Unable to remove beta version of Office 2007

After a lot of trial and error I was finally able to install the Office 2007
Trial version. However, I still have the Beta Version also installed. When I
try to remove this version I get the Error Message "This product installation
has been corrupted. Run setup again from the CD, DVD, or other original
installation source."
I don't have either of the original sources and am a little afraid of doing
it manually (only as a last resort). Any suggestions?
Thank you
Max

I have exactly the same problem. Office 2007 wont install because the Beta
version is still on the system. But the Beta won't uninstall. So I'm in an
endless loop and Office is totally unusable.

I gotta feeling this is a common problem. But how do we solve it?

I hope there is someone out there who knows

"maxklepp" wrote:

After a lot of trial and error I was finally able to install the Office 2007
Trial version. However, I still have the Beta Version also installed. When I
try to remove this version I get the Error Message "This product installation
has been corrupted. Run setup again from the CD, DVD, or other original
installation source."
I don't have either of the original sources and am a little afraid of doing
it manually (only as a last resort). Any suggestions?
Thank you
Max

I have the exact same problem.

"ukguy" wrote:

I have exactly the same problem. Office 2007 wont install because the Beta
version is still on the system. But the Beta won't uninstall. So I'm in an
endless loop and Office is totally unusable.

I gotta feeling this is a common problem. But how do we solve it?

I hope there is someone out there who knows

"maxklepp" wrote:

After a lot of trial and error I was finally able to install the Office 2007
Trial version. However, I still have the Beta Version also installed. When I
try to remove this version I get the Error Message "This product installation
has been corrupted. Run setup again from the CD, DVD, or other original
installation source."
I don't have either of the original sources and am a little afraid of doing
it manually (only as a last resort). Any suggestions?
Thank you
Max

I also have the trial version of Office 2007 in and want to install Office
2007 pro. When I try to remove it from Add/Remove I get a message that says
that it is corrupt (it works fine) so I need to uninstall it from media.
The exact same message as Maxkleep:

"This product installation has been corrupted. Run setup again from the CD,
DVD, or other original
installation source."

I can't find any onpoint MSKB, but I found this half assed MSKB. I've never
been taught to run Office over another Office, but I have installed Office
2003 and retained components of Office XP (the tools) because they were
different.

This is so typical of the Office teams at MSFT to once again screw up
setups. They do it nearly every time they make a service pack with MSO
Cache screups etc. I remember Sloan Craighton MSFT and several people
having to jump onto the groups when that happened with Office 2003 SP1.

Obviously it's the old MSFT interview where they ask you to open a window
and the window is nailed shut or someone meets you in the room for the
interview and then gets up and leaves before a word is spoken.

Does anyone know what to do for this problem that asks you to put in media
you don't have? I actually had media for the Office 2007 Beta 2 trial and
putting it in didn't help. It wouldn't run lol with the trial on the box.

Thanks,

CH



"maxklepp" wrote in message
...
After a lot of trial and error I was finally able to install the Office
2007
Trial version. However, I still have the Beta Version also installed. When
I
try to remove this version I get the Error Message "This product
installation
has been corrupted. Run setup again from the CD, DVD, or other original
installation source."
I don't have either of the original sources and am a little afraid of
doing
it manually (only as a last resort). Any suggestions?
Thank you
Max

Max--

Try this: (Same thing happened to me--I'm doing it now)--title isn't exact
situation because you couldn'tremove it via Add/Remove but it spells out a
manual uninstall.

One maxim you can take to the bank. Setup teams at Redmond for Office remain
confused year after year.

Error message after you remove the beta release version of a 2007 Office
suite or program and then try to install the original release version of a
2007 Office suite or program: "Setup is unable to proceed"
http://support.microsoft.com/kb/928218/en-us

CH


"maxklepp" wrote in message
...
After a lot of trial and error I was finally able to install the Office
2007
Trial version. However, I still have the Beta Version also installed. When
I
try to remove this version I get the Error Message "This product
installation
has been corrupted. Run setup again from the CD, DVD, or other original
installation source."
I don't have either of the original sources and am a little afraid of
doing
it manually (only as a last resort). Any suggestions?
Thank you
Max

http://support.microsoft.com/kb/928218/en-us

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, maxklepp asked:

| After a lot of trial and error I was finally able to install the
| Office 2007 Trial version. However, I still have the Beta Version
| also installed. When I try to remove this version I get the Error
| Message "This product installation has been corrupted. Run setup
| again from the CD, DVD, or other original installation source."
| I don't have either of the original sources and am a little afraid of
| doing it manually (only as a last resort). Any suggestions?
| Thank you
| Max

Thanks, but that actually isn't the error or the problem. The problem is
that the beta can't be uninstalled, and gives a message saying it's corrupt
(even though it works) and to reinstall off the original media.

"Milly Staples [MVP - Outlook]" wrote:

http://support.microsoft.com/kb/928218/en-us

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, maxklepp asked:

| After a lot of trial and error I was finally able to install the
| Office 2007 Trial version. However, I still have the Beta Version
| also installed. When I try to remove this version I get the Error
| Message "This product installation has been corrupted. Run setup
| again from the CD, DVD, or other original installation source."
| I don't have either of the original sources and am a little afraid of
| doing it manually (only as a last resort). Any suggestions?
| Thank you
| Max

Yo Milly what up. After furious head scratching that MSKB was the solution
I posted about 3 hours prior. It works as a facimile manual removal for
the trial whos relationship with the MSI has been screwed up in Redmond. I
also used the Windows Installer Cleanup Utility which helps for problematic
Office and other uninstalls/installs in the future. Good to see ya. I
drifted over to Office because the MSFT Office setup teams have done screwed
the pooch again it seems.

http://support.microsoft.com/kb/928218/en-us

I didn't have every single reg subkey (maybe 3 of them in the MSKB and the
first part of it was not helpful since the error where we couldn't uninstall
the trial version of Office is the reason I deployed it in the first place,
and the second part's MSI files simply weren't present but it got that trial
version out of there.

I'm going to ping some people on the Office team because the representative
number of people who are having trouble removing the trial is significant
and an Office trial is going to be downloaded until Office 2010 or whatever.

Glad to see lol you're still into furiously scratching your head.

CH

From: "Milly Staples [MVP - Outlook]"

Subject: Unable to remove beta version of Office 2007
Date: Friday, February 02, 2007 9:42 PM

http://support.microsoft.com/kb/928218/en-us

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, maxklepp asked:

| After a lot of trial and error I was finally able to install the
| Office 2007 Trial version. However, I still have the Beta Version
| also installed. When I try to remove this version I get the Error
| Message "This product installation has been corrupted. Run setup
| again from the CD, DVD, or other original installation source."
| I don't have either of the original sources and am a little afraid of
| doing it manually (only as a last resort). Any suggestions?
| Thank you
| Max


CH

"Milly Staples [MVP - Outlook]"
wrote in message
...
http://support.microsoft.com/kb/928218/en-us

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, maxklepp asked:

| After a lot of trial and error I was finally able to install the
| Office 2007 Trial version. However, I still have the Beta Version
| also installed. When I try to remove this version I get the Error
| Message "This product installation has been corrupted. Run setup
| again from the CD, DVD, or other original installation source."
| I don't have either of the original sources and am a little afraid of
| doing it manually (only as a last resort). Any suggestions?
| Thank you
| Max

Yo Mr. Hells--

I had the problem you and Max did and here's the thing with some of these
Office MSKB and a number of Windows KBs --when they are close they often
work.

I followed the directions in the MSKB that I and Milly put up. We put it up
because it was the closest approximation we could find. It worked for me.

I ran every step I could--you aren't going to have every MSI file or reg
subkey in the MSKB most likely, but I had almost all of them and it worked
like a charm. Then I went to Add/Remove and clicked on the Office trial
which was just a dead link on A/R after the manual uninstall that that MSKB
spells, and badda bing it's gone. Now I'm installing Office 2007 Pro.

I'd run it up the flag pole and give it a shot if I were you. It's going to
do the job.

Good luck,

CH

"HellsChicken" wrote in message
...
Thanks, but that actually isn't the error or the problem. The problem is
that the beta can't be uninstalled, and gives a message saying it's
corrupt
(even though it works) and to reinstall off the original media.

"Milly Staples [MVP - Outlook]" wrote:

http://support.microsoft.com/kb/928218/en-us

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, maxklepp asked:

| After a lot of trial and error I was finally able to install the
| Office 2007 Trial version. However, I still have the Beta Version
| also installed. When I try to remove this version I get the Error
| Message "This product installation has been corrupted. Run setup
| again from the CD, DVD, or other original installation source."
| I don't have either of the original sources and am a little afraid of
| doing it manually (only as a last resort). Any suggestions?
| Thank you
| Max

Hey back atcha! The KB article covers removing EVERY beta product installed which is why you may not have some of the references. If you installed the optional programs and took the full load (sorry) then you should have most of the entries in the KB article.

I know that uninstalling the beta can be problematic (had the problem on 1 machine but not the other 2). I am hesitant (oh heck, no I am not) to remind everyone here who installed the beta and is now having problems getting back their PRODUCTION machines that they were foolish in the first place to install the beta on a working and required machine in the first place.

Many of us here warned folks about the removal of the beta and possible problems (beta software is not for the faint of heart) but people blithely downloaded and installed away and are now in the whining phase, to be expected surely, but entirely avoidable.

Also, Patrick Schmid, a new One Note MVP, has some excellent advice on his site (http://www.pschmid.net) about the beta removal and a very nice Ribbon Customizer tool - you should check it out. I know how much you like control over how the software runs on your computer - and I am sure that Patrick would appreciate comments from someone like you.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading.


--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chad Harris asked:

| Yo Milly what up. After furious head scratching that MSKB was the
| solution I posted about 3 hours prior. It works as a facimile
| manual removal for the trial whos relationship with the MSI has been
| screwed up in Redmond. I also used the Windows Installer Cleanup
| Utility which helps for problematic Office and other
| uninstalls/installs in the future. Good to see ya. I drifted over
| to Office because the MSFT Office setup teams have done screwed the
| pooch again it seems.
|
| http://support.microsoft.com/kb/928218/en-us
|
| I didn't have every single reg subkey (maybe 3 of them in the MSKB
| and the first part of it was not helpful since the error where we
| couldn't uninstall the trial version of Office is the reason I
| deployed it in the first place, and the second part's MSI files
| simply weren't present but it got that trial version out of there.
|
| I'm going to ping some people on the Office team because the
| representative number of people who are having trouble removing the
| trial is significant and an Office trial is going to be downloaded
| until Office 2010 or whatever.
|
| Glad to see lol you're still into furiously scratching your head.
|
| CH
|
| From: "Milly Staples [MVP - Outlook]"
|
| Subject: Unable to remove beta version of Office 2007
| Date: Friday, February 02, 2007 9:42 PM
|
| http://support.microsoft.com/kb/928218/en-us
|
| --�
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, maxklepp asked:
|
|| After a lot of trial and error I was finally able to install the
|| Office 2007 Trial version. However, I still have the Beta Version
|| also installed. When I try to remove this version I get the Error
|| Message "This product installation has been corrupted. Run setup
|| again from the CD, DVD, or other original installation source."
|| I don't have either of the original sources and am a little afraid of
|| doing it manually (only as a last resort). Any suggestions?
|| Thank you
|| Max
|
|
| CH
|
| "Milly Staples [MVP - Outlook]"
| wrote in message
| ...
| http://support.microsoft.com/kb/928218/en-us
|
| --�
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, maxklepp asked:
|
|| After a lot of trial and error I was finally able to install the
|| Office 2007 Trial version. However, I still have the Beta Version
|| also installed. When I try to remove this version I get the Error
|| Message "This product installation has been corrupted. Run setup
|| again from the CD, DVD, or other original installation source."
|| I don't have either of the original sources and am a little afraid of
|| doing it manually (only as a last resort). Any suggestions?
|| Thank you
|| Max