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#1
June 3rd, 2009, 01:40 PM
posted to microsoft.public.office.setup
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Product Key for Office is rejected
Hello,
I wonder if anyone can help. I bought a new laptop a few months ago which had office 2007 trial on it - I have a few weeks left. I did have a copy of Office 2007 on my old laptop and while I have a note of the product key I cannot find my disk anywhere... Trouble is when I try to convert my trial version on my new laptop using the product key it says the key is invalid?? Help!! Emma - still hunting high and low for the disk 
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#2
June 3rd, 2009, 02:38 PM
posted to microsoft.public.office.setup
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Product Key for Office is rejected
If the disk is not a retail version, but one supplied with your other PC you
can niether transfer it or use the key "mylittleyellowduck" wrote in message ... Hello, I wonder if anyone can help. I bought a new laptop a few months ago which had office 2007 trial on it - I have a few weeks left. I did have a copy of Office 2007 on my old laptop and while I have a note of the product key I cannot find my disk anywhere... Trouble is when I try to convert my trial version on my new laptop using the product key it says the key is invalid?? Help!! Emma - still hunting high and low for the disk
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#3
June 3rd, 2009, 03:56 PM
posted to microsoft.public.office.setup
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Product Key for Office is rejected
I purchased the disk - it did not come with my old pc. It is a genuine copy.
"DL" wrote: If the disk is not a retail version, but one supplied with your other PC you can niether transfer it or use the key "mylittleyellowduck" wrote in message ... Hello, I wonder if anyone can help. I bought a new laptop a few months ago which had office 2007 trial on it - I have a few weeks left. I did have a copy of Office 2007 on my old laptop and while I have a note of the product key I cannot find my disk anywhere... Trouble is when I try to convert my trial version on my new laptop using the product key it says the key is invalid?? Help!! Emma - still hunting high and low for the disk
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#4
June 3rd, 2009, 04:09 PM
posted to microsoft.public.office.setup
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Product Key for Office is rejected
Then you need the disk, once found uninstall the trial & any activation
assistant, reboot, then install from cd/dvd "mylittleyellowduck" wrote in message ... I purchased the disk - it did not come with my old pc. It is a genuine copy. "DL" wrote: If the disk is not a retail version, but one supplied with your other PC you can niether transfer it or use the key "mylittleyellowduck" wrote in message ... Hello, I wonder if anyone can help. I bought a new laptop a few months ago which had office 2007 trial on it - I have a few weeks left. I did have a copy of Office 2007 on my old laptop and while I have a note of the product key I cannot find my disk anywhere... Trouble is when I try to convert my trial version on my new laptop using the product key it says the key is invalid?? Help!! Emma - still hunting high and low for the disk
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#5
June 4th, 2009, 03:29 AM
posted to microsoft.public.office.setup
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Product Key for Office is rejected
You may find the following Microsoft Knowledge Base Article applies:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware. http://support.microsoft.com/default.aspx?scid=kb;[ln];326246 -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, mylittleyellowduck asked: | Hello, | I wonder if anyone can help. I bought a new laptop a few months ago | which had office 2007 trial on it - I have a few weeks left. | I did have a copy of Office 2007 on my old laptop and while I have a | note of the product key I cannot find my disk anywhere... | Trouble is when I try to convert my trial version on my new laptop | using the product key it says the key is invalid?? | Help!! | Emma - still hunting high and low for the disk
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