Cannot Install MS Office Enterprise 2007 HUP

I downloaded MS Office Enterprise HUP in November and cannot get it to install.

I get a message that says it has "encountered an error during setup" but
with no information on what kind of error. I click O"K" and the window just
goes away.

I have tried re-downloading several times. Would it make a difference if I
ordered the CD and tried to install it from that? I don't really want to
spend the extra money if that won't work either. I'm already going to have to
try to get my money back from the download that won't work.

I would appreciate any suggestions.

Thanks

kja

Obviously you will not be able to install that Trial version of Office Enterprise.
It was a 60 day Trial which already expired. Expiration is not from date of
installation but from day of download

--
Peter

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"kja" wrote in message
...
I downloaded MS Office Enterprise HUP in November and cannot get it to install.

I get a message that says it has "encountered an error during setup" but
with no information on what kind of error. I click O"K" and the window just
goes away.

I have tried re-downloading several times. Would it make a difference if I
ordered the CD and tried to install it from that? I don't really want to
spend the extra money if that won't work either. I'm already going to have to
try to get my money back from the download that won't work.

I would appreciate any suggestions.

Thanks

"kja" wrote in message
...
I downloaded MS Office Enterprise HUP in November and cannot get it to
install.

I get a message that says it has "encountered an error during setup" but
with no information on what kind of error. I click O"K" and the window
just
goes away.

I have tried re-downloading several times. Would it make a difference if I
ordered the CD and tried to install it from that? I don't really want to
spend the extra money if that won't work either. I'm already going to have
to
try to get my money back from the download that won't work.

I would appreciate any suggestions.

Thanks

Support for Enterprise version of Office must come from either your
company's IT department or Microsoft directly. If this is a Home Use
Program install then you have been given a telephone number to call for free
support from Microsoft.

If you purchased this as a download or with a disk from any source other
than through your employer or Microsoft (Digital River) then this is a
pirated version of software and that is the reason most on this NG are so
strict as to not help those that have Enterprise issues.

Otherwise ensure that any trial Office program and activation assistant have
been uninstalled and that your computer meets the requirements for Office
2007 installation.

Originally Posted by kja

I downloaded MS Office Enterprise HUP in November and cannot get it to install.

I get a message that says it has "encountered an error during setup" but
with no information on what kind of error. I click O"K" and the window just
goes away.

I have tried re-downloading several times. Would it make a difference if I
ordered the CD and tried to install it from that? I don't really want to
spend the extra money if that won't work either. I'm already going to have to
try to get my money back from the download that won't work.

I would appreciate any suggestions.

Thanks

I think you have to take help of any good computer hardware/networking expert. So he can easily solve your problem.

"He?"

--
Susan Ramlet
--
please reply to the newsgroup so all may benefit.

"sandypeter111" wrote in
message .. .

kja;3624166 Wrote:
I downloaded MS Office Enterprise HUP in November and cannot get it to
install.

I get a message that says it has "encountered an error during setup"
but
with no information on what kind of error. I click O"K" and the window
just
goes away.

I have tried re-downloading several times. Would it make a difference if
I
ordered the CD and tried to install it from that? I don't really want to

spend the extra money if that won't work either. I'm already going to
have to
try to get my money back from the download that won't work.

I would appreciate any suggestions.

Thanks

I think you have to take help of any good computer hardware/networking
expert. So he can easily solve your problem.




--
sandypeter111