retail license for Outlook 2007,
you should be able to get free support from Microsoft.
--
Brian Tillman [MVP-Outlook]



  #6  
Old March 20th, 2009, 06:52 PM posted to microsoft.public.outlook.general
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 10,888
Default Please...I need help. Posted before but not getting a reply.

"John" wrote in message
...

I just called MS, they do not provide free support to 'volume licensed'
products, they referred me to our IT person. Brilliant.


That's why I specifically mentioned "retail license".
--
Brian Tillman [MVP-Outlook]

 




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