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#1
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Can't Find 511735.MAINSP1op.msp
Office 2003 Pro SP1, running on Windows XP Pro. All patches and updates in
place. I recently imaged my old hard drive to a new larger one; the old one was then removed. Office 2003 Professional apps now work fine on the new drive, with one exception. When trying to open any one of the Office apps, such as Word or Excel, (but not Front Page or Publisher, which were originally installed separately on the old HD) before it opens, the Windows Installer screen pops up, saying it is Preparing to Install. Then another screen appears: Microsoft Office Word 11.0 - An error occurred and this feature is no longer functioning properly. Please run Setup and select "Repair..." to restore this application. Click OK, and Word opens up and seems to function normally. But if I insert the Office Professional Edition 2003 CD Upgrade CD from which I originally did the upgrade/install, first thing nothing happens (nothing autoruns), then the Windows Explorer opens up, showing all the files on the CD. If I then hit Setup.exe, the Windows Installer advises that the feature is on a network resource that is unavailable, and to either try again or enter an alternate path to a folder containing the installation package 511735.MAINSP1op.msp in C:\Program Files\OfficeUpdate11\Cabs\511734\. I am unable to locate any such folder or file, after searching the hard drive for it. There was never any network involved. It wasn't on the old hard drive either. I've tried running Detect and Repair, and the same issue presents itself. I tried running Update from within Word, and same issue. QUESTION: Is something really missing, or how can I make this Installer popup go away? Thanks very much. Jim |
#2
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Hi Jim,
I have the exact same problem. was wondering if you had gotten any solution to this VERY annoying problem that aren't mantioned on the board here? niles Quote:
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#3
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Jim Alexander wrote:
Office 2003 Pro SP1, running on Windows XP Pro. All patches and updates in place. I recently imaged my old hard drive to a new larger one; the old one was then removed. Office 2003 Professional apps now work fine on the new drive, with one exception. When trying to open any one of the Office apps, such as Word or Excel, (but not Front Page or Publisher, which were originally installed separately on the old HD) before it opens, the Windows Installer screen pops up, saying it is Preparing to Install. Then another screen appears: Microsoft Office Word 11.0 - An error occurred and this feature is no longer functioning properly. Please run Setup and select "Repair..." to restore this application. Click OK, and Word opens up and seems to function normally. But if I insert the Office Professional Edition 2003 CD Upgrade CD from which I originally did the upgrade/install, first thing nothing happens (nothing autoruns), then the Windows Explorer opens up, showing all the files on the CD. If I then hit Setup.exe, the Windows Installer advises that the feature is on a network resource that is unavailable, and to either try again or enter an alternate path to a folder containing the installation package 511735.MAINSP1op.msp in C:\Program Files\OfficeUpdate11\Cabs\511734\. I am unable to locate any such folder or file, after searching the hard drive for it. There was never any network involved. It wasn't on the old hard drive either. I've tried running Detect and Repair, and the same issue presents itself. I tried running Update from within Word, and same issue. QUESTION: Is something really missing, or how can I make this Installer popup go away? Thanks very much. Jim Same here. I did find the 511735 in the registry under updates. Only the upgraded hard drive computer registry settings are the same as my other functioning computer. Also MS Outlook has failed. My next step is to attempt a complete uninstall. Any word on the fix??? Scott |
#4
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Hi all,
Yet again another one. I too am having this same problem, and it seems like there isn't a fix for it posted anywhere. This problem happened, I believe, after I "cleaned up" a few folders in my HD using one of those free space-finder tools. Looks like I must have deleted something I shouldn't... Please let me know if you gyus find anything on how to get rid of this. Thanks, JD "Jim Alexander" wrote: Office 2003 Pro SP1, running on Windows XP Pro. All patches and updates in place. I recently imaged my old hard drive to a new larger one; the old one was then removed. Office 2003 Professional apps now work fine on the new drive, with one exception. When trying to open any one of the Office apps, such as Word or Excel, (but not Front Page or Publisher, which were originally installed separately on the old HD) before it opens, the Windows Installer screen pops up, saying it is Preparing to Install. Then another screen appears: Microsoft Office Word 11.0 - An error occurred and this feature is no longer functioning properly. Please run Setup and select "Repair..." to restore this application. Click OK, and Word opens up and seems to function normally. But if I insert the Office Professional Edition 2003 CD Upgrade CD from which I originally did the upgrade/install, first thing nothing happens (nothing autoruns), then the Windows Explorer opens up, showing all the files on the CD. If I then hit Setup.exe, the Windows Installer advises that the feature is on a network resource that is unavailable, and to either try again or enter an alternate path to a folder containing the installation package 511735.MAINSP1op.msp in C:\Program Files\OfficeUpdate11\Cabs\511734\. I am unable to locate any such folder or file, after searching the hard drive for it. There was never any network involved. It wasn't on the old hard drive either. I've tried running Detect and Repair, and the same issue presents itself. I tried running Update from within Word, and same issue. QUESTION: Is something really missing, or how can I make this Installer popup go away? Thanks very much. Jim |
#5
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I also have the same problem. The only thing I fiound that helped was to do a system restore to before the problem started. That did eliminate the problem.
But I'm curious if you found a way to install the missing file or fix it in any other way. Eric Quote:
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#6
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Like you, I upgraded my hard drive. I used Seagate's disk copy utility.
Then I had problems with some programs including office and I received the identical message, cab not found. I plugged in the old hard drive and found that I had dozens of files under C:\windows\installer, whereas the new drive had nothing in this folder. I copied everything from the old directory to the new and office ran the repair utility without a hitch. (Still no 511735.... file but it no longer asks for it) "Jim Alexander" wrote: Office 2003 Pro SP1, running on Windows XP Pro. All patches and updates in place. I recently imaged my old hard drive to a new larger one; the old one was then removed. Office 2003 Professional apps now work fine on the new drive, with one exception. When trying to open any one of the Office apps, such as Word or Excel, (but not Front Page or Publisher, which were originally installed separately on the old HD) before it opens, the Windows Installer screen pops up, saying it is Preparing to Install. Then another screen appears: Microsoft Office Word 11.0 - An error occurred and this feature is no longer functioning properly. Please run Setup and select "Repair..." to restore this application. Click OK, and Word opens up and seems to function normally. But if I insert the Office Professional Edition 2003 CD Upgrade CD from which I originally did the upgrade/install, first thing nothing happens (nothing autoruns), then the Windows Explorer opens up, showing all the files on the CD. If I then hit Setup.exe, the Windows Installer advises that the feature is on a network resource that is unavailable, and to either try again or enter an alternate path to a folder containing the installation package 511735.MAINSP1op.msp in C:\Program Files\OfficeUpdate11\Cabs\511734\. I am unable to locate any such folder or file, after searching the hard drive for it. There was never any network involved. It wasn't on the old hard drive either. I've tried running Detect and Repair, and the same issue presents itself. I tried running Update from within Word, and same issue. QUESTION: Is something really missing, or how can I make this Installer popup go away? Thanks very much. Jim |
#7
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"Jim Alexander" wrote: Office 2003 Pro SP1, running on Windows XP Pro. All patches and updates in place. I recently imaged my old hard drive to a new larger one; the old one was then removed. Office 2003 Professional apps now work fine on the new drive, with one exception. When trying to open any one of the Office apps, such as Word or Excel, (but not Front Page or Publisher, which were originally installed separately on the old HD) before it opens, the Windows Installer screen pops up, saying it is Preparing to Install. Then another screen appears: Microsoft Office Word 11.0 - An error occurred and this feature is no longer functioning properly. Please run Setup and select "Repair..." to restore this application. Click OK, and Word opens up and seems to function normally. the feature is on a network resource that is unavailable, and to either try again or enter an alternate path Jim Same thing here, Jim, with slight variations. I upgraded the hard drive and migrated everything using the drive manufacturer's routine. Since there was really nothing wrong with the old drive (it was just too small) I hooked it up as a secondary drive. I get the same messages, except mine can't find a PRO.MSI file and Search didn't find it on either drive. I'm a novice at this, but when you take a step back and look at what's going on, it has the appearance of the software manufacterer trying to protect their product from being installed on more than one computer. Each hard drive has an ID and, when you register the 'Product', it receives an ID and the two numbers are 'married', for lack of a better term. Then, when the product finds itself in bed with another drive, the message is "I'm really not supposed to be here! I can perform, but it's not right!" Don't get me wrong, I don't have any problem with software manufacterer's trying to protect the products that they spend time and money to create, but there is a problem with migrating Office from one drive to another, whether it's a simple copy from one drive to another or an uninstall/install, and they should develope a procedure to accomplish this that's simple to perform and protects their interests at the same time. Or at least tell us how it's done without charging a Support fee - and you know who 'they' are! |
#8
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Good News!!!
I had the exact same issue as everyone in this thread, and after some extensive research I was able to fix the problem on my computer with a little work. I found that the problem lies within office 2003 sp1. I actually have the service pack disk from windows and watched it reinstall the exact same file that it says is missing as I was reinstalling. But anyway, you all want a fix. From support.microsoft.com download the "Windows Installer CleanUp" Utility. When you install/run the utility, it should show up on your programs menu. This utility will uninstall any programs that use the "Windows Installer" as its application installer. The file is not missing but is actually corrupt. I imagine that you are also unable to uninstall office 03 from the control panel? This Utility will do this for you and then you can install a fresh copy of office 2003. Just make sure you don't uninstall/clean programs that deal with your OS. It should give the specific name of the program you wish to remove. In this case Microsoft Office 2003. Then you can reinstall a fresh copy. I didn't have any problem losing any of my office settings, but it is a good idea to backup your files and settings just in case. Hope this helps you all. Dan Quote:
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#9
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Fortunately I set aside my old drive for a week to see if the copy over
was error free. I gave up and recopied my hard drive again using Maxtor MB3 using a floppy. I then copied the C drive and then latter copied the second partition. Then removed the old drive, booted up using ONLY the new drive. No problem. I thought the problem was when windows assigns drive letters. Originally I had installed the newer larger, only I partitioned the drive and only copied the C partition. Latter using windows I copied the D drive contents with windows 'seeing' both drives. At this point the old primary partition was C, new primary D, old secondary E, new secondary F. Later I pulled the old drive. Now the new drive primary was C, new secondary D. This was where the problems started. You were right, there was no escape from the problem. No way to uninstall or repair. What a pain. I will keep your email. dglenh12 wrote: Good News!!! I had the exact same issue as everyone in this thread, and after some extensive research I was able to fix the problem on my computer with a little work. I found that the problem lies within office 2003 sp1. I actually have the service pack disk from windows and watched it reinstall the exact same file that it says is missing as I was reinstalling. But anyway, you all want a fix. From support.microsoft.com download the "Windows Installer CleanUp" Utility. When you install/run the utility, it should show up on your programs menu. This utility will uninstall any programs that use the "Windows Installer" as its application installer. The file is not missing but is actually corrupt. I imagine that you are also unable to uninstall office 03 from the control panel? This Utility will do this for you and then you can install a fresh copy of office 2003. Just make sure you don't uninstall/clean programs that deal with your OS. It should give the specific name of the program you wish to remove. In this case Microsoft Office 2003. Then you can reinstall a fresh copy. I didn't have any problem losing any of my office settings, but it is a good idea to backup your files and settings just in case. Hope this helps you all. Dan Thomas II Wrote: "Jim Alexander" wrote: - Office 2003 Pro SP1, running on Windows XP Pro. All patches and updates in place. I recently imaged my old hard drive to a new larger one; the old one was then removed. Office 2003 Professional apps now work fine on the new drive, with one exception. When trying to open any one of the Office apps, such as Word or Excel, (but not Front Page or Publisher, which were originally installed separately on the old HD) before it opens, the Windows Installer screen pops up, saying it is Preparing to Install. Then another screen appears: Microsoft Office Word 11.0 - An error occurred and this feature is no longer functioning properly. Please run Setup and select "Repair..." to restore this application. Click OK, and Word opens up and seems to function normally. the feature is on a network resource that is unavailable, and to either try again or enter an alternate path- - Jim- Same thing here, Jim, with slight variations. I upgraded the hard drive and migrated everything using the drive manufacturer's routine. Since there was really nothing wrong with the old drive (it was just too small) I hooked it up as a secondary drive. I get the same messages, except mine can't find a PRO.MSI file and Search didn't find it on either drive. I'm a novice at this, but when you take a step back and look at what's going on, it has the appearance of the software manufacterer trying to protect their product from being installed on more than one computer. Each hard drive has an ID and, when you register the 'Product', it receives an ID and the two numbers are 'married', for lack of a better term. Then, when the product finds itself in bed with another drive, the message is "I'm really not supposed to be here! I can perform, but it's not right!" Don't get me wrong, I don't have any problem with software manufacterer's trying to protect the products that they spend time and money to create, but there is a problem with migrating Office from one drive to another, whether it's a simple copy from one drive to another or an uninstall/install, and they should develope a procedure to accomplish this that's simple to perform and protects their interests at the same time. Or at least tell us how it's done without charging a Support fee - and you know who 'they' are! |
#10
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I tried that, still getting the same errors - cannot re-install or repair
any office products, including frontpage 2003, which has it's own CD. Still looking for outlfltr.msp, even though it is on my computer, it won't use the version that is there. ------------------------------------------------------------------------------- "dglenh12" wrote in message ... From support.microsoft.com download the "Windows Installer CleanUp" Utility. When you install/run the utility, it should show up on your programs menu. |
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