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#1
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Installation errors in Office
I have had errors occur repeatedly when I try to
a) reinstall Office, b) Detect and Fix errors in Office, c) update Office automatically or manually, d) add or remove features from my Office installation. I have had a few problems in Office itself (e.g. problems with custom dictionaries), and because of this, I have been unable to repair them. I am using a current version of Office 2003 Professional running a completely updated Windows XP, on a Dell Inspiron 8600 machine, and I am very frustrated that I cannot repair Office or keep it up-to-date. Does anyone has any recommendations on how to get around these installation problems? |
#2
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Patrick Julius,
Please post the specific errors. Without this information there is no way to troubleshoot the original problems... Chris Schatte use the Office Online web based newsreader he http://www.microsoft.com/office/comm...s/default.mspx In Office System 2003 applications: Help/Assistance Pane/open Communities "Patrick Julius" wrote: I have had errors occur repeatedly when I try to a) reinstall Office, b) Detect and Fix errors in Office, c) update Office automatically or manually, d) add or remove features from my Office installation. I have had a few problems in Office itself (e.g. problems with custom dictionaries), and because of this, I have been unable to repair them. I am using a current version of Office 2003 Professional running a completely updated Windows XP, on a Dell Inspiron 8600 machine, and I am very frustrated that I cannot repair Office or keep it up-to-date. Does anyone has any recommendations on how to get around these installation problems? |
#3
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Unfortunately, the error messages are extremely unhelpful.
For example, here is what occurred when I replicated the problem by attempting a Detect and Fix operation: The process begins normally; the first major step is "Gathering required information..." The progress bar fills up slowly, gets about halfway, and then I receive a modal dialog box saying: "Microsoft Office Professional Edition 2003 Setup failed." I click OK, and both dialogs close, and the Detect and Fix is canceled. Every once in awhile, I get the opportunity to send an error report to Microsoft, but even this does not always happen. I wish I could give more information, but I don't have information to give. There is no "Details...." button or anything of that nature to help explain the source of the error. All I know is that it happens every single time I try to do anything with Office setup, running locally or from the original installation CD. |
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