Outlook Express - multiple emails

You're welcome and thanks for the feedback.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"SteveP" wrote in message
...
Thanks, Bruce.

This was a good learning experience.
--
Thanks, Steve


"Bruce Hagen" wrote:

Yep, that can do it. And don't count on the 2GB limit.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"SteveP" wrote in message
...
I did not check this over the weekend and just discovered all your
posts!
Thank you, all, for helping me.

Over the weekend the problem was resolved. Are you ready for an
unexpected
fix?

The user's sent folder contained 1.9 GB of sent mail. Outlook Express
can
only handle folders with up to 2GB in them. When the user would send a
small
text e-mail, it would move to the send folder OK. When the user sent
an
e-mail with large attachments it could not be moved to the sent folder
because it was full and Outlook Express would sort of choke and send
the
big
e-mails multiple times and other problems. Disabled Move Sent Items to
Sent
Folder and it works fine. Now just have to move old sent e-mails to a
newly
created folder and the Sent folder will be empty and all will be well.

Interesting solution?
--
Thanks, Steve


"Bruce Hagen" wrote:

I installed my AVG without e-mail scanning from the beginning, so I
didn't
see that. Perhaps this relates to what Robear was eluding to.
--
~Bruce

"Ron Sommer" wrote in message
...
I solved the problem by uninstalling and reinstalling AVG.
Email scanning now says not installed.
The checkmark under View, Components, shows that component in the
Control
Center.
--
Ron Sommer

"Bruce Hagen" wrote in message
...
: That is strange. On mine, View | Components, everything has a
check
mark
: next to it including e-mail scanning, but it clearly shows in the
top
right
: corner of the AVG Control Center that e-mail scanning is not
installed.
I
: don't have any experience with ZoneAlarm. Could the problem lie
there?
: --
: Bruce Hagen
: MS-MVP Outlook Express
: ~IB-CA~
:
: "Ron Sommer" wrote in message
: ...
: The component was not installed when I installed AVG.
: There is no check mark by Email Scanner under View, Components.
: ZoneAlarm ask if AVG can access the Internet and there is a
popup
message
: above the clock.
: --
: Ron Sommer
:
: "Bruce Hagen" wrote in message
: ...
: : What I got from Robear, (not verbatim).
: :
: : Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning
when
you
: see
: : that option. For some reason, just unchecking it in the
security
center
: : causes a conflict with the Windows Security Center.
: : --
: : ~Bruce
: :
: : "Ron Sommer" wrote in message
: : ...
: : Even without installing the email component of AVG after
ever
startup,
: I
: : have to View, Components, Email Scanner, Disable Plug-in.
: : --
: : Ron Sommer
: :
: : "Steve Cochran" wrote in message
: : ...
: : : I've not found a way to turn off email scanning once its
installed
: with
: : AVG.
: : :
: : : steve
: : :
: : : "Frank Saunders, MS-MVP OE/WM"
wrote
in
: message
: : : ...
: : : "Steve Cochran" wrote in message
: : :
...
: : : Also make sure the antivirus software is not set to
scan
email.
: See
: : : www.oehelp.com/OETips.aspx#3 For AVG, you have to
uninstall
it
: and
: : then
: : : reinstall it with the email scan option disabled.
: : :
: : : steve
: : :
: : :
: : :
: : : Well actually, you don't have to turn AVG off, just
disable
email
: : : scanning. It's a little unclear for most people, though.
: : :
: : : --
: : : Frank Saunders, MS-MVP OE/WM
: : : http://www.fjsmjs.com
: : : Answer in newsgroup. Don't send mail.
: : :
: : :
: : :
: :
: :
:
:

Hi Bruce,

I deleted the dbx file and it did not change the multiple message problem.
Thank you anyway.

"Bruce Hagen" wrote:

Assuming this is happening for all messages even if there is no attachment:

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K03, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"cyberdeck" private.com wrote in message
...
Hi,

I am having a problem with multiple emails (40) sent everytime I email
anyone. I disable Norton email scan, did a web search and came up empty.
Can anyone help?

Thank you,
JJ

"Steve Cochran" wrote:

Also make sure the antivirus software is not set to scan email. See
www.oehelp.com/OETips.aspx#3 For AVG, you have to uninstall it and then
reinstall it with the email scan option disabled.

steve

"SteveP" wrote in message
...
I have a user that runs Outlook Express on an XP Pro box and has POP3
e-mail.

When he sends a text only e-mail everything is fine.

When he sends an e-mail with an attachment, like a .pdf or .jpg, the
recipient gets several copies of the same message.

I have turned off system restore and run Officescan, AVG, Stinger,
Symantic
Klez removal, Spybot SD, Adaware SE, Defender, updated windows and
office
and
run it all again in safe mode. None of this solved the problem.

What is causing the multiple copies and how do I fix the issue?
--
Thanks, Steve

Outbox and Sent Items? Was OE closed when you deleted them? Have you turned
off e-mail scanning?
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"cyberdeck" private.com wrote in message
...
Hi Bruce,

I deleted the dbx file and it did not change the multiple message problem.
Thank you anyway.

"Bruce Hagen" wrote:

Assuming this is happening for all messages even if there is no
attachment:

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K03, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"cyberdeck" private.com wrote in message
...
Hi,

I am having a problem with multiple emails (40) sent everytime I email
anyone. I disable Norton email scan, did a web search and came up
empty.
Can anyone help?

Thank you,
JJ

"Steve Cochran" wrote:

Also make sure the antivirus software is not set to scan email. See
www.oehelp.com/OETips.aspx#3 For AVG, you have to uninstall it and
then
reinstall it with the email scan option disabled.

steve

"SteveP" wrote in message
...
I have a user that runs Outlook Express on an XP Pro box and has POP3
e-mail.

When he sends a text only e-mail everything is fine.

When he sends an e-mail with an attachment, like a .pdf or .jpg, the
recipient gets several copies of the same message.

I have turned off system restore and run Officescan, AVG, Stinger,
Symantic
Klez removal, Spybot SD, Adaware SE, Defender, updated windows and
office
and
run it all again in safe mode. None of this solved the problem.

What is causing the multiple copies and how do I fix the issue?
--
Thanks, Steve

Hi Ron,

The problem is sending out individual emails and having the system send them
up to 40 times.

"Ron Sommer" wrote:

It would help if you said what the problem is.
Many ISPs limit the number of emails that can be sent at one time (25).
--
Ron Sommer

"cyberdeck" private.com wrote in message
...
: Hi,
:
: I am having a problem with multiple emails (40) sent everytime I email
: anyone. I disable Norton email scan, did a web search and came up empty.
: Can anyone help?
:
: Thank you,
: JJ
:
sipped

Hi,

Deleting the excess mail took care of the problems. I went in and deleted
sent items and deleted items ( I save them for a while for reference for
work). I deleted 3000 sent items and 3000 deleted items. Somewhere during
the process of deleting the second box I had an email go through without
replicating.

Thank you very much for your help.


"Steve Cochran" wrote:

Also make sure the antivirus software is not set to scan email. See
www.oehelp.com/OETips.aspx#3 For AVG, you have to uninstall it and then
reinstall it with the email scan option disabled.

steve

"SteveP" wrote in message
...
I have a user that runs Outlook Express on an XP Pro box and has POP3
e-mail.

When he sends a text only e-mail everything is fine.

When he sends an e-mail with an attachment, like a .pdf or .jpg, the
recipient gets several copies of the same message.

I have turned off system restore and run Officescan, AVG, Stinger,
Symantic
Klez removal, Spybot SD, Adaware SE, Defender, updated windows and office
and
run it all again in safe mode. None of this solved the problem.

What is causing the multiple copies and how do I fix the issue?
--
Thanks, Steve

Bruce Hagen wrote:
Tools | Accounts | Mail | Properties | Advanced. Uncheck: "Break apart
messages........".
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"SteveP" wrote in message
...
I have a user that runs Outlook Express on an XP Pro box and has POP3
e-mail.

When he sends a text only e-mail everything is fine.

When he sends an e-mail with an attachment, like a .pdf or .jpg, the
recipient gets several copies of the same message.

I have turned off system restore and run Officescan, AVG, Stinger,
Symantic
Klez removal, Spybot SD, Adaware SE, Defender, updated windows and office
and
run it all again in safe mode. None of this solved the problem.

What is causing the multiple copies and how do I fix the issue?
--
Thanks, Steve